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SUPPORT NEWS
We're rewarding you for a greener future
The Samsung Recycling Program is part of the environmental and social governance. We'll reward you for a greener future.
Through this program, you can recycle your old phones at Samsung Service Centers across the UAE. Not only does your old phone get a new life, you will get a voucher up to AED 300 towards a new device from Samsung online store.
Everyone wins. Especially the environment.
How to
Find additional info
Warranty Information
![Warranty Information]()
![Warranty Information]()
Learn the local warranty policy of Samsung products in the Gulf region
Samsung Members Community
![Samsung Members Community]()
![Samsung Members Community]()
Share tips, reviews, and your own brilliant solutions with other Galaxy users in the Community.
Recommended Maximum Repair Price for Screen
![Recommended Maximum Repair Price for Screen]()
![Recommended Maximum Repair Price for Screen]()
Check out the updated maximum price of screens for selected Galaxy devices and Samsung TVs.
Mobile Warranty Checker
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Get information warranty of your Samsung phone, tablet, or wearable based on EULA activation.
Data Transfer Guide
![Data Transfer Guide]()
![Data Transfer Guide]()
Gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.
Smart View
![Smart View]()
![Smart View]()
Discover a smarter viewing experience with the app that lets you seamlessly share content from your mobile and PC to your Samsung Smart TV.
Galaxy Battery
![Galaxy Battery]()
![Galaxy Battery]()
Check out how you can take better care of your battery through proper use and charge.
B2B Service FAQs
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Get Self help guides on how to use the Samsung B2B products and services.
Get Remote Support
![Get Remote Support]()
![Get Remote Support]()
Enable a Samsung expert to remotely connect to your device via a tech support app to troubleshoot, offer guidance, solve issues and optimise performance.
Samsung Flow
![Samsung Flow]()
![Samsung Flow]()
Experience seamless connection between your Galaxy Tab Pro S (PC) and Galaxy Smartphone.
Interactive Guides
![Interactive Guides]()
![Interactive Guides]()
Check out the simulators for mobile phones, TV, IT products, and Home Appliances of Samsung. Learn how to use the product interactively.
Your Service
![Your Service]()
![Your Service]()
Log in with Samsung Account and register your product and avail different services to get the best online support for your Samsung product.
Keep your Samsung Account secure
![Keep your Samsung Account secure]()
![Keep your Samsung Account secure]()
Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
Maintenance mode
![Maintenance mode]()
![Maintenance mode]()
How to use Galaxy Maintenance mode to secure your device when a repair is in progress