HAFEX Refrigerator Water Filter

HAFEX/EXP
HAFEX Refrigerator Water Filter is rated 3.1 out of 5 by 8.
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Fresh Filtered Water at Your Fingertips

Fresh Filtered Water at Your Fingertips

When you purchase a SAMSUNG Side by Side or French Door refrigerator with ice and water dispenser, it comes equipped with a water filtration system. Whether located inside or outside the refrigerator, this filter guarantees a reduction in contaminants, so you can enjoy fresh, filtered water right from your Samsung Refrigerator.

Certified Performance

Certified Performance
Samsung water filters are tested and certified by NSF International, a not-for-profit, non-governmental organisation dedicated to public health, safety, and environmental protection. Its certification is widely recognised around the world as a guarantee of safety.

Filter Light Indicator

Filter Light Indicator
Refer to your refrigerator digital panel for the filter light indicator. When it is time to replace the filter, the light will turn red. You may also place a month sticker (included inside every cartridge package) on the filter cartridge as reminder.
Rated 4 out of 5 by from Removal is easy when you know how! Water filter does what it says on the tin. Like others I really struggled to remove the old unit, until I discovered what when you've removed the (red in my case) retaining clip, you need to push the grey collet INTO the filter as you remove the pipe, to release it. Just pulling on the pipe will only make the collet grip harder and will potentially stretch the pipe.
Date published: 2018-08-25
Rated 4 out of 5 by from Direction of flow. I have seen many comments regarding direction of flow not indicated. Well I have to dispute this. It is clearly marked on the label ..
Date published: 2017-03-20
Rated 4 out of 5 by from Poor installation instructions There is nothing on the product to show the direction of flow. Installation is therefore guesswork. How can samsung miss something so simple? A simple arrow on the label would suffice.
Date published: 2016-04-14
Rated 3 out of 5 by from As others have stated, direction still not marked On youtube I was able to determine that the flow goes from the bottom of the unit to the top (with the samsung logo towards the top). However it is ridiculous that after several years on the market, this is STILL being sold without any flow direction marking, either on the label or the unit itself.
Date published: 2018-07-09
Rated 3 out of 5 by from Why no flow direction shown on filter Samsungs instructions tell you to install it the correct way around as shown by a direction flow arrow on the filter... That does not exist.
Date published: 2017-04-22
Rated 3 out of 5 by from Good filter with easy to use push fit connections but ........ what is the correct flow direction?? For a genuine Samsung replacement item, why does the filter not have a flow direction marked per the information label on the item? Not acceptable for genuine replacements.
Date published: 2016-08-26
Rated 3 out of 5 by from I have no alternative but to approve We had our Samsung fridge freezer installed in July 2015. Alarm bells started to sound when the technicians struggled to fit the filter without it leaking. Eventually they did fit the filter, but only after going back to the store to obtain a replacement. April 2016 and the indicator light illuminated on our fridge. I ordered replacement filters; Samsung certified and after receipt commenced installation. May I say that I managed to install the filter on the second attempt, but only after I took the retaining clamps (not the red clips) from the original filter. If you visit the Samsung site they state that you remove the red clips and withdraw the pipes. The charming man on the video repeats the same instructions, but there is no of him doing it and I now know why! I removed the red clips and tried to pull the pipes off; they wouldn't budge. Tried again and again, not a mm. As I had some excess pipe and due to the fact that the filter is not easy to access, I cut the pipe at both ends. Even using pliers, gripping the plastic pipe firmly, the pipe does not detach. Eventually I took out blue/grey retaining clamps. I was then able to remove the pipes. Fitting is the opposite, but actually it wasn't. There was a slight leak, so I had to repeat the procedure, honestly and it was at this stage I damaged a clamp and had to use one from the original. After slight adjustment trimming the pipe edge, I installed the filter at the second attempt and so far it isn't leaking. May I say that I was amazed that the installers had such trouble, but now I know why. Let's get the video on the Samsung website to demonstrate how difficult it is to get the pipe off, yes it is easy to fit, but impossible to remove. Incredibly poor design and it is only due to the fact that I purchased two filters that I will be replacing it in circa 6 months time, but this time I will be prepared to sever the pipes at the start, rather than waste pipe as it stretches when you try to pull it.
Date published: 2016-05-23
Rated 1 out of 5 by from MISSING INDICATION ON LABEL I have just installed a new filter. On the instruction leaflet, they say I must follow the direction of an arrow, printed on the label, telling me which end to put on the incoming water source and which end towards the fridge. THERE IS NO ARROW PRINTED ON THE LABEL! I had to follow the direction of the previous one, hoping, logically, that it would be the same. I have taken photos to prove what I say, which I will send to Samsung. Perhaps a printing mistake, but no one checked?
Date published: 2014-02-23
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