SAMSUNG.COM RATE AND REVIEW COMPETITION TERMS & CONDITIONS
Please read these Competitions terms and conditions (“Terms and Conditions”) carefully. Participation in this Competition will constitute your agreement to comply with these Terms and Conditions. By entering this Competition, you agree to be bound by the Terms and Conditions. Please refer to this website for the current Terms and Conditions for this Competition: https://www.samsung.com/za/offer/
All participants during the term of this Competition agree to be bound by the following terms and conditions:
1. Competition:
1.1. The competition shall be known as Samsung.com rate and review (“Competition”).
1.2. The organizer of the Competition is Samsung Electronics South Africa (Proprietary) Limited, Registration number: 1994/003872/07 and/or its agencies ("Organizer").
1.3. For the purposes of this Competition:
1.3.1. “Participating Retailer” shall mean the Samsung.com Online Store and the Samsung Shop Application and shall exclude any physical Samsung branded stores, Samsung employee purchasing programs (“EPP”) or any affiliate stores or websites which sell Samsung products;
1.3.2. “Qualifying Product” means selected Samsung smartphones, tablets, wearables, TV’s, Soundbars and home appliances as identified in clause 4.1.3
1.4. Entry into this competition is limited to the participants as defined in these terms and conditions. Accordingly, any application for entry into the Competition, which is made by a third party on behalf of the participant, is strictly prohibited and will result in immediate disqualification from the participation in the Competition
2. Competition Period:
2.1. The Competition will run from 10 December 2025 [00:00] to 20 January 2026 [23:59] (“the Competition Period”).
2.2. The duration of the Competition may be amended, extended or curtailed at the discretion of the Organizer.
3. Who may enter:
3.1. All participants must be natural persons who are:
3.1.1 citizens or legal residents of the Republic of South Africa;
3.1.2 currently residing in the Republic of South Africa at the date of the commencement of the Competition Period and on the Draw Date;
3.1.3 at least 18 (eighteen) years old at the date of the commencement of the Competition Period; and
3.1.4 in possession of a valid Identity Document or residency permit as the case may be.
3.2. Participation in this Competition excludes the Organizer, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services in connection with the Competition and their spouses, life partners, parents, children, siblings, business partners or associates.
4. How to enter the Competition:
4.1. In order to gain entry into the Competition, the participant must:
4.1.1 be a participant in terms of clause 3.1 above; and
4.1.2 have purchased a Qualifying Product during the Competition Period from the Participating retailer;
4.1.3 The Samsung smartphones, tablets, wearables, televisions, soundbars, and home appliances listed in the table below shall constitute the Qualifying Products.
Samsung Smartphones, Tablets and wearables: https://www.samsung.com/za/offer/mobile/review/ |
| Galaxy Z Fold7 |
| Galaxy Z Flip 7 |
| Galaxy Z Flip7 FE |
| Galaxy S25 |
| Galaxy S25 FE |
| Galaxy S24 FE |
| A Series |
| Tab S10 |
| Tab S10 FE |
| Tab S10 Lite |
| Galaxy Tab S11 Ultra |
| Galaxy Tab S11 |
| Galaxy Watch Ultra (2025) |
| Galaxy Watch8 |
| Galaxy Ring |
Televisions and Soundbars https://www.samsung.com/za/review-tv-soundbar/ |
| 55” Q8F 4K QLED Samsung Vision AI TV 2025 (QA55Q8FAAKXXA) |
| QLED Q7F 4K Vision AI Smart TV 2025 (QA85Q7FAAKXXA; QA75Q7FAAKXXA; QA65Q7FAAKXXA) |
| Neo QLED QN1EF 4K Vision AI Smart TV 2025 (QA85QN1EFAKXXA; QA75QN1EFAKXXA) |
| 65” QEF1 4K QLED Samsung Vision AI TV 2025 (QA65QEF1AKXXA) |
| 48” S90F 4K OLED Samsung Vision AI TV 2025 (QA48S90FAEXXA) |
| Crystal UHD U8000F 4K Smart TV 2025 (UA75U8000FKXXA; UA50U8000FKXXA) |
| Q-series Soundbar HW-Q990F 11.1.4 ch Subwoofer & Rear Speaker 2025 (HW-Q990F_XA) |
| Q-series Soundbar HW-Q930F 9.1.4 ch Subwoofer & Rear Speaker 2025 (HW-Q930F/XA) |
| Q-series Soundbar HW-Q800F 5.1.2 ch Subwoofer 2025 (HW-Q800F/XA) |
| Q-series Soundbar HW-Q600F 3.1.2 ch Subwoofer 2025 (HW-Q600F/XA) |
| B-series Soundbar HW-B750F 5.1 ch Subwoofer 2025 (HW-B750F/XA) |
Home Appliances: Fridges https://www.samsung.com/za/home-appliances/review/ |
| French Door Fridge with Drawer and Twin Cooling System, Black,470l (RF49A5202B1/FA) |
| Bespoke French Door Fridge with See-thru door, White,704L (RF71DB975012/FA) |
| Side by side Fridge, with All around cooling, Gentle Black Matt, 564 L (RS57DG4000B4/FA) |
| Side by side fridge, Non-Plumbed Water Dispenser, Gentle black Matt, 560 L (RS57DG4100B4/FA) |
| Bespoke AI Side by Side with SmartThings (WIFI), Non-plumbed, Black, 617L (RS70F65K2F/FA) |
| Bespoke AI Side by Side with SmartThings (WIFI), Non-plumbed, Silver, 617L (RS70F65K2T/FA) |
| Bespoke AI Side by Side, Food Showcase Door, Plumbed, Black, 609L (RS80F64G2F/FA) |
| Bespoke AI Side by Side, 21.5” Family Hub screen, Plumbed, Black, 594L (RS90F64A2F/FA) |
| Bespoke AI Side by Side, 9” AI Home screen, Plumbed, Black, 594L (RS90F64D2F/FA) |
| Bottom Freezer With Water Dispenser and Cool Pack, Metal Graphite, 303 (RB30J3611SA/FA) |
| Bottom Freezer with Water Dispenser and All Round Cooling, Black, 459L (RB50DG632EB1/FA) |
| Bottom Freezer with Water Dispenser and Cool Pack, Inox Stainless, 321L (RB33J3611S9/FA) |
Home Appliances: Laundry https://www.samsung.com/za/home-appliances/review/ |
| WW3000TM with Quick Wash, Drum Clean, Delay End (WW80T3040BS/FA) |
| 9kg Front Loader, with Digital Inverter Motor (WW90T3040BS/FA) |
| 9KG Front Loader, with Ecobubble, Steam and SmartThings (WW90DG5U34AB/FA) |
| AI 9KG Front Loader, with AI Ecobubble (WW90DG6U94LB/FA) |
| AI 11KG Front Loader, with Eco bubble™ (WW11CGP44DSB/FA) |
| 11KG Front Loader, with Eco bubble™, Steam and SmartThings™ (WW11CGC04DAB/FA) |
| Bespoke AI 12KG Front Loader, with Eco bubble™ (WW12BB944DGB/FA) |
| Bespoke AI 20KG Front Loader, with All in One Control (WF90F20ADS/FA) |
4.1.4 After purchase of a Qualifying Product, the participant must review the Qualifying Product on Samsung.com Online Store and/or Samsung Shop App during the Competition Period in the review section on the following promotion landing pages: https://www.samsung.com/za/offer/mobile/review/; https://www.samsung.com/za/review-tv-soundbar/; https://www.samsung.com/za/home-appliances/review/
4.1.5 All reviews must be in English and must pass Samsung’s review process which requires that a participant’s review not contain any foul language, obscenities, defamation, hate speech or any otherwise inappropriate content, including but not limited to service complaints or general queries not relating to the product’s quality or functionality, competitor comparisons (such as pricing and availability), or links to external sites.
4.1.6 Participants must submit an original review that is not a duplicate of any review of the same product, whether written by themselves or by another individual.
4.1.7 Reviews may not infringe the intellectual property or other rights of Samsung, its associated companies or any third party.
4.1.8 Should the Participant at any stage act in contravention of clause 4.1.5 – 4.1.7 above, Samsung shall in its sole discretion remove the participant’s review from Samsung.com Online Store and/or Samsung Shop App and withdraw the participant’s entry from the competition. Samsung reserves the right to remove reviews which Samsung deems to be in contravention of these terms and conditions and to revise its review process without notice.
4.1.9 Reviews submitted will be subject to a vetting process and may take up to 48 hours to be published. Owing to the technical operation of Samsung Online Store and Samsung Shop App, Samsung does not guarantee that any review will be published prior to the closing date of the Competition Period.
4.1.10 Entries not received and vetted by 20 January 2026 at 23h59 shall be deemed invalid, and the participant will be excluded from the Competition.
4.2 The Competition is only available at the Participating Retailer during the Competition Period and is subject to the Qualifying Products being available at the Participating Retailer.
4.3 Entry to this Competition does not make any participant a winner.
4.4 The Organizer accepts no responsibility for entries lost, misdirected, illegible, late, mutilated or altered. Entries that do not comply with these Terms and Conditions will be disqualified, subject to clause 4.5 below.
4.5 Errors and omission may be accepted at the Organizer's discretion. Failure by the Organizer to enforce any of its rights at any stage does not constitute a waiver of those rights.
4.6 It is the participant’s responsibility to ensure that any information, which you provide to the Organizer, is accurate, complete and up to date.
5. Can I enter more than once:
5.1 Entry will be limited to 1 (one) entry per participant irrespective of the number of products reviewed.
5.2 Should there be any dispute in this regard, the Organizer shall be sole adjudicator of the dispute and the Organizer’s decision shall be final.
6. Prize:
6.1 The Competition will include an opportunity for all participants who have successfully entered the Competition to be entered into a lucky draw for a chance of winning one of five Samsung Online Store Vouchers valued at R2 000 (two thousand rand) each. (“Prize”).
6.2 The Prize will be subject to the terms and conditions applicable to Samsung promotion codes and/or vouchers which can be found here: https://www.samsung.com/za/offer/general-competition-terms/
6.3 The Prize is not transferable. No substitution, cash redemption, or assignment of the Prize are permitted.
6.4 The Prize may differ from that shown on the Competition material with regard to colour and specs.
6.5 Any and all tax implications and liabilities as a result of winning the Prize will be solely borne by the winner.
7. Draw:
7.1 The lucky draw to determine the 5 (five) winners, will be held by the Organiser on the 27 January 2026. (“Draw Date”).
7.2 If for any unforeseen reason the draw cannot take place, then the Organizer will endeavour to conduct the draw within a reasonable period thereafter and shall provide details of the new draw date on its website.
7.3 The draw will be supervised by an independent auditor or a registered accountant, an attorney or an advocate and the winner(s) will be selected at random and in the presence of one of the aforesaid persons.
7.4 Samsung reserves the right to request any participant who has been selected as a winner, to provide satisfactory proof of ownership of the product reviewed by the participant.
7.5 The draw results to determine the winners are final and no correspondence will be entered into.
8. Limitation of Liability:
8.1. To the extent permitted by Consumer Protection Act No 68 of 2008 and any other applicable law:
8.1.1. The participant hereby indemnifies the Organizer against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participants’ entrance to the Competition.
8.1.2. The Organizer excludes all warranties (express or implied), representations and liabilities regarding this Competition (other than for death or personal injury caused by its negligence and/or fraud).
9. General:
9.1. The Organizer reserves the right, at any time, to verify the validity of entries and participants (including but not limited to a participant’s identity, age and place of residence) and to disqualify any participants that are not in accordance with these terms and conditions or who tampers with the entry process.
9.2. The winners will be called on the winner’s mobile number supplied by the winner when entering the Competition. The Organizer shall attempt to contact the winner for a period of 10 (ten) working days after his or her name is drawn as a winner, were after the winner will forfeit the prize as set out in clause 9.3 below.
9.3. In the event that the winner is unreachable as set out in clause 9.2 above, ineligible, or fails to claim or accept delivery of the Prize, the Prize shall be forfeited to another winner based on the Terms and Conditions. Samsung shall in its own discretion determine the time period for a Prize to be claimed or for deliver to be accepted.
9.4. In accordance with the confidentiality policies and practices of the Organizer, none of the entry details of any participant in this Competition will be disclosed or used by the Organizer for any purposes other than for entry into the Competition and in accordance with clause 9.6 below.
9.5. Participants acknowledge and accept that the Organizer shall utilise a third party (the “Organizer’s authorized agent/s”) to contact the participant, in the event that the participant is a winner, and to arrange delivery of the Prize. In order to affect the contacting and delivery process, the Organizer’s shall provide the participant’s information to such third party.
9.6. Details of participants will not be used by the Organizer for Samsung related communication should the participants opt-out to receive further communication from the Organizer.
9.7. Information regarding the Competition that is published on authorized advertising material will also form part of the terms and conditions of the Competition.
9.8. The Organizer’s may in their sole discretion amend these terms and conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the date of publication of the revised terms and conditions on the Organizer’s website https://www.samsung.com/za/offer. The onus rests on the participant to constantly check the website for updates to the terms and conditions.
9.9. If this Competition is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organizer, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organizer reserve the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) to modify, suspend, terminate or cancel the Competition as appropriate, subject to the approval of relevant regulatory authorities (if required).
9.10. Save as permitted by Law, the Organizer reserves the right to cancel, suspend or terminate this Competition, without notice at any time, and such cancellation, termination or termination shall be deemed to have taken effect from the date of publication on the Organizer’s website https://www.samsung.com/za/offer .No liability shall lie against the Organizer in favor of any participant, winner(s) and/ or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Organizer and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against the Organizer.
9.11. This Competition is governed by these terms and conditions, as well as those of the relevant authorized participating stores, associated with this Competition.
9.12. Any dispute or claim arising out of or in connection with the Competition shall be governed by and construed in accordance with the laws of South Africa.
9.13. The Organizer reserve the right to withhold the Prize until it is entirely satisfied that the claimant of the Prize is the bona fide winner, and reserves the right to call for such proof as it may deem necessary.
9.14. The Organizer accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its reasonable control for late or delayed delivery of the Prize owing to, but not limited to, stock unavailability, strike, lock out, destruction of Prize on route to winner by any means, any civil commotion or disorder, riot, threat of war, any action taken by governmental authority or public authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.
9.15. If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:
9.15.1. It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;
9.15.2. It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.
10. Consumer Protection Act:
10.1. To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 (the "Consumer Protection Act"), no provision of the Terms and Conditions are intended to contravene the applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer Protection Act are complied with.
