Samsung Account
SAMSUNG-ACCOUNTSolutions & Tips
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General
What is a Samsung account?
FAQ for Samsung Apps & Services. Find more about 'What is a Samsung account?' with Samsung Support.
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How to use the device
How to create a Samsung account
FAQ for Samsung Apps & Services. Find more about 'How to create a Samsung account ' with Samsung Support.
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How to use the device
How can I delete my Samsung account?
FAQ for Samsung Apps & Services. Find more about 'How can I delete my Samsung account?' with Samsung Support.
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How to use the device
What is Two-step verification?
FAQ for Samsung Apps & Services. Find more about ' What is Two-step verification?' with Samsung Support.
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General
What is sign in with Google
FAQ for Samsung Apps & Services. Find more about 'What is sign in with Google' with Samsung Support.
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Security/Privacy
Why do I get an error when signing into my Samsung account
FAQ for Samsung Apps & Services. Find more about 'Why do I get an error when signing into my Samsung account' with Samsung Support.
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How to use the device
How can I find my ID or password if I forget it?
FAQ for Samsung Apps & Services. Find more about 'How can I find my ID or password if I forget it? ' with Samsung Support.
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General
What to do if an unknown sign in or hacking attempt is found
FAQ for Samsung Apps & Services. Find more about ' What to do if an unknown sign in or hacking attempt is found' with Samsung Support.
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Settings
How to change your Samsung account country or region
Use this guide to discover how to change the country or region on your Samsung account as well as to find out what scenarios may restrict that feature.
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Samsung Cloud Web
How to create and use a passkey
Learn how to easily create and utilise a secure passkey with our step-by-step guide. Enhance your online security today.
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SmartTings Find
How to use SmartThings Find to locate a lost S Pen Pro
Use the following instructions to use the SmartThings app to locate a lost S Pen Pro.
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Settings
How to stay signed in or out of your Samsung.com account
Learn how to manage your Samsung.com account login status to stay signed in securely or sign out.
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Security
How to synchronise OneDrive with your Galaxy device
The following instructions explain how to sync the My Files app with OneDrive.
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How to use the device
The updated recycle bin feature in My Files on Galaxy devices with One UI 6.0
This guide teaches you how to delete and restore files using your phone or tablet's My Files, Gallery or Voice Recorder app.
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Backup/Restore
How to use Google One to back up your Galaxy phone’s data
This guide will help you automatically back up your Galaxy phone’s data to Google Drive, as well as perform a manual backup.
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Samsung Cloud Web
Frequently asked questions about signing into Samsung account after Galaxy One UI 6.1 update
Discover the answers to some frequently asked questions about signing into your Samsung account after updating your device to Galaxy One UI 6.1.
Samsung Online Store
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Shop online for the latest Samsung smartphones, tablets, wearables and accessories.
Samsung Members
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Set up, manage and optimise your device with the all-in-one app that offers customer care access as well as special privileges and promotional updates.
Mobile Phone & Tablet Repair
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Book a repair for your screen damaged mobile and send via courier
Apps & Services Customer Support
Samsung Rewards : 0800 726 786