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Galaxy S26 Series
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Use code: KING26 to save an extra $100* + get a bonus $250 off
and up to $150 Add-Ons eVoucher.

*Minimum cart value of $500.

Offer ends 2:00pm, 03 June 2026. T&Cs apply.

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Peace of mind today lasting value tomorrow

Keep your Samsung Galaxy device protected with Samsung Care+
provided by authorised professionals who know what’s best for your device.

Buy now

Rest easy with Samsung Care+1

Accidental Drops

Dropped your device? You can let it slide.

Accidental Drops Accidental Drops

Water Damage

Fully soaked? Don’t worry about it.

Water Damage Water Damage

Unexpected Slip

Dropped it from your hands? No need to worry.

Unexpected Slip Unexpected Slip

Theft

Lost your device? We'll replace it.

Theft Theft

1All coverage features above are subject to 2 claims per year over 2 years and each claim is subject to an excess. Please see your terms and conditions to learn more.

Here's what's covered

Accidental damage

Get the unlimited cover for cracks, drops or spills.2

Accidental damage icom Accidental damage icom

Software issues

We’ll check and fix any issues if your device isn't running smoothly.

Software issues icon Software issues icon

Certified care

Samsung certified technicians will fix your device using genuine parts.

Certified care icom Certified care icom

Theft coverage

Add Theft coverage and your Samsung Galaxy device will be replaced if it's stolen.

Theft coverage icon Theft coverage icon

Battery replacement

We’ll replace your battery if it’s below 80% capacity.3

Battery replacement icon Battery replacement icon

At home or abroad

Enjoy the benefits of Samsung Care+ at home or abroad.4,5

At home or abroad icon At home or abroad icon

4 claims in 2 years

Make up 4 claims within 2years (=(2) per 1 year), and save with a low deductible per claim.

4 claims in 2 years 4 claims in 2 years

Fast repair services

Get your device repaired quickly.

Fast repair services icon Fast repair services icon

Select your device to find out your coverage details6,7

2 years subscription

Screen Damage Claim Excess

Other Accidental Damage or Theft Claim Excess

Galaxy S26 Ultra

Galaxy S26+

Galaxy S26

$399.98

$99

$249

Galaxy S24

Galaxy S24+

Galaxy S24 Ultra

Galaxy S25

Galaxy S25+

Galaxy S25 Ultra

$399.98

$99

$249

Galaxy Z Fold6

Galaxy Z Flip6

Galaxy Z Fold7

Galaxy Z Flip7

Galaxy Z Flip7 FE

Galaxy Tab S9

Galaxy Tab S9+

Galaxy Tab S9 Ultra

Galaxy Tab S10+

Galaxy Tab S10 Ultra

Galaxy Tab S11

Galaxy Tab S11 Ultra
  • 6 Samsung Care+ coverage purchase prices are subject to change without notice. All prices are inclusive of GST.
  • 7 Samsung Care+ coverage may vary by country, model and claim excesses may apply.
Terms & Conditions Privacy policy

Upgrade with a higher trade-in value with Samsung Care+*

Buy now

Upgrade with a higher trade-in value with Samsung Care+*

Buy now

Upgrade with a higher trade-in value with Samsung Care+*

Buy now

How to buy Samsung Care+

You can purchase Samsung Care+ with your new Samsung Galaxy device or separately within a certain period. See details below.

1. Buy with your new purchase

You can buy Samsung Care+ with your new Galaxy device by visiting Samsung.com or purchasing from retailers. Visit Samsung.com for more details.**

Buy now
Buy with your new purchase Buy with your new purchase

2. Buy within 30 days of your purchase

You can buy Samsung Care+ within 30 days of purchasing your Galaxy device through your device settings, on Samsung.com or the Samsung Care+ website. Go to Samsung Care+ website for more details.

Go to site
Buy within 30 days of your purchase Buy within 30 days of your purchase

How to claim your benefits***

Call 0800 453 975* or,
email samsungcareplusanz@assurant.com

With your Full Name, Contact Details and the Device IMEI or Serial Number of the Covered Item.

*Operating hours: Monday to Friday 9AM - 5PM, 5 days a week.

Step 1
Accidental damage happens

Dropped your device and the screen is shattered? No worries.

Step 1 Accidental damage happens Step 1 Accidental damage happens

Step 2
Submit a claim

If you’re a Samsung Care+ member, you can easily submit a claim online, by phone or at a service center.

Step 2 Submit a claim Step 2 Submit a claim

Step 3
Get quick repairs

Visit the nearest Samsung Customer Service for fast repairs, or request a professional to come to you.

Step 3 Get quick repairs Step 3 Get quick repairs

Step 4
Pay easily with a discount

Enjoy a 50% discount on repairs applied on-site — no extra paperwork needed.

Step 4 Pay easily with a discount Step 4 Pay easily with a discount

Frequently Asked Questions

  • 1. Where can I purchase?

    You can purchase Samsung Care+ on:
    •Samsung.com Online Store (when you buy an eligible device purchase now) or,
    •Samsung Care+ Online Portal (within 30 days of eligible device purchase)

    Eligible devices are as follows:
    •Mobile phones models:
            ⚬ Galaxy S26 Series (Galaxy S26 Ultra | S26+ | S26)
            ⚬ Galaxy S25 Series (Galaxy S25 Ultra | S25+ | S25)
            ⚬ Galaxy S24 Series (Galaxy S24 Ultra | S24+ | S24)
            ⚬ Galaxy Z Fold6
            ⚬ Galaxy Z Flip6
            ⚬ Galaxy Z Fold7
            ⚬ Galaxy Z Flip7
            ⚬ Galaxy Z Flip7 FE

    •Tablet models:
            ⚬ Galaxy Tab S9 Series (Tab S9 Ultra | S9+ | S9)
            ⚬ Galaxy Tab S10 Series (Tab S10+ | S10 Ultra)
            ⚬ Galaxy Tab S11 Series (Tab S11+ | S11 Ultra)

  • Yes, Samsung Care+ provides protection for your eligible Samsung device against Accidental Damage and Theft. The insurer underwriting Samsung Care+ is Virginia Surety Company, Inc (CN 920 655).

  • You can make up to a maximum of two (2) successful claims in each 12-month period. You may have a maximum of two (2) successful claims in the first year and a further two (2) successful claims in the second year. We will determine whether to repair, replace or pay you up to the cover amount subject to payment of the applicable excess and the Terms and conditions ↗.

  • Your Samsung Care+ plan includes Accidental Damage and Theft Coverage for hardware repairs, water damage, device replacement and certified care by Samsung experts.

  • The commencement date of Your Samsung Care+ Cover will be specified in Your Certificate of Insurance and will end when the two (2) year cover term expires. The cover will also end when any of the following occurs:

    ⚬ The cover is cancelled
    ⚬ The maximum number of successful claims have been paid;
    ⚬ The cover amount is paid; or
    ⚬ The cover otherwise ends in accordance with the  Terms and conditions↗ or relevant law.

  • To lodge a claim, please contact us:
    ⚬ By calling: 0800 453 975; or
    ⚬ By emailing: samsungcareplusanz@assurant.com

  • The exclusions within our Terms and conditions↗ set out what is not covered under this cover

  • You may cancel this your policy at any time by advising Us:
    • by emailing at: samsungcareplusanz@assurant.com ; or
    • by calling: 0800 453 975.
    Virginia Surety Company, Inc (CN 920 655) [insurer underwriting your Samsung Care+ policy] will respond to You within 7 days of receiving Your request.
    Full Refund
    We offer a 21 day Cooling Off Period. If You should decide for any reason whatsoever that Samsung Care+ Cover does not suit Your needs, You may cancel Your Samsung Care+ Cover Agreement and receive a full refund of the amount paid (as long as no claims have been lodged before You cancel).

    Pro-Rata Basis Refund
    If the Cover is cancelled after the 21 day Cooling Off Period, We will retain the proportionate premium for the time during which Cover has been provided and We will not refund the amount paid for Cover if You have already made a claim. All refunds for cancellations are calculated for the unexpired portion of the Cover on a pro-rata basis.

*King's Birthday Sale Promotion is valid only on selected products starting from 02:00pm, 11 May – 02:00pm, 03 June 2026. Offer valid until the promotion duration or stock lasts. Not stackable with any other promotion. T&Cs apply.

eVoucher Code valid until 02:00pm, 03 June 2026 and for a minimum cart value of $500. T&Cs apply.

1 All coverage features above are subject to 2 claims per year over 2 years and each claim is subject to an excess. Please see your terms and conditions to learn more.

2 Unlimited Accidental Damage from Handling. Additional restrictions may apply. Repair eligibility is subject to change. Service fees may apply. Unlimited claims for mechanical failure. Please see plan terms and conditions for full coverage details.

3 Unlimited battery repair subject to diagnostics test confirming 79% or less battery capacity.

4 Availability of Worldwide accidental damage cover may vary depending on the time of Samsung Care+ purchase.

5 Worldwide accidental damage cover only applies to accidental damage to your Galaxy smartphone if overseas product repair is available.

* Device and screen images simulated for illustrative purposes.

**NOW Rewards Visa: 6 months (min spend $200), 9 months (min spend $200), 12 months (min spend $249), 24 months (min spend $449), interest free is available on NOW Rewards Visa. NOW Rewards Visa terms and conditions, credit criteria, rates and fees (including a one-off $55 establishment fee and a $34 account fee charged 6-monthly) apply. Purchase interest rate of 26.65% p.a. applies to the outstanding balance after interest free term ends. Cash advance interest rate of 29.40% p.a. applies. Rates and fees are subject to change. NOW Dollars can be redeemed at certain Participating Retailers only. NOW Dollars cannot be earned or redeemed on long-term interest free purchases. Offer only available at samsung.com/nz. Click here for more information.

**Afterpay: Afterpay late fees, eligibility criteria and terms & conditions apply. Purchase up to a maximum cart value of $3000 NZD. Visit www.afterpay.com/en-NZ/terms-of-service for full terms.

**Q Card: 12/24/36 Months Interest Free - Available on Long Term Finance (LTF) for online only. Min Spend $200/$600/$800 respectively. Lending criteria, $50 annual Account Fee, fees, T&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions. Min payments of 3% of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period. Standard Interest Rate of 28.95% p.a. applies to outstanding balance at the end of LTF Interest Free Period. Other interest rates and fees may apply, please visit www.qcard.co.nz for further details. Rates and fees subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these T&Cs at any time without notice.

Samsung New Zealand reserves the right to amend, suspend, or withdraw the offer and these T&Cs at any time without prior notice.

*** Samsung Care+ is administered by The Warranty Group Australasia Pty Ltd. (CN 920655) and underwritten by Virginia Surety Company, Inc.(CN 920655), trading as Assurant. An excess is payable for each claim made under Samsung Care+ and must be paid before a claim is settled. Exclusions apply.