Samsung Cloud

A secure place
for your data

Your devices are full of memories you don't want to lose. Keep your vacation photos, concert footage, all-important work files and more in a secure place. Samsung Cloud securely stores your data and allows you to access it whenever and wherever you need it.

Visit Samsung Cloud
Backup and Restore
Sync
Temporary Cloud Backup
Enhanced Data Protection

The easy way
back to your way

Keep things just how you want it. Even if you upgrade or reset your phone, you can instantly return to the comforts of home. Samsung Cloud keeps your settings, layouts and apps however you remembered them and seamlessly restores your data across Samsung devices.1

Easy data access.
Seamless workflow

You can view Samsung Notes you were working on or the browser tabs you opened on any device. With Samsung Cloud's syncing, you can access your files and continuously work from any device, seamlessly. Get instant access to your data whenever you need it.1

All-inclusive data transfer

When you buy, reset or repair your smartphone, keep your data secure for 30 days with no storage limits. You can easily transfer your stuff when switching to another device, even if you don't have both devices with you. From photos, videos and notes to contacts, calendar events and device settings, plus even the private files in your Secure Folder, you can move all data with Temporary Cloud Backup.1

Enjoy peace of mind
with robust data security

With end-to-end encryption technology, your data is encrypted and stored in Samsung Cloud, making it inaccessible to anyone but you. Samsung Cloud lets you strongly safeguard all your important data.

Frequently Asked Questions

  • What is Samsung Cloud?

    Samsung Cloud is a service that helps securely store your Samsung Galaxy data in the cloud, allowing you to access and sync the same information across all your supported Galaxy devices. Even if you lose your phone or reset your device, your properly stored data can stay secure in the cloud and can be easily restored to a new one.

  • You can access Samsung Cloud on your Samsung Galaxy device as follows:
    • • Go to Settings > Samsung account > Samsung Cloud
    • Turn on sync or backup as needed in the Samsung Cloud app.

    * The path may vary depending on the device or app version.

  • The following items can generally be backed up to and restored from Samsung Cloud:
    (You can also see the Backup/Restore menu on your device to check these items.)

    • • Phone: Calls and message history
    • • Messages: Enhanced messages, multimedia messages and text messages (Some large messages may not be backed up.)
    • • Contacts (saved on phone): Contact information such as contact lists, email addresses and business cards
    • • Calendar (saved on phone): Events and tasks
    • • Clock: Alarms, world clocks and timers
    • • Settings: Accessibility settings, ringtones (excluding default ringtones), Samsung Keyboard options, Wi-Fi settings, registered Bluetooth devices, face recognition settings, fingerprint settings and Always on Display settings
    • • Home screen: Apps and widget layouts, wallpapers and Samsung DeX settings (excluding default wallpapers)
    • • Apps: App installation files and app settings
    • • Voice Recorder: Voice recordings

    * Samsung Cloud availability may vary depending on country and network provider. Backup and restore features may vary by country and device model. Check the Samsung Cloud app for the exact items supported on your device.

  • The following data can generally be synced for the apps below:

    • • Calendar (Saved in Samsung account): Events and tasks
    • • Contacts (saved in Samsung account): Contact lists, email addresses, postal addresses and business cards
    • • Bluetooth: Galaxy Home Speaker and Galaxy Buds
    • • Reminder: Reminders
    • • Samsung Browser: History, bookmarks, saved pages, open tabs and quick launch shortcuts
    • • Samsung Notes: Notes and other data
    • • Samsung Health: Health data such as workout records, sleep data and body composition records
    • • Samsung Pass: Sign-in information
    • • Wi-Fi: Saved Wi-Fi Profiles
    • • Galaxy Avatar: Avatars and custom-designed items

    * Availability of Samsung Cloud sync functions may vary depending on country, network provider and device model. Check Samsung Cloud settings for the exact items supported on your device.

  • Temporary Cloud Backup is a service that allows you to help securely store your data, such as photos, videos and files, with no storage limit for up to 30 days. Temporary Cloud Backup and traditional Samsung Cloud backup support different backup items, and do not affect each other.

    Temporary cloud backup supports the following items in addition to the existing backup items supported by Samsung Cloud:
    • • Applications (Samsung apps + third-party apps)
    • • Photos
    • • Videos
    • • Audio
    • • Documents and files

    • * Temporary Backup is available only for data stored on the device. It cannot back up data stored on external storage such as an SD card, USB, etc.
    • * Availability of Samsung Cloud and supported items may vary depending on country, network provider and device model.
    • * The Temporary Cloud Backup feature is provided only on devices with T OS or higher.

  • Enhanced Data Protection is a feature that aims to provide stronger, more secure protection for your Samsung Cloud data. This feature uses end-to-end encryption to protect your data and store it securely in Samsung Cloud. This means your encrypted data is designed to only be accessed on devices that support Enhanced Data Protection,

    To enable Enhanced Data Protection, follow the steps below on your device:
    • • Go to Settings > Samsung account > Samsung Cloud > More > Settings > Enhanced data protection
    • • Go to Settings > Security and privacy > More security settings > Enhanced data protection

    • * Enhanced Data Protection is available only on devices with One UI 5.1.1 or higher, Q OS or higher that support Samsung Cloud backup and sync. You can check the list of trusted devices in the detailed settings for Encrypt backup data or Encrypt synced data. Support will continue to expand to more devices and features over time.
    • * The path and availability may vary depending on device model, OS or country.

Do you have more questions about Samsung Cloud?

Learn more
  • Device and screen images simulated for illustrative purposes.
  1. Availability of this feature may vary depending on country/region, network provider, OS version and device model.