Your Samsung Account is just a sign-up away.
Your Samsung Account is just a sign-up away.

Your Samsung Account
is just a sign-up away.

A Samsung Account is your gateway to all things Samsung.

Your Samsung Account gets you:

One key
One key

A single ID to
access and support
all your products

Stay up-to-date
Stay up-to-date

Get updates on Samsung products, services and offers from shop.samsung.com

Customer service benefits
Customer service
benefits

Get support, appointment booking and repair tracking

Samsung services
Samsung services

Access SmartThings, Samsung Members, Samsung Pay and Samsung Health

Samsung Account Benefits
Samsung Account Benefits

All the help you need, at your convenience

Get access to some of our popular services with your Samsung Account.

Support Request
Support Request

Do you have a question for us regarding your product? Reach out to us and we
will contact you.

Book an appointment
Book an appointment

Skip the queue and book an appointment with us before heading down to our Customer Service Centre.

Mobile Phones & Tablets only

Samsung Account Benefits
Track my Repair

Find out the status of your repair or
question.

Expand your Samsung Experience

Work. Play. Or both.

Get the best out of your phone with our dedicated apps and services – designed for you.

Support Request

More smart devices, one smart app.

Connect, automate, and manage all your compatible appliances with Smart Things.

Learn more
Book an appointment

Samsung Pay

More points with every qualifying purchase made with the Samsung Pay app.

Learn more
Samsung Account Benefits

Browse, shop and get rewards.

Access exclusive perks for the things you love and places you go with Samsung Members.

Learn more
Samsung Health

Stay healthy and reap rewards

Track your activity, nutrition and earn points with Samsung Health.

Learn more