Wallpaper is distorted after setup on Galaxy Note9

Last Update date : Jul 25. 2022

This symptom is a temporary phenomenon that can be used as a normal screen by changing the wallpaper and this is not a display problem. There are some errors in restoring backed-up wallpapers from other devices via Samsung Cloud.

Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. Please check the following steps on how to update your mobile device's software.  

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Alternatively to change the background wallpaper, follow the below steps.

Distorted wallpaper
Set wallpaper via Samsung Theme

Step 1. Go to Settings, tap Wallpapers and themes.

Wallpapers and themes

Step 2. Select background image from Samsung themes and tap SET AS WALLPAPER.

Select background image from Samsung themes and tap SET AS WALLPAPER
Set wallpaper through Home Screen

Step 1. Tap and hold on to the home screen and select Wallpapers.

Tap and hold on the home screen and select Wallpapers.

Step 2. Select background image from Samsung themes and tap SET AS WALLPAPER.    

Select background image from Samsung themes and tap SET AS WALLPAPER
Set wallpaper through Gallery

Step 1. From the Gallery application, select the image which you want.

Select image you want

Step 2. Tap and tap Set as wallpaper.

Set as wallpaper
Set wallpaper through Google folder

Step 1. From the apps screen, go to the Google folder and tap Photos.

Tap Photos

Step 2. Select the image that you want.

Select the image you want

Step 3. Tap and tap Use as.

Tap Use as

Step 4. Tap Wallpaper.

Tap Wallpaper

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