Out of warranty repair charges

Product	AE (Accessory Exchange)(₹)	Inspection Charges(₹)	L1 No Parts used(₹)	L2 Parts used(₹)	L3 Component Level Repair(₹)
Foldable models (Fold & Flip)	100	225	300	525	700
S series/Note series/S-Tablet series	100	200	250	425	550
Other models	100	150	200	350	460

To know the mobile part prices, kindly click here

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Product	Initial Installation (₹)	Repair charges (₹)	Accessory Exchange On-Site (₹)	Accessory Exchange Carry in (₹)	Inspection charges (₹)	Carry in (₹)	Transport charges (₹) (If applicable)
LED TV <=24''	700	500	300	200	300	400	300
LED TV >24" & <40''	1000	1000	300	200	300	900	500
LED & LCD TV >= 40'' ( < 55'' )	1100	1100	300	200	300	1000	600
LED TV >=55"	2200	2200	300	200	300	1200	1700
LED & LCD TV (85")	3000	3000	300	200	300	2000	2100
Projector	2200	2200	300	200	300	1200	300
CTV (14"-21")	-	300	250	200	250	240	-
CTV (22"-28")	-	350	250	200	250	280	-
CTV (29"-32")	-	500	250	200	250	400	-
PDP (Plasma Display Panel TV)	-	1000	250	200	250	750	-
Home Theatre	500	500	300	200	300	400	250
Micro components, AUDIO	500	500	300	200	300	400	250

To know the TV spare part cost, kindly click here

Home Appliances

Product	Initial Installation* (₹)	Repair charges (₹)	Cleaning service (₹)	Cleaning service with Jet (₹)	Gas charges (₹)	Accessory Exchange On-Site (₹)	Accessory Exchange Carry in (₹)	Inspection charges (₹)	Carry in (₹)	Transport charges (₹) (If applicable)
Split type Air Conditioner	1500	600	550	800	1500	300	200	300	500	600
Inverter Air Conditioner	1500	600	550	800	2750	300	200	300	500	600
Window Air Conditioner	500	500	-	-	1100	300	200	300	400	600
Refrigerator Upto 399 Ltr	700	600	-	-	850	300	200	300	500	600
Refrigerator 400~499 Ltr	800	700	550	-	850	300	200	300	600	600
Refrigerator above 500 Ltr	1000	1000	550	-	1000	300	200	300	900	900
Washing Machine-Semi automatic	500	500	-	-	-	300	200	300	400	500
Washing Machine-Fully automatic-Top Load	600	600	-	-	-	300	200	300	500	600
Washing Machine-Fully automatic-Front Load	700	700	-	-	-	300	200	300	600	600
Washer-Dryer	700	700	-	-	-	300	200	300	600	600
Microwave Oven	500	500	-	-	-	300	200	300	400	500
Dish washer	1000	1000	-	-	-	300	200	300	900	700
Vacuum Cleaner-Robot	500	500	-	-	-	300	200	300	400	-

* AC Installation charges are only for standard installation.

* Customer will pay for all additional work, like extra copper piping, wiring, drain pipe, MCB , ODU stand etc.

Product	Repair charges (₹)	Carry in (₹)	Accessory Exchange On-Site (₹)	Accessory Exchange Carry in (₹)	Inspection charges (₹)	Stock Repair	Pick up service
Monitor (14" & 15")	300	240	-	-	-	-	-
Monitor (17" & 19")	400	320	-	-	-	-	-
Monitor (above 19")	500	400	300	200	300	-	300
Laptop	1000	900	300	200	300	1000	400

Above mentioned labour charges are applicable w.e.f. 01-11-2024. Taxes as applicable will be charged extra.

*Screen size to be measured diagonally. ** Rework Kit cost will vary model by model.

Terms & Conditions:

1. Transportation charges are extra for pick-up and drop of the product from and to the customer premises.

2. Gas charging charges are over and above and applicable for both Carry-In and On-Site services. These charges shall be inclusive of consumables used in gas charging. For On-Site service transportation charges may apply.

3. In case after the Service Centre has inspected the product for service but subsequently customer does not wish to get the service done, in such case an inspection fee is applicable and the product will be returned without repair. If non removable battery phone is opened for inspection/cleaning, separate charges would be applicable.

4. There will be limited period warranty on any repair carried out in case the same part fails again depending on the part. In order to avail the warranty, customer shall be required to produce the customer service record or invoice of the repair of the said product.

5. Service charges is applicable for the inspection and delivery of Remote controls, shelves of Refrigerators or any such accessories along with the accessory cost.

6. In void warranty cases, the Out of Warranty labour charges as mentioned in this chart shall apply.

7. The charges mentioned in this labour chart are applicable only for the products sold by Samsung Authorized Dealers in India

8. Samsung reserves the right to alter/change the labour charges at any point of time without prior notice.

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