Terms and Conditions
Samsung Galaxy Buds Pro Launch Campaign (“Campaign”)
b. The sale transaction in this Campaign is between the Participating Outlet(s) (as defined below) and Customer. Samsung only provides the recommended retail price ("RRP") and guidance on this site.
c. Customer agrees to comply with all the above when accessing or using this site. The scope of these Terms and Conditions is limited to Samsung's role of hosting this site and organizing this Campaign only.
This Campaign is applicable for Customers who purchase the Samsung Galaxy Buds Pro from Galaxy Buds Pro Launch Microsite (http://s21launch.mysamsungcampaign.com) or Participating Outlet.
With every purchase of Samsung Galaxy Buds Pro (RRP RM799), Customer will be entitled to Launch Gift which consists of one (1) Samsung Strap Cover (RRP RM99). Customer is entitled to the said Launch Gift upon the purchase of the participating model at the point of purchase.
The Launch Gift is limited to the first 800 Customers nationwide, and the redemption of the said gift is conducted on a first-come, first-served basis and while stocks last. Samsung reserves the right to modify the quantities at its sole discretion. The colour of the Launch Gift will be given randomly and any request to exchange the gift will not be entertained.
Samsung Experience Stores (“SES”), Samsung Authorised Retailers, and Samsung Online Store (collectively known as “Participating Outlets”)
Visit https://www.samsung.com/my/storelocator for location of Participating Outlets.
4. Campaign Mechanics
a. Purchasing from Participating Outlets
The following are the two (2) steps to purchase from Participating Outlets:
Visit any Participating Outlets and make purchase
Walk into any Participating Outlet and purchase the Samsung Galaxy Buds Pro.
Collection of Launch Gift
Customer to collect the Samsung Strap Cover immediately upon purchase of the device.
b. Purchasing from Galaxy Buds Pro Launch Microsite
The following are the six (6) steps to purchase from Galaxy Buds Pro Launch Microsite:
Visit the Galaxy Buds Pro Launch Microsite
Visit the link http://s21launch.mysamsungcampaign.com and select “Order Now” to begin the order process.
Read and agree to the Terms and Conditions
Please read and understand the Terms and Conditions carefully before ticking the “Agree” box and proceeding.
Fill in required details for the order
Fill in required details for the order, including the device colour, selected collection outlet, and any other details as shown on the page.
Before selecting a collection outlet, please check and ensure that the selected collected outlet is within a 10km radius from your location. Details on the outlet locations can be found at https://www.samsung.com/my/storelocator.
Check the order details on Confirmation Page
Check the details filled in once again to ensure that it is correct. Kindly select “Change Details” if any detail entered is incorrect, otherwise, please select “Place My Order” to proceed.
Any request to change the order details will not be entertained once payment is made in the next step.
Make deposit payment for the order
You will be directed to iPay88's website to make deposit payment for the order.
You will be required to pay RM300 as deposit payment. Upon successful payment, you will receive an e-Receipt from iPay88 indicating that RM300 deposit has been made, and an Order Confirmation e-mail from Samsung.
Any payment made is not refundable and not transferrable.
Collection of device and Launch Gift
If you have placed your order before 3pm, you will be able to collect the device by the next business day. If you have placed your order after 3pm, you will only be able to collect your device in 2 business days.
Please print out the e-Receipt from iPay88 and Pre-Order Confirmation e-mail from Samsung, and present it during collection, along with your Identification Card (IC).
Pay the balance payment of the order at the selected collection outlet to collect your device.
Upon collection, Customer will receive an invoice indicating that the full amount is paid, and also the Launch Gift.
5. Campaign Period
29th January 2021 (Friday) - 28th February 2021 (Sunday), subject to the operating hours of Participating Outlets
Samsung reserves the right to shorten, extend or change the Campaign Period at its sole discretion without any prior notice.
a. The Campaign is open to all Malaysian Citizens and residents of Malaysia of 18 years old and above (as of 29th January 2021) with Malaysia Identity Card or a valid passport; except Samsung's employees (and their immediate families).
b. Customers who pre-ordered the Samsung Galaxy Buds Pro are not eligible for the Launch Gift.
7. Customer's Covenants
In connection to this Campaign, Customer will not use this site:
a. To submit fraudulent order, false, inaccurate, misleading, defamatory, or libellous information;
b. To distribute viruses or any other technologies that may harm Samsung, or the interests or property of other users;
c. To export the unit purchased except in compliance with the export control laws of relevant jurisdictions and in accordance with posted rules and restrictions;
d. In the event if Samsung suspects or discovers that the Customer is abusing this Campaign and/or Samsung in any of the ways mentioned above or otherwise, Samsung may, at our sole discretion, take necessary steps to prevent and mitigate such abuse such as limiting, suspending, or terminating the Customer's user account(s) and access to this site, delaying or removing hosted content, removing any special status associated with Customer account(s), reducing or eliminating any discounts, and taking technical and/or legal steps to prevent Customer from using this site.
8. Limitation of Liability
a. Samsung uses its reasonable effort to keep its site safe, secure, and functioning properly, but Samsung does not guarantee the continuous operation of or access to this site.
b. Customer agrees that he/she is making use of this site at his/her own risk, and that it is being provided to Customer on an "AS IS" and "AS AVAILABLE" basis.
c. To the extent permitted by applicable law, Samsung excludes all express or implied warranties, terms and conditions including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
d. Customer shall assume full responsibility in case of any accident, damage or claim resulting from participating in this Campaign.
e. Customer shall be deemed to be able to perform legally binding contract and there shall not be any refund or costs whatsoever arising from his/her violation of the minimum age stated herein.
f. Warranty of the Samsung Galaxy Buds Pro is subject to standard product warranty coverage as per terms and conditions stated in the official corporate website at http://www.samsung.com/my/support/warranty. Customer is advised to check the website from time to time and stay informed for any changes on the terms and conditions of the warranty.
g. All transportation, personal costs and/or any other costs, fees and/or related expenses arising out of the collection of the phone are the Customer's sole responsibility.
Customer will fully indemnify and hold Samsung (and our affiliates and subsidiaries, and our and their respective officers, directors, employees, agents) harmless from any claim or demand, including reasonable legal fees, made by himself/herself or any third party due to or arising out of his/her breach of these Terms and Conditions, improper use of the site or breach of any law or the rights of a third party.
a. In the event Customer have queries with regard to the Campaign; please call Samsung helpline at 1-800-22-8899 for clarification.
b. Samsung reserves the right to make amendments to the Terms and Conditions of the Campaign herein without prior notice.
c. The Launch Gift in this Campaign are not redeemable for cash, not exchangeable, transferable, or refundable, and cannot be used in conjunction with other promotional offers at the Campaign.
d. Samsung reserves the rights to change or replace the Launch Gift/promotion item with products of similar value without prior notice.
e. All pictures and/or images of the Launch Gift found in any advertising and marketing materials are for illustration purposes only and may be different from the actual products.
f. Samsung reserves the right to disqualify or reject any submissions/redemptions for the Launch Gift redemption in our sole discretion, in the event of violation of any of the Terms and Conditions.
g. In the event of any discrepancies between the information that Customer has submitted with regards to the redemption of Launch Gift and for any reasons whatsoever, Samsung shall not be responsible for any loss or costs arising from such discrepancies howsoever caused.
h. In the event of an electronic, computer, operational and/or technical error affecting the details or pricing or quantity of the product or any promotion on the website, Samsung reserves the absolute rights to rectify such error and/or cancel any transaction which has been entered into in reliance of the said error.
i. In case of any dispute, Samsung reserves the right to make the final decision and shall have the right to cancel, disqualify the order or forfeit the deposit necessarily.
k. By placing registering an account for the Launch Gift redemption, Customer agrees to grant Samsung and their respective parent companies, subsidiaries, affiliates, licensees, directors, officers, agents, independent contractors and advertising/promotion agencies the use of his/her full details submitted through the Campaign, without further compensation, unless prohibited by law.
l. In the event of inconsistencies between the terms and conditions found elsewhere with regard to this Campaign (if any) and the Terms and Conditions herein, the latter shall prevail.
m. These Terms and Conditions herein shall be governed by the laws of Malaysia and the jurisdiction of the courts of Malaysia.