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FAQ
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Can I customize the bezel of The Frame to match my home décor?It supports customisable magnetic bezels that can be easily snapped on in different colors to suit your room style or artwork preference.
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Does The Frame use an anti-glare display so artwork looks clear even in bright rooms?Yes. The Frame features a Matte Display that minimizes reflections and glare, helping artwork appear true-to-texture and clear under bright lighting.
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What is Art Mode?When turned off, The Frame switches to Art Mode, showcasing artwork from the Art Store, transforming the TV into a dynamic piece of wall art.
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Can I place The Frame in different orientations and positions?Yes. The Frame offers a Multi‑Position Stand that allows various setups: traditional viewing, lean‑back style, and even vertical orientation to mimic the feel of a framed portrait.
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Can The Frame be mounted flush to the wall like a real picture frame?Yes. It includes a Slim Fit Wall Mount, enabling the TV to hang nearly flush against the wall for a seamless, art-like appearance.
* Key feature may different from Key Spec.
* App availability may vary by region and is subject to change at any time without notice.
* Finance now: 0% interest with equal monthly repayments. Minimum purchase $200. Customers must apply and, be approved for a loan subject to Finance Now’s terms and conditions, fees and normal lending criteria apply. No Establishment Fees and No Monthly Service Fees applies. Full Disclosure of all of the terms of your loan (including the total amount payable over the term of the loan) will be provided to you prior to finalizing the loan.
It is important to note that the address entered on your loan application matches the delivery address provided on samsung.com/nz. If there is a discrepancy, Samsung New Zealand may reach out to you with an order cancellation notification, and you may need to place a new order. In addition, any discount codes that were used to facilitate the order will be cancelled.
Please Note: Trade In is not available for purchases made using Finance Now.
Samsung New Zealand reserves the right to amend, suspend, or withdraw the offer and these T&Cs at any time without prior notice.
** Afterpay: Afterpay late fees, eligibility criteria and terms & conditions apply. Purchase up to a maximum cart value of $3000 NZD. Visit www.afterpay.com/en-NZ/terms-of-service for full terms.
*** Q Card: 12/24/36/48/60 Months Interest Free - Available on Long Term Finance (LTF) for online only. Min Spend $200/$600/$800/$1,000/$1,200 respectively. Lending criteria, $50 annual Account Fee, fees, T&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions. Min payments of 3% of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period. Standard Interest Rate of 28.95% p.a. applies to outstanding balance at the end of LTF Interest Free Period. Other interest rates and fees may apply, please visit www.qcard.co.nz for further details. Rates and fees subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these T&Cs at any time without notice.