My microwave oven seems to overheat and shut down sometimes. Why?

My microwave oven seems to overheat and shut down sometimes. Why?

Last Update Date : Dec 28. 2017

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.

If  high voltage parts inside the unit get too hot the thermal cut-out switch will be activated as a safe feature to prevent further overheating. 
After the units cools down the thermal cut-out switch will reset and the MW will function as per normal.

My microwave oven seems to overheat and shut down sometimes. Why?

To avoid unnecessary overheating please make sure there is adequate ventilation for your microwave oven by leaving at least 10cm of space behind and on the sides of the oven and at least 20cm of space on top.

 

Please see the diagram below.

 

Samsung recommends your microwaveoven be located on an open table or bench top as this provides the best possible ventilation.  

My microwave oven seems to overheat and shut down sometimes. Why?

Suggestion to Avoid Overheating

If your MW is 800W and you select cooking time for 10 minutes by using only instant/fast select button(s) the MW will cook the food for 10 minutes with full power using all 800W. 


If you select cooking time for 10 minutes and set the cooking power to 50%, then the MW will cook the food for 10 minutes by using only 400W (½ of the maximum power).

 

So with correctly selecting the cooking power food will be cooked more gently and evenly, and the MW be less likely to overheat.

 

Please refer to product’s user manual to find out how to select correct cooking power or how to use adequate pre-set cooking feature 

The User Manual is available for download from this Samsung website http://www.samsung.com/nz/. 

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