The best way to handle washing machine odors is to prevent them from occurring in the first place.
After a wash cycle, use a dry towel to remove moisture from the door seal.
Keep the door crack open for ventilation.
Periodically run ECO DRUM CLEANING & HYGIENE DRUM CLEAN.
You can also try an empty (no detergent or clothes) hot water wash with ½ cup of vinegar to try to get rid of bad smell of the machine.
You can download the user manual from our Manuals & Downloads page. For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.