Why Is The Laundry Still Soaking Wet At The End Of A Cycle?

Last Update date : Nov 23. 2020

Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Front Loader : Why Is The Laundry Still Soaking Wet At The End Of A Cycle?

If laundry is too wet at the end of a cycle:

 

• Use the High or Extra High spin speed.
• Use high efficiency detergent to reduce over-sudding.
• Verify that the washer is level. If the washer is not levelled properly, it attempts to spin up to a high speed, but it senses a severe unbalance condition and stops. The washer will rotate back and forth a few times to try and reposition the load, and then it attempts to spin up again. If the washer cannot detect a balanced load, it will attempt to reposition the load 3 times. After the 3rd time, it will add water and attempt to spin again. If the washer still cannot detect a balanced load, the washer will stop and the clothes will be wet.

 

If you find that your machine will not spin, Please contact Samsung for further assistance as per the information below.

You can download the user manual from our Manuals & Downloads page. For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.

Thank you for your feedback!

RC01_Static Content