How the Galaxy Free Trial works
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Frequently Asked Questions (FAQ)
*A copy of your NRIC will be stored directly in the Samsung database and not visible to the Consultants or service personnel unless the device is not returned and a police report is required to be made.
|Common Damage Symptoms||Repair Fees (inclusive of GST)|
|Galaxy Z Flip 5G||LCD Cracked/Hinge Dented||$137|
|Back Glass Cracked||$23|
|Bent and/or Broken Device||$899|
|Loss/Theft of Device||$1,259|
|Galaxy Z Fold2 5G||LCD Cracked/Hinge Dented||$151|
|Back Glass Cracked||$24|
|Bent and/or Broken Device||$1,294|
|Loss/Theft of Device||$1,812|
Terms and Conditions
Please view full terms and conditions of the Galaxy Free Trial here.
- Unless otherwise stated, promotions are only valid for customers who purchase the Galaxy Z Fold2 5G during the applicable promotion period of 1 April 2021 to 7 May 2021 from Samsung Experience Stores during opening hours, subject to stock availability.
- Promotions are not valid with any other promotion, discount, rebate and/or offer.
- Gifts are while stocks last and Samsung reserves the right to replace any gift with another item. Gifts are not exchangeable for cash or other items, in full or in part. Redemption terms and conditions apply.
- Colour and model availability may vary by retailer. Check in-store for colour and model availability and other details.
- Promotions are available for end-consumers only; not valid for trade, corporate or bulk purchases.
- Products purchased under promotion are not eligible for exchange and/or refund, save in accordance with warranty terms. In the event of a refund, the retail price of the gift(s) shall be deducted from the final refund amount.
- Samsung reserves the right to amend these terms and conditions and/or amend or withdraw the promotions at any time without prior notice and without assigning any reason.
This offer is valid for customers who have participated in the Galaxy Free Trial between 1 April 2021 and 6 June 2021, and have purchased the Samsung Galaxy Z Fold2 5G and/or Galaxy Z Flip 5G from the Samsung Experience Store where their Galaxy Free Trial was conducted (“SES Store”). Subject to a minimum spend of $101, this Samsung Experience Store $100 Voucher may be utilised only at the SES Store on selected tablets, wearables and accessories within seven (7) calendar days, commencing from the date that the loaned device is returned. Please approach Samsung sales staff in-store to enquire on eligible tablets, wearables and accessories. Each voucher is only valid for a single use and cannot be used in conjunction with other promo codes, promotions, discounts and/or vouchers unless otherwise stated. Offer is only available to end-consumers and is not valid for trade, corporate or bulk purchases. Any voucher which is not redeemed or utilised within its expiry date will be forfeited. No extension of expiry date is allowed. Samsung reserves the right to amend these terms and conditions at any time without prior notice and without assigning any reason. Other terms and conditions may apply.
- Samsung Galaxy Z Fold and Z Flip series users are entitled to redeem only per month on Galaxy Z reZerve with no minimum spending required.
- Limited quantities available for redemption. The redemption will be on a first come-first served basis. While stocks last.
- For more details, please visit here.
- Other terms and conditions apply.
The Galaxy Z Fold2 5G, Galaxy Fold, Galaxy Z Flip 5G, Galaxy Z Flip purchased from the Samsung Online store or Samsung Experience Stores are entitled to the Galaxy Z Premier Service in accordance with the terms of the Galaxy Z Premier Service Customer Agreement. Galaxy Z Premier Service terms and conditions apply.
Trade-in value may vary depending on the device condition. Samsung reserves the right to amend the list of eligible devices and their trade-in values at any time without prior notice. Samsung Trade Up Programme is provided by a Samsung-approved independent third-party vendor. See www.samsung.com/sg/tradeup for more details. Samsung Trade Up terms and conditions apply.
Dependent on 5G network supported and may vary for countries. SIM card upgrade and/or software update may be required. Data subscription fees apply.
Images are for illustrative purposes only.