Samsung mobile: Slow Charging Issue
1) The content is only for devices purchased from India.
2) Images and steps may vary depending on Operating system.
It is advised to use genuine Samsung Charger for charging the mobile.
1) Check by charging your device with any other charger.
If your device is charging with other charger, then please visit nearest service center for physical inspection of charger.
2) Check the same charger with other device.
If other device is getting charged with the same charger, then there might be some issue with the charging jack. Kindly visit service center for physical inspection of your device.
Kindly charge your device in switch off mode for minimum of 10 minutes.
Drag the notification panel and turn off Wi-fi, GPS and other other connectivity options when they are not in use.
Close applications when they are not in use by using the recent application button.
It is advised not to use device while charging as it may result in slow charging.
Please follow below steps to boot the device in Safe Mode:-
If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.
Note:- There are 3 different ways to exit Safe Mode:-
Hold Volume Down and Power key for at least 5 seconds to force the device to restart.
Hold Power key and tap on Restart.
Drag the Notification panel. Select the notification Safe Mode is on and tap Turn Off on the prompt to restart the device.