Samsung mobile is not turning on

Last Update Date : Jan 08. 2020

Please Note:

  • This content is created for Indian variant devices.
  • Steps and Images may vary according to Operating System.

If mobile is not turning on, please follow below steps:-

1 Check by Restarting the mobile

Mobiles with Removable Battery:

  • Remove and reinsert the battery and then switch on the mobile.
What if my mobile is not turning on or battery not charging?

Mobiles with Non-Removable Battery:

  • Hold down the Volume Down Key and the Power Button simultaneously for 7 seconds.
  • Your device will restart and display the Samsung logo.
samsung-mobile-is-not-turning-on
2 Charge battery for minimum 10 minutes

Please note: When you Charge your Samsung mobile, use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. 

3 If still issue persists, kindly visit nearest Service Center for physical inspection of your device.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Track your repair

Check the progress of your repair

Chat with us

Chatbot Support | 24 Hours / 7 days
Livechat Support | 8 AM ~ 10 PM / 7 Days

Email

We'll respond within 24 hours of your request.

WhatsApp us

Support | 8 AM ~ 10 PM / 7 Days

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

1800 5 7267864(1800 5 SAMSUNG)

India Toll Free No. | 8AM ~ 10PM / 7 Days a week (Working with limited capacity)

1800 40 7267864(1800 40 SAMSUNG)

India Toll Free No. | 8AM ~ 10PM / 7 Days a week (Working with limited capacity)

+880 9612300300+880 8000300300

Bangladesh Toll Free No. | 24 hours / 7 Days a week

+94 11 7267864+94 11 SAMSUNG

Sri Lanka No. | 8.30AM - 8.30PM / 7 Days a week

+977 16600172667 (For NTC customers only)+977 9801572667

Nepal Toll Free No. | 8AM - 8PM / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Samsung Service Centers

Find out more about how you can get face-to-face help.

Service Online Appointment

Book a service appointment at your nearest service center.

Contact Us