Samsung Care+,
A worry-free total care service

Plan for the unplanned with extended coverage

Young woman holding a smartphone in front of her chest with both hands is shown smiling with her eyes closed. Beside the woman a smartphone screen shows the Samsung Care+ logo. Below the logo text reads: 50% savings on out-of-warranty repairs, Guarantee additional $100 overtrade, and Service support at your doorstep. Young woman holding a smartphone in front of her chest with both hands is shown smiling with her eyes closed. Beside the woman a smartphone screen shows the Samsung Care+ logo. Below the logo text reads: 50% savings on out-of-warranty repairs, Guarantee additional $100 overtrade, and Service support at your doorstep.

Accidents happen but Samsung Care+ has you covered

Enjoy peace of mind with Samsung Care+, a wide-ranging mobile care plan for your new Galaxy device. You’ll stay worry-free beyond the standard warranty, with complete protection for all accidental breakage and breakdown for up to 3 years. Whatever happens, our Galaxy experts will work to help get you back on track.

A closeup view shows a person's feet standing precariously on a wobbly kitchen stool. The stool is tilting to the right, with only one of its three legs on the floor, and the person's smartphone is falling to the ground in mid-air. A closeup view shows a person's feet standing precariously on a wobbly kitchen stool. The stool is tilting to the right, with only one of its three legs on the floor, and the person's smartphone is falling to the ground in mid-air.

Here's what's covered

Smartphone is shown with its bottom left corner making contact with the ground. Screen is shown cracked and broken. After, the same smartphone is shown without a cracked and broken screen. Genuine parts, authorized SVC repairs, device repair, water damage and extensive cost savings icons encircle the smartphone. Smartphone is shown with its bottom left corner making contact with the ground. Screen is shown cracked and broken. After, the same smartphone is shown without a cracked and broken screen. Genuine parts, authorized SVC repairs, device repair, water damage and extensive cost savings icons encircle the smartphone.

How much does it cost?

Device Samsung Care+ Standard Samsung Care+
Z Premier
12 Months 24 Months 24 Months 36 Months
1x Screen
Repair
2x Screen
Repairs
2x Accidental Damage
Repairs
2x Accidental Damage
Repairs
Once Off Per Month Once Off Per Month Once Off Per Month Once Off Per Month
Z Fold4 | Z Flip4 Free - - R2499
R1999
R169 R3499
R2999
R199
Z Fold3, Flip3, Z Fold2, Z Flip R1999 R129 - - R2499 R169 R3499 R169
S22 Ultra, S21 Ultra, S20 Ultra, Note20 Ultra R1299 R109 R1699 R129 R2299 R149 R2999 R179
Galaxy S22+, S22, S21+, S21, S21 FE, S20+, S20, S20 FE, S10+, S10, S10e, Note 20, Note 10+, Note 10, Note 9, Note 8, S9+, S9, S8+, S8 R999 R85 R1499 R99 R1999 R129 R2499 R159
Galaxy Note 10 Lite, A80, A73, A72, A71, A70, A53, A52, A51, A50, A52s R699 R59 R999 R75 R1499 R99 R1999 R129
Galaxy A33, A31, A30s, A30, A32 5G, A32, A21s, A20, A12, A11, A10s, A10, A02s, A02, A01, A3 Core, A2 Core, J4 Core R499 R45 R749 R59 R999 R75 - -
Galaxy Tab S8 Ultra, S8+, S8, S7+, S7, S7 FE, S5e R699 R69 R999 R89 R1999 R109 R2499 R129
Galaxy Tab S6 Lite, A8, A7, A7 Lite, Tab Active 3 R499 R49 R699 R69 R999 R89 R1499 R109
  • 1. Samsung Care+ can only be purchased within 30 days from device purchase date.
  • 2. Samsung Care+ prices are subject to change without notice.
  • 3. Once off payments can be made via straight or budget.
  • 4. Repair fee is payable per incident.

Repair fee for per incident

Model Repair Fee
Galaxy Z Fold4, Z Flip4, Z Fold3, Z Flip3, Z Fold2, Z Flip R999
Galaxy S21 Ultra, S21+, S21, S21 FE, S20 Ultra, S20+, S20, S20 FE, S10+, S10, S10e, Note 20, Note 10+, Note 10, Note 9, Note 8, S9+, S9, S8+, S8, S22, S22+ and S22 Ultra R999
Galaxy Note 10 Lite, A80, A73, A72, A71, A70, A53, A52, A52s, A51, A50 R749
Galaxy A33, A32, A32 5G, A31, A30s, A30, A21s, A20, A12, A11, A10s, A10, A02s, A02, A01, J4 Core, A2 Core, A3 Core R499
Galaxy Tab S8 Ultra, S8+, S8, S7+, S7, S7 FE, S5e R999
Galaxy Tab S6 Lite, A8, A7, A7 Lite, Tab Active 3 R749

Terms and Conditions

  • Please refer to approximate service fees at https://www.samsung.com/za/support
  • * Samsung Care+ prices are subject to change without notice.
  • ** Samsung Care+ coverage may vary by country, model and deductibles may apply.

How is it better than the standard device warranty?

  • Samsung Care+ includes:

    Cover Samsung Care+ Standard Samsung Care+ Premium
    Screen*
    Back Glass
    Battery**
    Mainboard
    Liquid Damage
    External Casing
    Period 12 Months 24 Months 24 Months 36 Months
    Number of Incidents 1 2 2 2

    1. * Z Series Devices – Inner and/ Or Outer screen protection included

    2. ** Battery will only be replaced with a valid screen repair
  • ∙ Loss of the device
    ∙ Intentional damage
    ∙ Cosmetic damage
    ∙ Theft of any kind
    ∙ Lack of reasonable care
    ∙ Damages resulting from normal wear and tear
  • ∙ Phone malfunctions
    ∙ Remote diagnostics and setup
    ∙ Walk-in at 100 national locations
    ∙ 1-Year battery warranty
    ∙ Phone health check and customer support

How and where to buy

Getting covered is easy. You can buy Samsung Care+ with your new Galaxy device or within
30 days of your device activation. Just choose one of the online or offline options below.

An icon for Step 1 of the Samsung.com purchase process: a shopping bag with the heart-shaped Samsung Care+ logo on it.

1. Register online

Click the BUY NOW button and register within 30 days of purchasing your new Samsung Galaxy device.

An icon for Step 2 of the Samsung.com purchase process: a hand holding a credit card.

2. Complete your purchase

Complete the online form and payment section by either completing the debit order or once off payment section. Once off payments can be processed as straight or budget.

An icon for Step 3 of the Samsung.com purchase process: a shiny new smartphone with the heart-shaped Samsung Care+ logo on the screen.

3. Relax. You're covered

Once Care+ is activated, you can enjoy your new Galaxy device to the fullest. Plus, check your coverage status anytime on the Samsung Members app.

How to claim your benefits
with Samsung Care+

A Samsung professional will help you find out your device status and purchase Samsung Care+ at your nearest Samsung Customer Service.

Contact us here.

If you have an existing Samsung Care+ service plan,
please contact IUA on
admin@iua.co.za or
0860 100 111

For any other info or support regarding Samsung Care+,
please contact us on
careplusza@samsung.com or
0860 726 7864

It’s easy to find your IMEI number

To make a claim or check your coverage, you'll need your 15-digit IMEI number ready. Here’s how to find it:

Start here.
Discover the right Galaxy for you

* Device and screen images simulated for illustrative purposes.

More information

Frequently Asked Questions