1. |
Customers must go to Samsung redemption website.
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2. |
Register/create an RMS account by providing the following details:
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a. |
Name
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b. |
Contact Number
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c. |
Email Address
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d. |
Address
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e. |
City
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f. |
Postal Code
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3. |
Upon successful registration, customer will receive an email
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4. |
Activate account via the Confirmation Email.
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5. |
Visit Samsung redemption website and enter details of their successfully-activated account
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6. |
Click "New Redemption Request"
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7. |
Select the promotion "2020 Great Samsung TV Sale" and provide the following purchase information:
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a. |
Product Purchased
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b. |
Date of Purchase
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c. |
Serial Number of Product Purchased
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8. |
Upload a photo of the following:
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a. |
Valid Government Issued ID (Should match customer name in the receipt)
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b. |
Serial number of product purchased (in the actual product not in the box)
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c. |
Original Official Receipt of product purchased from Samsung Authorized dealer
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9. |
Select an available gift
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10. |
Confirm his / her delivery address
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11. |
Review redemption mechanics then submit
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12. |
Receive confirmation email
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13. |
Upon successful validation of the information submitted, the item will be delivered to the customer's registered address:
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a. |
Metro Manila: Within 7 working days
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b. |
Luzon: Within 10 working days
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c. |
Visayas & Mindanao: Within 12 working days
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*Kindly note that the delivery period is subject to change without prior notice
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14. |
For non-successful validations, a Samsung representative shall send an email to the customer.
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15. |
For authorized representatives who will receive the Free Item, the person who will receive shall present a valid ID of the customer who redeemed and an authorized letter.
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