Valid from Mar 11. 2026 ~ Jul 22. 2026

00 : 00 : 00 : 00
Add to your calendar Register now

Complete your registration to receive exclusive limited time deals!

Frequently Asked Questions

  • When is the next Galaxy Unpacked and launch for the latest Galaxy phones and new Galaxy Watches?

    There are two key events for Samsung Galaxy's new releases: Unpacked and launch.

    • The livestream of the Samsung Galaxy Unpacked event will be on 22 Jul 2026, at 9pm. It's available for anyone to watch on Samsung.com, and you will get a first look at the next Galaxy devices and new Galaxy features.

    • The official release date of the new Samsung Galaxy models will be announced during the event.

  • When you register to be invited to Galaxy Unpacked for the newest Samsung Galaxy foldables and Galaxy Watches, you'll receive the following benefits:

    • If you register for the upcoming Galaxy Unpacked event, you'll receive an invitation to the livestream, as well as future events where you will be among the first to see new Samsung innovation.

    • Complete registration to unlock a $38 e-voucher and local attraction discounts, pre-order for a chance to win a 3D2N Trip.com getaway or a Music Studio 5.

    • The registration period starts on 8 Jul 2026, 7am and lasts until 22 Jul 2026, 8.59pm. Participation will not be possible after the Galaxy Unpacked event, so make sure to apply in time!

    *This Promotion is valid from 8 July 2026, 7:00 a.m. SGT to 22 July 2026, 8:59 p.m. SGT. Complete the registration form to unlock a $38 e-voucher and 8% off Trip.com voucher for local attractions, tours or hotels. Pre-order the next Galaxy Foldable after registering for a chance to win a 3D2N getaway from Trip.com or a Music Studio 5. While stocks last. T&Cs apply.

  • Whether or not you already have a Samsung Account, you are able to easily pre-register for the Galaxy Unpacked livestream on Samsung.com.

    • You can easily register from this page, just scroll up to submit your application with your email and name.

    • Detailed application steps:
    1. Access event page: Go to the new Galaxy Unpacked event page.
    2. Apply: Click the 'Submit Application' button on the event page.
    3. Enter info: Input your email and name.
    4. Take a survey: Answer a few simple questions.
    5. Complete application: E-vouchers are emailed within 48 hours after registration.

    *Offer details may vary by country.
    *Notifications will only be sent to users who have first agreed to the Samsung Privacy Policy.

  • The benefits when registering for Galaxy Unpacked and the benefits when pre-ordering your new Galaxy phone are different, but you can receive and use both!

    • Unpacked registration is open to everyone before product launch, offering benefits for future purchases to those who register. And if you also participate in surveys, you'll be entered into a drawing for the chance to win Galaxy products.

    • Samsung Galaxy pre-order means reserving and purchasing Galaxy devices, and customers get pre-order deals specific to the products they purchase.

    • When you register for Galaxy Unpacked and then participate in the pre-order period after the event, you can receive both benefits. Make sure you register before 22 Jul 2026, 9pm, so you can get the best deals!

    *Offer details may vary by country.
    *Notifications will only be sent to users who have first agreed to the Samsung Privacy Policy.

  • In the event that you don't immediately receive an email confirming your registration for Galaxy Unpacked for the newest Galaxy foldables and Galaxy Watches, there are steps you can take to check if your registration was completed successfully.

    • Please check the following:
    1. Check your email: Most notifications are sent first via email. Also check spam/promotions folders.
    2. Try to re-register: You can attempt registration again as it's no problem if you apply multiple times. If your number is already registered, a message will inform you accordingly.

    *Offer details may vary by country.
    *Notifications will only be sent to users who have first agreed to the Samsung Privacy Policy.

  • The newest Samsung Galaxy foldables and Galaxy Watches will be available for pre-order immediately after the Galaxy Unpacked event.

    • Samsung Galaxy pre-orders will begin on 22 July 2026, 9pm.

    • If you want to pre-order, follow these steps:
    1. Pre-order: For unlocked devices, order via Samsung.com; if using a carrier, proceed through the carrier's guide page.


    2. Apply for benefits: Select desired benefits on the Pre-order page.

    • To ensure a smooth pre-order and learn more about these new Galaxy devices, we recommend registering for Galaxy Unpacked.

    *Offer details may vary by country.
    *Notifications will only be sent to users who have first agreed to the Samsung Privacy Policy.

  • The Galaxy AI experience on the new One UI will give you the opportunity for more personalisation and more convenience on some of Galaxy's best AI phones.

    • Galaxy AI offers a curated AI experience, so in tune with your needs and priorities that it feels like a personalised AI assistant. It anticipates your actions and adapts to your routines, so you can amplify your productivity and streamline your days across the Samsung ecosystem.

    • The One UI update provides an intuitive and seamless environment to keep you immersed and focused. In addition to updates that make the most of the foldable form factors, One UI features an enhanced Galaxy AI that understands you and your habits for smoother, easier interactions.

    • Register for Galaxy Unpacked to be among the first to experience the new Galaxy AI.

  • The newest Samsung phones are the next generation of our unique and powerful Samsung Galaxy foldables, equipped with signature Samsung innovation that sets them apart. Levelled-up hardware, fresh form factors and optimised software make these some of our most exciting smartphones yet. More Samsung phone features will be revealed during Galaxy Unpacked!

    Make sure to register for Galaxy Unpacked so you don't miss out.

  • It's simple to switch to Samsung, even if you want to switch from iPhone to Samsung, with just a few steps.

    • First, check your Trade-In eligibility to see if your phone qualifies for a discount toward your new device, even if it's from another brand or has a cracked screen.

    • When you are ready to switch phones, use enhanced Smart Switch to transfer your data wirelessly. The next-gen Smart Switch on Samsung transfers more data types than before — including photos, videos, contacts, call history, home screen layout and eSIMs — without installing an app. Just scan the QR code that comes up during setup.

    • Finally, send in your old phone. If you signed up for the Samsung Trade-In program, simply return your previous device to Samsung and enjoy your new Galaxy.

    • If you want to see what it's like to use Galaxy devices before you switch, you can use Try Galaxy to get the experience on your current device.

    *Trade-in promotion details may vary by region/country/carrier.
    *Data transfer from iOS to Galaxy through the upgraded method is available when the Galaxy device runs Android™ 17 or later and One UI 9 or later, and the iOS device runs iOS 26.6 or later.
    *Availability of eSIM transfer may vary by carrier. A detailed list of available carriers can be found at https://samsung.com/esim-support

Terms and Conditions

1.         Organiser

This Lucky Draw is organised by Samsung Electronics Singapore Pte. Ltd. (“Samsung”), located at 30 Pasir Panjang Road, Mapletree Business City, #17-31/32, Singapore 117440.

2.         Eligibility

2.1        This Lucky Draw is open to Singapore residents aged eighteen (18) years and above as of 22 July 2026.

2.2        Employees of Samsung and Samsung’s marketing service providers involved in this Lucky Draw, their respective affiliates and immediate family members, are not eligible to participate in this Lucky Draw.

3.         Participation

3.1        To participate in this Lucky Draw, each participant (each, a “Participant”) must:

(i)            pre-order the next Samsung Galaxy foldable smartphone during the period from 22 July 2026, 9.00 p.m. (SGT), to 13 August 2026, 11:59 p.m. (SGT), via Samsung Online Store, Samsung Shop App, Samsung Experience Stores, or participating authorised retail channels (excluding third-party e-commerce platforms and marketplaces such as Shopee, Lazada, TikTok Shop, and any similar platforms (“Pre-Order”);

(ii)           use a pre-order e-voucher code during such Pre-Order; and

(iii)          submit his/her Pre-Order details via this Lucky Draw’s website (www.samsung.com/sg/luckydraw/) during the period from 11 August 2026, 12:00 a.m. (SGT), to 13 September 2026, 11:59 p.m. (SGT). Each submission hereunder constitutes one (1) entry into this Lucky Draw.

3.2        This Lucky Draw will be conducted on 21 September 2026, 3:00 p.m. (SGT), by Samsung.

3.3        The results of this Lucky Draw will be published on www.samsung.com/sg/luckydraw by 30 September 2026.

5.         Prizes

5.1        3D2N Travel Prizes

(i)            There will be a total of 48 winners (each, a “Winner”) of the 3D2N Travel Prizes for this Lucky Draw. The 3D2N Travel Prizes comprise six (6) destinations, with eight (8) Winners allocated to each destination.

(ii)           The aforementioned destinations forming part of the 3D2N Travel Prizes will be announced on Samsung’s official Instagram account (@samsungsg). Samsung reserves the right to determine the timing and manner of such announcements.

(iii)          Each Winner will receive: (i) one (1) digital flight booking voucher code (“Flight Voucher Code”); and (ii) one (1) digital hotel booking voucher code (“Hotel Voucher Code”, and together with the Flight Voucher Code, “Voucher Codes”, and each a “Voucher Code”), to be redeemed via Trip.com (website or app).

(iv)          Flight and hotel bookings must be made separately using the respective Voucher Codes and may only be redeemed via https://sg.trip.com/w/samsunggalaxy  

(v)           Each Voucher Code will be valid for twelve (12) months from the date of issuance.

(vi)          The 3D2N holiday package prize is based on an estimated average redemption value per destination, which may vary depending on travel period, availability and prevailing market prices. The package includes economy class return flight tickets and hotel accommodation, and the total prize value reflects an average cost assumption across the listed destinations.

(vii)         For further details regarding booking, redemption and other terms and conditions, refer to the Trip.com website or contact Trip.com customer support directly.

5.2        Music Studio 5 LS50H Prizes

(i)            There will be a total of 18 Winners of the Music Studio 5 LS50H Prizes of this Lucky Draw.

(ii)           Each Winner will receive one (1) Music Studio 5 LS50H Wi-Fi Bluetooth Wireless Speaker (2026), Black (Regular Retail Price: S$349).

(iii)          Samsung reserves the right to substitute any prize with another item of equivalent or higher value without prior notice.

5.3        Prizes of this Lucky Draw are not exchangeable, transferable, or redeemable for cash.

5.4        If a Winner does not respond within three (3) weeks from the date of notification, is unreachable, or is found to be otherwise ineligible, such Winner shall forfeit their prize. Samsung reserves the right to select an alternative winner.

6.         Disqualification

6.1        Samsung reserves the right to, in its sole and absolute discretion, disqualify any Participant suspected of fraud, tampering or non-compliance with these Terms and Conditions.

6.2        Incomplete, late or duplicate entries will not be considered.

7.         Personal Data

By participating in this Lucky Draw, each Participant consents to the collection, use, and disclosure of his/her personal data by Samsung for the purpose of administering this Lucky Draw. Refer to Samsung’s Privacy Policy at www.samsung.com/sg/info/privacy.html for more information.

8.         Liability

Samsung shall not be liable for any claims, losses, or damages arising out of or in connection with participation in this Lucky Draw (including the utilisation of the Prizes).

9.         Amendments

Samsung reserves the right to amend or withdraw this Lucky Draw and/or these Terms and Conditions without prior notice.

10.        Governing Law

These Terms and Conditions shall be governed by the laws of the Republic of Singapore.