Why Is The Laundry Still Soaking Wet At The End Of A Cycle?

Last Update Date : Jan 17. 2018

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information. 



Front Loader : Why Is The Laundry Still Soaking Wet At The End Of A Cycle?

If laundry is too wet at the end of a cycle:

• Use the High or Extra High spin speed.
• Use high efficiency detergent to reduce over-sudding.
• Verify that the washer is level. If the washer is not levelled properly, it attempts to spin up to a high speed, but it senses a severe unbalance condition and stops. The washer will rotate back and forth a few times to try and reposition the load, and then it attempts to spin up again. If the washer cannot detect a balanced load, it will attempt to reposition the load 3 times. After the 3rd time, it will add water and attempt to spin again. If the washer still cannot detect a balanced load, the washer will stop and the clothes will be wet.

If you find that your machine will not spin, Please contact Samsung for further assistance as per the information below.

• Model Info.




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For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days." 

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