How to connect and use Wireless One Connect

Last Update date : 30 September 2025

Wireless One Connect keeps your TV area clean by eliminating the need for cables running directly to the TV. Instead, connect your external devices such as HDMI sources to the Wireless One Connect box, which then wirelessly links to the TV. 

Wireless One Connect transmits video and audio signals from external devices to your TV wirelessly. You can position the box freely in your room while connecting sources such as game consoles, Blu-ray players, and set-top boxes. The connection works within a recommended distance of 10 meters, and performance may vary depending on obstacles like concrete walls or metal furniture.

Checkpoints for using Wireless One Connect: 

  • Wireless One Connect is compatible with Samsung QN990FW and LS03FW TV models.
  • Wireless One Connect must be powered with the dedicated C-type adapter and cable provided.
  • Place in the same room as your TV, not inside a closed cabinet.
  • USB cameras (sold separately) must be connected directly to the TV’s rear USB-C port.

To connect your TV to a Samsung Wireless One Connect, follow the below step-by-step instructions. 

Step 1. Place the Wireless One Connect box within 10 meters of the TV, within the same room. Avoid barriers that may weaken the signal. 

TV and Samsung Wireless One Connect within 10m range, with warning signs for concrete wall and metal furniture.

Step 2. Connect the power cables to both the TV and Wireless One Connect with the provided adapter and cable.

Samsung power cables and adapter.

Step 3. The LED indicator will blink blue to indicate pairing mode. If the device does not automatically enter pairing mode, press and hold the Pair button for about 3 seconds to connect the Wireless One Connect to your TV.

Location of LED indicator and Pair button on the Wireless One Connect.

(1) LED Indicator: Displays the operating status.

(2) Pair button: Used to pair the TV and the Wireless One Connect. 

Step 4. On the TV, go to Home > Settings > All Settings > Connections

TV Settings menu with All Settings highlighted. TV Settings menu with All Settings highlighted.
TV menu with Connections button highlighted. TV menu with Connections button highlighted.

Step 5. Select Wireless One Connect > Set up Wireless One Connect.

TV menu with Wireless One Connect button highlighted. TV menu with Wireless One Connect button highlighted.
TV menu with Set up Wireless One Connect button highlighted. TV menu with Set up Wireless One Connect button highlighted.

Step 6. Select the device to connect > Scan

Scan button highlighted in the Set up Wireless One Connect menu. Scan button highlighted in the Set up Wireless One Connect menu.
The Wireless One Connect Status menu with message “Wireless One Connect is connected” Is highlighted. The Wireless One Connect Status menu with message “Wireless One Connect is connected” Is highlighted.

Step 7. Once pairing is complete, connect external devices (antenna, HDMI, etc.) to the Wireless One Connect. 

To configure the connection, go to Home > Settings > All Settings > Connections > Wireless One Connect on your TV. Learn about the configuration menus:

Wireless One Connect Status

Manage wireless connections between Wireless One Connect and TV.

Check connection status or unpair the device.

Wireless One Connect Status menu highlighted on the TV screen. Wireless One Connect Status menu highlighted on the TV screen.

Set up Wireless One Connect

Establish connection with Wireless One Connect.

Set up Wireless One Connect menu highlighted on the TV screen. Set up Wireless One Connect menu highlighted on the TV screen.

LED Indication

Check operation status through the LED indicator. You can also turn this feature off.

LED Indication menu highlighted on the TV screen. LED Indication menu highlighted on the TV screen.

Low Signal Check

You will receive an alert if the signal between the Wireless One Connect and the TV is weak. Adjust the Wireless One Connect position to restore the connection. Once the signal improves, the connection will be restored automatically. If this feature is turned off, you will not receive alerts.

Low Signal Check menu highlighted on the TV screen. Low Signal Check menu highlighted on the TV screen.

Power Adapter Check

Receive alerts if a non-dedicated adapter is connected. You will not receive alerts if you turn this feature off.

Power Adapter Check menu highlighted on the TV screen. Power Adapter Check menu highlighted on the TV screen.

You can check the LED indicator to confirm whether Wireless One Connect is working properly and the connection is strong.

1. Check the connection status

Check that the power cable of Wireless One Connect is properly connected. Review the LED indicator. Adjust the placement of the box if the signal is weak. 

2. Check the connection strength through the LED indicator

Blue: Good – The connection is strong.

Yellow: Bad – The connection is weak. Adjust the position of the Wireless One Connect.

Red: Very bad – The connection is very poor. Reposition or reconnect the Wireless One Connect.

White: Power saving mode – Automatically reconnects once the screen is turned on.

Four LED indicator lights displayed—blue, yellow, red, and white. Four LED indicator lights displayed—blue, yellow, red, and white.

Through the self-diagnosis feature, you can check the power status and confirm whether Wireless One Connect is operating properly. Follow the steps below:

Step 1. On the TV, go to Home > Settings > All Settings > Support.

All Settings menu highlighted on the TV screen. All Settings menu highlighted on the TV screen.
Support menu highlighted on the TV screen. Support menu highlighted on the TV screen.

Step 2. Go to Device Care > Self Diagnosis.

Device Care menu highlighted on the TV screen. Device Care menu highlighted on the TV screen.
Self Diagnosis menu highlighted on the Device Care page. Self Diagnosis menu highlighted on the Device Care page.

Step 3. Choose Wireless One Connect. 

Wireless One Connect icon highlighted on the Self Diagnosis page. Wireless One Connect icon highlighted on the Self Diagnosis page.
Close button highlighted on the Wireless One Connect Test page. Close button highlighted on the Wireless One Connect Test page.

Here are three cases you might encounter if self-diagnosis detects an issue:

Case 1.

Wi-Fi is not detected. Contact the Samsung Call Center for assistance.

Issue page displayed on the Wireless One Connect Test screen. Wi-Fi is not detected. Issue page displayed on the Wireless One Connect Test screen. Wi-Fi is not detected.

Case 2.

Wireless One Connect is not detected. Check the power connection and adjust the position. Ensure there are no obstacles between the TV and the Wireless One Connect.

Issue page displayed on the Wireless One Connect Test screen. Wireless One Connect is not detected. Issue page displayed on the Wireless One Connect Test screen. Wireless One Connect is not detected.

Case 3.

Wireless One Connect is not paired with the TV. Unpair and pair the device again by following the steps in the Troubleshooting section.

Issue page displayed on the Wireless One Connect Test screen. Wireless One Connect is not paired with the TV. Issue page displayed on the Wireless One Connect Test screen. Wireless One Connect is not paired with the TV.

Follow these steps to resolve common issues. 

When the message Wireless One Connect is disconnected appears while watching external input (broadcast, set-top box, game console etc.): 

  • Ensure the Wireless One Connect is powered on.
  • If the power is on but the connection is lost, select Adjust on the TV and reposition the Wireless One Connect box until the LED indicator turns blue.
  • The connection will be restored automatically once the signal is strong. 
TV screen displays Wireless One Connect disconnected message with Adjust button highlighted. TV screen displays Wireless One Connect disconnected message with Adjust button highlighted.
Connection Guide button highlighted on the pop-up window. Connection Guide button highlighted on the pop-up window.

If the Wireless One Connect does not reconnect automatically after adjustment, unpair and re-pair the Wireless One Connect.

  • To unpair: On the TV, go to Home > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > then select Unpair.
Unpair button highlighted on the TV screen.
  • Follow the steps in How to connect Wireless One Connect at the beginning of this page to pair again.

Note: Some functions may not be supported depending on the model or region.

Note:

  • If you’re having trouble with your Samsung Smart TV, check for available software updates.
  • Screenshots may vary depending on your TV model and software version.

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