Galaxy Note 8: How to clean dirty glass/screen?

Last Update Date : Mar 16. 2020

Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

To remove fingerprints or dusts from your mobile or tablet screen, wipe the window glass smoothly with a clean and soft cloth. 


If required dampen the corner of a cloth with a small amount of clean water and Gently wipe your phone with the cloth going up and down the screen.

Use the dry corner of cloth to remove any excess moisture left on the phone. 


Using Windex or any other window cleaning solutions with strong chemicals are not recommended.

We also recommend to use Samsung-Approved cover accessories for protection of product appearance and user convenience.

For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.

Thank you for your feedback!

Need more help? Contact Us.


Monday to Sunday
24 hours / 7 days a week


We'll respond within 24 hours of your request.

Email Escalation

We endeavour to respond within 24 hours.


For all products

0800 726 786
(0800 SAMSUNG)

24 hours / 7 days a week

For Smart Mobile Devices

0800 6 726 786
(0800 M SAMSUNG)

24 hours / 7 days a week

* For any printer related enquiries please visit the HP website .

Face-to-face support

Find a Service Centre

Find out more about how you can get face-to-face help.

At Your Service

Product Registration or Request for a Callback

Track my Repair

Get updates on your Samsung Service

Contact Us