Peace of Mind
Included
Enjoy the Dolby Atmos experience wirelessly with Samsung’s Q-series Soundbar. It will make you feel like you’re inside a movie theatre as the upgraded surround sound envelopes you from all angles, which is enhanced with Samsung’s exclusive Q-symphony technology that creates the ultimate sound synergy with Samsung TV. SpaceFit Sound also automatically assesses your surroundings to tailor sound that fits your space.
- *Source - 2024 Futuresource Consulting. Based on overall soundbar market share by manufacturer on an annual unit & value basis.
- **Valid for purchases until April 1st 2025 via redemption. For selected 2024 soundbars only, exclusions apply, Soundbar must be in original condition and returned to its packaging in original condition to make a claim. This offer does not apply where the eligible soundbar is purchased as a bundle and the receipt does not specify an individual price for the soundbar. TV sold separately. For more information on the claim process and full T&C's, see https://qseries-soundbar-guarantee.nzsamsungcampaign.com/
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How to claim
If within 30 days since the purchase date on your receipt you are not satisfied for any reason with your Participating Product, you can claim the Money Back (payment to be made after returning the Participating Product) as per your receipt by:
a. Having purchased a participating product during the promotional period; and
b. Visit https://qseries-soundbar-guarantee.nzsamsungcampaign.com
c. Register your claim before April 1st 2025 by filling out the Online Redemption Form including the below details:
- The claimant’s full name, physical address, bank account details, and day time phone number;
- The invoice details and serial number of the participating product purchased;
- Upload a copy of the proof of purchase, a photo of the serial number, a photo showing the physical condition of your participating product, and a photo of the original box, then click submit.
d. Once your claim has been accepted for inspection, depending on your location you will either be instructed to drop off your participating product at your local courier depo, or a courier will be arranged to collect your participating product from 1 New Zealand address to return it to the Promoter. Print the address label provided and secure it to the participating product before the arranged collection/drop off date.
e. The participating product will be assessed by our team. Once the participating product is confirmed to be without fault, damage, or missing any parts, your claim will be accepted and your Money Back arranged.
f. If the participating product does have a fault, damage, or missing any parts, the claim will be rejected and the participating product returned to you.
* 30 Day money back must be claimed via redemption. Exceptions apply. Promotion is valid for eligible soundbars W-Q990D/XY, HW-Q930D/XY, HW-Q800D/XY, HW-Q700D/XY, HW-S800D/XY, HW-S801D/XY, HW-S700D/XY, HW-S701D/XY) purchased between May 1st 2024 – April 1st 2025. Claims close: April 1st 2025. Soundbar must be returned to its packaging in its original condition to make a claim. Customers with accepted claims will receive the purchase price of the soundbar as per their receipt provided. This offer does not apply where the eligible Soundbar is purchased as a bundle and the receipt does not specify an individual price for the soundbar. For more information on the claim process and further T&C’s see https://qseries-soundbar-guarantee.nzsamsungcampaign.com
