How to check the battery of the SmartPhone?

Last Update Date : Apr 09. 2018

When checking the battery, you have to check the following:

 

 

1. Check for battery swelling

 

swelling batt 

 

 

Note: Poor or no contact is made between the battery contacts and the device battery terminal

when the battery is swelling or bulging.

 

 

2. Check the battery for visible signs of damage.

 

internal damage 

 

Note: Outwardly visible signs of damage may indicate the presence of internal damage.

Please check if there is any sign of physical damage to the battery.

 

 

3. Is the battery old?

 

old batt 

 

 

Note: Over time your battery will begin to slowly but gradually lose its effectiveness as it ages.

If your device has been used over a long time, please consider replacing the battery.

 

 

4. Check the manufacturing date.

 

manufacturing date 

 

Note:  Please check the manufacturing date of the battery and again please change the

battery if you have used it for a long time.

 

 

5. Check the battery terminals.

 

clean 

 

Note :If there is any foreign matter on the battery terminals, please gently wipe them

clean with a soft dry cloth.

 

 

6. Ensure you use Samsung batteries only.

 

use original battery 

 

 

Note: Should you need to replace your battery, please ensure you purchase

a genuine Samsung battery from the Authorized Dealers. Your device may have

difficulty charging if using non genuine batteries

 

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.

We will resume our service starting from the 27th of May.

WhatsApp

Contact us on Whatsapp
+966 55 847 4355
Our agents ready to respond to your queries

We will resume our service starting from the 27th of May.

Send us an Email

We'll respond your query quickly.

We will resume our service starting from the 27th of May.

Email to CEO

Contact the dedicated CEO's Office.

Call

For your Inquiries on Samsung Products(Inside Saudi Arabia)

8002474357

Wishing happy Eid to you,
We would like to inform you that we are not receiving your calls during Eid Al-Fitr holidays, and we will resume our service starting from the 27th of May.

With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.
As such, our call center is operating with extremely limited resources and we are unable to take incoming calls.

We apologize for any inconvenience this may cause.

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Center


The latest Coronavirus (COVID-19) updates (Service Centers)
With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.

As such, our customer service centers are operating with extremely limited resources and we are unable to serve you as usual.

We apologize for any inconvenience this may cause.

Contact Us