How to change your Samsung Account mobile number using two-step phone verification
You can change your Samsung Account phone number by updating the two-step verification settings. This can be done directly from your Galaxy device or through the Samsung Account website.
If you cannot log in due to an old phone number, you can verify using another Galaxy device, backup codes, or contact Samsung Support.
If you cannot log in to your Samsung Account
- Use another Galaxy device already signed in and select Verify with Galaxy device.
- Use the backup codes provided when you first enabled two-step verification.
- If neither option is available, contact Samsung Support for assistance.
Notes
- Make sure your new phone number is active to receive verification codes.
- Keep your backup codes saved in case you lose access again.
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