Galaxy Ring
Inner part of the Galaxy Ring is in close-up. The ring moves to reveal the three sensors glowing. The ring continues to move and twist and shows the whole ring. Scene changes and the three Galaxy Ring appear one by one to form a line. The text Galaxy Ring and Galaxy AI is here can be seen.
Welcome to the new era
of AI-powered health
Wrap health tracking around your finger.
A lightweight titanium frame and sleek, concave design that's so comfortable, you'll forget it's there. Titanium strong and water resistant for all-day wear, with a battery that lasts up to 7 days. 3 built-in sensors monitor your health around the clock. Galaxy AI analyzes that data to provide you with personalized health and sleep tips for better days and better nights.
Meet an all new Samsung Galaxy ,
Sleek,
concave design
Stay ahead of the trends with an all new Galaxy that proves high-tech devices don't have to be bulky. The concave design adds an elegant touch to the timeless aesthetic of Galaxy Ring. And its durable titanium frame keeps Galaxy Ring look beautiful throughout all your day's activities. , ,
A Galaxy Ring appears and is in the background. Three rings appear in the front. The top one on the right shows the side of the ring. The middle one is tilted to show the inner part of the ring. The last one on the left is slightly tilted than the middle one.
Three-sensor technology
on your finger
One Ring, three-sensor technology. Galaxy Ring is 7mm wide, 2.6mm thick and weighs 2.3g — light and comfortable but fully equipped to track your days and nights. , ,
A Galaxy Ring appears, facing the front. It twists and turns to reveal the three sensors.
-
Accelerometer
Track the movements and activity of your body without pressing a button.
-
Optical Bio-signal Sensor
Monitor your heart rate and stay informed of your heart condition.
-
Skin Temperature Sensor
Get regular readings on how your skin temperature changes while you sleep.
-
Optical Bio-signal Sensor
Monitor your heart rate and stay informed of your heart condition.
-
Accelerometer
Track the movements and activity of your body without pressing a button.
-
Skin Temperature Sensor
Get regular readings on how your skin temperature changes while you sleep.
Battery that lasts up to 7 days
Put on your Galaxy Ring to go to work, to the gym, to bed and repeat all over again without having to charge the battery. Galaxy Ring works day and night with a battery that lasts up to 7 days on a single charge. , ,
Three circles can be seen. The one in the middle is placed inside a Galaxy Ring. Each circle shows different hands wearing the ring in different situations. The scenes change as the text below the Galaxy Ring changes from Up to 1 Days to Up to 7 Days. A fully charged battery icon is next to the text to indicate the battery can last up to 7 days.
AI-powered
health tracker
on your finger
The more you wear your Galaxy Ring, the smarter it gets. Slip Galaxy Ring on your finger and let it track your health all day. Then, check the Samsung Health app to see the comprehensive health report Galaxy AI put together. , , , ,
Galaxy AIis here
A Galaxy Ring twists and arranges itself into a slightly tilted side-view position. Smartphones also appear, with GUI of different Samsung Health features onscreen.
Crystal-clear, functional
Charging Case
Even while charging in its crystal-clear Charging Case, the Galaxy Ring is a sight to behold. The delicate glow of the light around the Multi-purpose button indicates the battery charging level. The Charging Case can be charged wirelessly too, so simply place your Galaxy Ring securely in its case when you're on the go, and place it on a wireless charging pad for easy charging. , ,
The lid of Galaxy Ring Charging Case opens. A Galaxy Ring is in its place, around the Multi-purpose button. The circular indicator light comes on as the lid opens and then turns off.
Colors that match
any style
From the weight room to the ballroom, sport the Galaxy Ring for any occasion. Whether it's the subtle sophistication of the matted Titanium Black and Titanium Silver, or the brilliant glow of the Titanium Gold, Galaxy Ring blends seamlessly with your look. Explore the three unique colors of the Galaxy Ring in detail.
10 ATM water-resistant rating
Keep your Galaxy Ring on when you're washing your hands, jumping into the shower or taking a dip in the ocean. Galaxy Ring has a water-resistant rating of 10 ATM — which means it will continue to track your health even when you're drenched.
A hand wearing a Galaxy Ring can be seen. A stream of water falls onto the hand to illustrate the water-resistance of the ring.
AI-powered
health insights on Samsung Health
Start your wellness journey on the right foot with Galaxy AI-powered insights on the Samsung Health app. Galaxy AI analyzes your health data to give personalized tips that you can incorporate into your daily routine. It also sends you alerts when you haven't moved in a while or if your heart rate seems unstable. , ,
At the top, the Samsung Health app icon and the text Samsung Health can be seen. A Galaxy Ring can be seen with a dotted Samsung Health icon in the middle, like it is going through the ring. The ring turns and the icon changes to a dotted heart icon to indicate the heart monitoring feature of Samsung Health. Above the ring, the Samsung Health app icon and the text Samsung Health changes to the text Galaxy AI is here.
Monitor your daily condition
with Energy Score
Knowing your condition is the key to unlocking a brighter day. Energy Score is a comprehensive result of analysis on your sleep patterns, activities and HR activity to inform you of your condition with an easy-to-understand score. Plan ahead and move smarter with Galaxy AI. ,
At the top, the sensors of Galaxy Ring light up and then the ring moves along to illustrate the Energy Score going up each day. Energy Score 92 can be seen with the text Excellent below.
Stay motivated with Wellness Tips
Get personalized insights through Wellness Tips. Identify health patterns and receive useful advice for your wellness journey.
The text What do you want to focus on, Sam? can be seen. Below are four icons: Overall Health, Sleep, Exercise and Healthy Weight. The Sleep icon is highlighted to indicate it was selected. The Wellness Tips feature appears and the text You practiced better sleep habits last week than the week before, averaging a 85% sleep habit achievement rate. Continue with your sleep coaching to make healthy sleep habits a part of your routine. can be seen. Below is the related bar chart. On the left is Week 2 with the text 52%. On the right is Last week with the text 85%.
Rise and shine with better sleep insights
Sleep through the night with your Galaxy Ring on. Together, Galaxy Ring and Samsung Health monitor your overall sleep including sleep stage, sleep pattern, nighttime movement, nightly skin temperature, HR and HRV during sleep. Get Sleep Coaching based on the data to improve your sleep habits. ,
Easily track your cycles
with skin temperature
Manage your cycles easier and plan ahead with Galaxy Ring. The Skin Temperature Sensor detects changes in your skin temperature while you sleep. Your temperature data is used by
adapted fertility algorithm to forecast your next period and the start of your next menstrual cycle within Cycle Tracking. ,
Galaxy Ring
auto-tracks your
walks and runs
Simply place it on your finger and Galaxy Ring will take care of the rest. Galaxy Ring auto-tracks your walks and runs without having to press any start buttons. Check calories burned and other stats on the Samsung Health app to keep track of your progress. ,
GUI of inactive alert and auto-tracking running and walking can be seen.
Enjoy the seamless experience across Android smartphones
Start your Galaxy Wearable experience on your Android smartphone. Pair your Galaxy Watch, Buds or Ring easily with the Android phone you already have. Just download the Galaxy Wearable and Samsung Health apps on Google Play, and you're good to go. You can even try out different watch faces on the Galaxy Wearable app—mix and match various features to your liking. , , , , , , , , , , ,
Get started with your Samsung account
To start using Galaxy Ring, a Samsung account must be registered on your Samsung Galaxy smartphone. Your health data on your Galaxy Ring will be safely transferred and stored in the Samsung Cloud connected to your account, so you can fully access and manage your data. , ,
Find the one
Find the right fit with the Galaxy Ring Sizing Kit. Galaxy Ring sizes may be different from regular ring sizes, so get the Sizing Kit upon purchase to find the ideal fit for your finger. Choose from a selection of 11 sample rings and have it on for more than a full day to ensure that your finger feels comfortable. Once you've made your decision, complete your order on the My order page. , , , ,
- Availability of Galaxy Ring sizes and colors may vary by country/region.
- For Samsung Health AI features, the health data tracked from Samsung Galaxy Ring must be synchronized with the Samsung Health app. Needs at least the previous day’s activity and sleep data, and heart rate data during sleep. Not intended for use in detection, diagnosis, treatment of any medical condition.
- Titanium is only applied on the device frame.
- Samsung Health tracking features are intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment, monitoring or management of any medical condition or disease. Any health-related information accessed through the device and Samsung Health app should not be treated as medical advice. Users should seek any medical advice from a physician.
- Image simulated for illustrative purposes.
- Weight of Galaxy Ring varies by size. 2.3g is the weight of the size 5 Galaxy Ring. Size 6 Galaxy Ring 2.4g, size 7 Galaxy Ring 2.4g, size 8 Galaxy Ring 2.6g, size 9 Galaxy Ring 2.7g, size 10 Galaxy Ring 2.8g, size 11 Galaxy Ring 2.8, size 12 Galaxy Ring 3.0g, size 13 Galaxy Ring 3.0g, size 14 Galaxy Ring 3.2g, size 15 Galaxy Ring 3.3g.
- Galaxy Ring must be paired with a smartphone with Android 11.0 or above and minimum 1.5GB Memory. Galaxy Wearable app, Samsung Health app (v6.27 or above) and Samsung account login are required. Service availability may vary by country or region.
- Battery life based on testing conducted with the size 12,13 Galaxy Ring. Battery life of the size 12,13 Galaxy Ring lasts up to 7 days on a single charge. Battery life varies by ring size.
- Battery life is based on results from internal lab tests for typical usage pattern scenarios conducted by Samsung. Tested with results from a pre-release version of the device using under scenario of Sleep Tracking for 6 hours, Work Auto Detection for 1 hour and 30 minutes and with several specific events (20 times of reconnection after disconnection, 3 times of Samsung Health app setting change, 0.5 times of Find My Ring execution, 3 minutes of gesture execution) assuming 24 hours of use per day. Actual battery life may vary depending on different usage patterns, device model, or the battery manufacturer.
- Actual battery life varies depending on usage patterns and other factors. Rated capacity is 17mAh for sizes 5,6,7 (battery life up to 6 days on a single charge), 18.5mAh for sizes 8,9,10,11 (battery life up to 6 days on a single charge), and 22.5mAh for sizes 12,13 (battery life up to 7 days on a single charge). Testing conducted by Samsung using Fast Charging USB C Cable and Samsung 25W USB C Power Adapter. Charge time varies with settings, usage pattern and environmental factors; actual results may vary.
- Energy Score is intended for general wellness and fitness purposes only. Energy Score is only supported in Galaxy Ring or Galaxy Watch4 series and later released Samsung Galaxy Watch models, including the newly released Galaxy Watch Ultra and Galaxy Watch7. To check the Galaxy AI-powered Energy Score, the health data tracked from Samsung Galaxy Watch or Galaxy Ring must be synchronized with the Samsung Health app. Needs at least the previous day’s activity and sleep data, and heart rate data during sleep.
- Sleep tracking features are intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment of any medical condition or sleep disorder. The measurements are for your personal reference only. Please consult a medical professional for advice.
- Sleep Coaching requires sleep data of at least 7 days, including 2 days off.
- Galaxy Ring includes 1 Charging Case and 1 USB cable.
- Size of Charging Case varies depending on Galaxy Ring size.
- Wireless charger sold separately.
- Galaxy Ring has a water resistance rating of 100 meters according to the ISO22810 standard. The test was conducted in 5% salt water and 4ppm chlorine water. Galaxy Ring is also water resistant with an IP68 rating based on the lab test conditions for submersion in up to 1.5 meter of freshwater for up to 30 minutes. It is not suitable for high-pressure water activities and diving. It may be used for shallow-water activities like swimming in a pool or ocean. Water resistance is not a permanent condition and can diminish over time. If it's been exposed to sea water, rinse it in fresh water and dry after use. Refer to the user manual for further information, including care/use instructions.
- Wellness Tips available on Android phones (Android 11 or above) and requires Samsung Health app (v6.27 or above). Samsung account login is required. Service availability may vary by country or region. Not intended for use in detection, diagnosis, treatment of any medical condition. The result is for your personal reference only. Please consult a medical professional for advice.
- Cycle Tracking is available for cycle and period prediction which is powered by Natural Cycles. Cycle Tracking based on skin temperature works on phones and watches purchased in the countries where the service is currently available. NOT INTENDED FOR CONTRACEPTION. If you are currently taking hormonal birth control or undergoing hormonal treatment that inhibits ovulation, this service will not be useful for tracking ovulation. Predictions displayed are for personal reference only. To improve the accuracy of predictions, it is recommended to wear your ring for at least 4 hours during sleep, 5 times a week. Predictions may vary depending on the proper use of your ring, input data, environmental conditions, etc. Intended for users 18 years old and above. Users should not interpret or take clinical action based on the predictions made without consultation of a qualified healthcare professional. Requires latest version of Samsung Health app.
- Availability of Samsung Health features may vary by country or region.
- HR alert is intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment, monitoring or management of any medical condition or disease. Any health-related information accessed through the device and Samsung Health app should not be treated as medical advice. Users should seek any medical advice from a physician.
- Exercise Tracking is intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment, monitoring or management of any medical condition or disease. Any health-related information accessed through the device and Samsung Health app should not be treated as medical advice. Users should seek any medical advice from a physician.
- Double Pinch is only possible for camera control and alarm dismiss. The Double Pinch feature can only be used on the Galaxy Ring paired with Samsung Galaxy smartphones running One UI 6.1.1 or above. For Alarm dismiss, the clock app version must be 12.3.30.35 or above.
- Galaxy Z Flip6 sold separately.
- During certain activities, Galaxy Ring may detect a Double Pinch gesture that you did not intend to perform. In this case, we suggest disabling the gesture recognition feature during those activities.
- Find My Ring is only supported by Samsung Find. Location history (Track My Ring) is not supported.
- Find My Ring on Samsung Find tracks the Galaxy Ring based on the last connected location.
- Samsung Find is only available on Samsung Galaxy devices with Android 11.0 or later.
- Find My Ring shows the last location the Galaxy Ring was paired with a Samsung Galaxy device. It does not keep track of the ring's location.
- Galaxy Ring sizes are based on US standard sizes (US 5 - US 15).
- One Sizing Kit is available free of charge upon purchasing the Galaxy Ring. Only one Sizing Kit is provided per order number.
- Sample rings included in the Galaxy Ring Sizing Kit are inoperable and for measuring ring size only.
- Wearing the sample ring for at least 24 hours is recommended to allow sufficient time for your finger to adapt to the fit of the Galaxy Ring.
- Galaxy Watch7, Galaxy Watch Ultra and Galaxy Ring must be paired with a smartphone with Android 11.0 or above and minimum 1.5GB Memory.
- Connecting Galaxy Buds as Bluetooth Audio is available regardless of OS but to configure advanced settings on the Galaxy Wearable app, Galaxy Buds must be paired with a smartphone with Android 10.0 or above and minimum 1.5GB Memory.
- Suggested Replies feature on Galaxy Watch7 and Galaxy Watch Ultra is only available on Samsung Galaxy smartphones.
- Advanced settings on the Galaxy Wearable app include Noise Control, Adaptive EQ, Pinch Control and software update
- Some features are only available on selected Samsung Galaxy smartphones.
- Samsung Health Monitor app is only available on Samsung Galaxy smartphones.
- Galaxy Wearable app is not supported on iOS.
- Android is a trademark of Google LCC.
Specifications
-
Body Weight (g)
2.3
-
Bluetooth Version
Bluetooth v5.4
-
Sensors
Accelerometer, Optical Heart Rate Sensor, Temperature Sensor
-
Infra
Bluetooth Only
-
Bluetooth Version
Bluetooth v5.4
-
Zephyr RTOS
-
Storage (MB)
8
-
Accelerometer, Optical Heart Rate Sensor, Temperature Sensor
-
Body Dimension (WxD, mm)
7.0 x 2.6
-
Body Weight (g)
2.3
-
Case Dimension (HxWxD, mm)
48.9 x 48.9 x 24.5
-
Case Weight (g)
61.3
-
Durability
10 ATM, IP68
-
Battery Capacity (mAh, Typical)
18
-
Removable
No
-
Usage Time (Days, Typical)
Up to 6
Reviews
Galaxy Ring
- Customers praise comprehensive health tracking, especially detailed sleep monitoring and automatic activity detection.
- Most highlight the lightweight titanium design as exceptionally comfortable for all-day and overnight wear.
- Many report significant battery degradation after 12-13 months, with limited post-warranty support options.
- Reviewers emphasize the sizing kit is essential for proper fit and avoiding discomfort.
- Some mention concerns about app integrations and durability during high-impact activities.
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
162 Reviews
2024-08-07
Stoke-On-Trent
CX
Thank you for taking the time to share with us this five-star review about your brilliant experience with the Galaxy Ring, Jozzy! It was worth trying this brilliant piece of technology, which left you amazed by its fashion and functionality, and its range of useful features that help you stay on top of your health in the smartest way possible. It is great that you found both the ring and the charging case that came with it gorgeous, sleek and discrete; and that you are making the most of its advanced health sensors to track your heart rate anytime and anywhere, without the need to wear a watch all the time. This brilliant piece of technology has already become a game changer; by helping you live a healthier and happier life with the best comfort and style. ^CL at Samsung Support
2024-09-10
HALIFAX
2024-08-27
Edgeware
CX
Thank you so much for your fabulous feedback! We are thrilled to see that you made use of the ring sizing kit, so have received a ring that you find super comfortable on your chosen finger! The sleek, minimalistic design is subtle yet beautiful, and we know you're going to love showing it off! With lots of sensors, you can have access to a plethora of insightful data, such as heart rate, exercise tracking and sleep monitoring! Plus, with the long-lasting battery, your Galaxy Ring will last for up to 7 days! However, when it does run low, you have the stylish and convenient Charging Case to juice it back up again! ^CR at Samsung Support
2024-07-31
NORTHAMPTON
2024-09-05
Livingston
CX
One of the most appealing features about your new Galaxy Ring is that its timeless design means that it's a perfect match for any customer, from the tech enthusiasts like yourself, to those looking to track their health in a more leisurely way. Whether you're looking to be provided with updates about your energy levels, and how your sleep pattern affects them, or in-depth tracking of multiple aspects of your health and wellness, you'll get professionally programmed analytics that will not only gift you with useful information but also tips on how to make improvements. Due to how much of your day and night can be assessed, we've made sure that battery can last for several days, and thanks to how quickly it recharges you won't ever have to be without it for long. It perfectly marries the past with the future, and we're delighted to see that you're loving it. ^DB at Samsung Support
2025-05-24
2024-07-30
Angmering
Samsung UK Reviews Team
Thank you for your glowing review of the Galaxy Ring, Jilly! We're delighted to hear that it has exceeded your expectations and seamlessly integrated into your health monitoring routine. We're glad the ring's design and feel have impressed you, making it a stylish and functional accessory, with the sizing kit providing the perfect fit! We're thrilled to know that syncing the ring with your Samsung Health app has introduced you to new health monitoring features that complement your smartwatch. The extended battery life, especially for sleep monitoring, is a key benefit we aim to provide for our users. It's great to hear that the ring is enhancing your health tracking, especially with the added importance of your new workplace health insurance. We're overjoyed that you're pleased with your purchase, and we look forward to continuing to support your health and wellness journey! ^AP at Samsung Support
2024-07-31
Batley
Samsung UK Reviews Team
We are pleased to read that, after using the sizing kit and wearing one of the available rings for 24 hours, you found the perfect Galaxy Ring for you! From its premium charging case to the exquisite and lightweight design with a durable titanium finish, its AI health tracking features and long-lasting battery; this brilliant device is the perfect tool you need to monitor your health in the smartest way possible. We are also glad that you found it very easy to set up and that it immediately connected to your Galaxy phone to get the latest updates; and that you have been wearing it at night, to start making the most of its incredible health and fitness tracking features, with its 3 innovative sensors, which give you plenty of accurate information about your wellness. We are also glad that you are enjoying an even more premium experience with it when paired with your fantastic Galaxy Watch Ultra, for a longer battery life and more accurate results. This revolutionary device will continue to deliver our most advanced technology to your life every day. ^CL at Samsung Support
2024-10-22
London
CX
We are sorry to read that, although you are happy with the accurate health tracking features of the Galaxy Ring, the quality of its design and durability hasn't met your expectations. We appreciate that you have noticed the device shows signs of wearing at the edge, although you have not put the ring on your dominant hand and have not lifted heavy weights with it. Please follow this link, where you can find the best tips and precautions about how to look after and maintain your product to avoid any wearing or damage when using it: https://spr.ly/6425q0aY9 If you need more assistance with making the most of your device, or have any questions, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://spr.ly/6426q0aYi ^CL at Samsung Support
2024-08-06
LEICESTER
CX
Thank you for your feedback, and it's great to see that you're already loving your new Galaxy Ring. It's a timeless design that has been sharpened up for the modern world, and makes tracking your workouts or exercise routines feel even easier, given that it comfortably fits on your hand. You'll get a crisp connection to a range of third-party devices for perfect record keeping, and a powerful battery that will help you get a better understanding of your sleep pattern, and how it effects your energy levels. We're pleased to see that this all encouraging you to enthusiastically recommend it to others. ^DB at Samsung Support
2024-12-22
2024-07-31
DEREHAM
Samsung UK Reviews Team
We are thrilled to read that the amazing Galaxy Ring in Black has exceeded all your expectations! It is great that you were immediately impressed by this superb device as soon as you noticed the high-quality of the charging case, and that you also like the premium and stylish design of this product with its titanium frame and concave shape. This device isn't just built to look wonderful though, because it is also packed with a fantastic range of features and specs, which help you to stay always on top of your health, while also keeping you powered for as long as possible with its fantastic battery life. Finally, you can have full control over your Galaxy Ring and its features directly from your phone, which you have connected seamlessly, to enhance your Samsung Ecosystem even further. This cutting-edge wearable is functional, fashionable and incredibly smart all round! ^CL at Samsung Support
2024-08-30
Birmingham
CX
We understand that our customers have different tastes and needs, so we've aimed to ensure that our new Galaxy Ring is able to cater to as many of them as possible. We've created a range of sizes that are compatible with an extremely wide-range of our customers, and it's great to see that you were able to fit one that comfortably fits you, so that you can track your health and wellness even more effortlessly. First impressions are always important, and your Ring is eye-catching even before you take it out of its charging case. All the available colours look classy, and will compliment the look of any style that you're going for. We're glad that you're loving it, and we're happy to take on board your comments for extras that you'd like to see going forward. ^DB at Samsung Support
2024-08-06
London
CX
Thank you for sharing your fantastic experience with the Galaxy Ring, Greg! It's wonderful to hear that the ring's health monitoring features are already benefitting you, especially in helping you keep an eye on your heart rate. The ability to receive alerts directly to your phone offers an extra layer of reassurance, and we're glad it’s meeting your expectations! The impressive features such as sleep tracking and step counting are great tools to keep on track with your health goals, and we're delighted you're enjoying the journey of discovering all the ring has to offer! We're also pleased to know that the sleek presentation and compact charger made a positive first impression! We know this ring will become even more of an essential part of your routine the more you discover its features! ^AP at Samsung Support
2026-02-16
Samsung AU
We’re really sorry to hear about your experience with the battery performance and the frustration around warranty support. We understand how disappointing it is when a premium product doesn’t hold up over time as expected. Your feedback is important and will be shared with our team. If you’d like this reviewed further, please reach out to our support team here: https://www.samsung.com/au/support/contact
2024-09-20
Renfrew
CX
Thank you for your review! We are thrilled to see how blown away you are by the health and activity monitoring features of your new Galaxy Ring! With steps, exercise, oxygen levels, temperature and heart rate, you can get accurate data and insights into your sleep habits, energy levels, movement, cycles and so much more! Plus with a long-lasting battery and small, comfortable design, it is certainly a fantastic and convenient alternative to a smartwatch. We wish you the best, Lauren, and hope you are feeling better! ^CR at Samsung Support
2024-09-06
Port ellen
CX
We want all of our customers to get a comfortable fit with their Ring, so that you often forget that you're wearing it while it works its magic, and sizing kit that you can receive will ensure that everyone can get the perfect fit. As soon as you take it out of its gorgeous and stylish looking case you'll be able to instantly connect to it a whole range of external devices, and connect it to our Health app for expert tracking of your health and wellness. Whether you're wanting to get details about your fitness goals during the day, or helping you understand how your sleep affects your day, the three-sensor technology will give you a wealth of information! ^DB at Samsung Support
2024-09-03
Wellingborough
CX
We can't take credit for the basic design of your Galaxy Ring, but we did have the forethought to recognise how we could turn it into a benefit for our customers. The casing of the Ring is gorgeous to look at, that we can claim credit to, but its real genius is all packed on the inside. Like with our excellent Watch range it offers extremely accurate ways to monitor and track both your health and wellness, and not only throughout the day, but during the night as well. The way it analyses who you affect your energy levels at all times, and provides detailed tips on how to improve them. It's fantastic to see that it's also providing you with benefits that you hadn't even thought about yourself. ^DB at Samsung Support
2025-02-03
Yorkshire
CX
We are sorry to read that, although you are happy with the thorough insights of your Galaxy Ring for your sleep and rest patterns, its fitness accuracy is not meeting your expectations. It is also our understanding that you have been experiencing the same issue with your Galaxy Watch as well as with a watch from a different brand, with the number of steps not being tracked as precisely as expected. Please don't hesitate to get in touch with our Support Teams, who will be able to look into this a bit more in detail, while also sharing with you useful tips to help you always stay on top of your fitness goals with this advanced product. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-09-03
Boston
CX
What a great endorsement of our new Galaxy Ring! It really is a new era of wellness, you can wrap health tracking around your finger. No wonder you don't notice it on your finger, with its lightweight titanium frame and sleek concave design that's so comfortable you'll literally forget it's there! Charging technology daily is a thing of the past with a battery that lasts up to 7 days, charging weekly is the new era of batteries. The Samsung Health app really is a great partner for the Galaxy Ring. Make sure you're getting the most out of the AI-powered health insights! Which analyses your health data to give personalised tips that you can incorporate into your daily routine! ^EA at Samsung Support
2024-08-06
MANCHESTER
CX
Thank you for sharing with us this review about your experience with the Galaxy Ring. We are glad to read that the sizing kit, which you received before the actual product, was very useful to find the perfect size for your fingers, and that just a few days after you received the fantastic product itself. It is great that you found the packaging the ring came in, as well as the first package of the sizing kit, to be premium and well-presented, and that you also found it very easy to set up. In addition to this, we are also glad that your Galaxy Ring is now connected to your mobile phone, although this did not happen automatically the first time. We would like to share with you this link, from our colleagues abroad, where you can find an easy step-by-step guide about how to connect and pair your Galaxy Ring to the phone easily and quickly for the future: https://spr.ly/6424YYxwq In the meantime, we are confident that this device will help you live a healthier and happier life in the smartest way possible. ^CL at Samsung Support
2025-05-29
Essex
CX
Thank you for your feedback, Mike, and while we can understand your frustration it is correct that if there is found to be any physical damage to any of our products during an inspection then any repairs would be chargeable. We do also have to complete all required repairs, and not just the ones reported in order to bring it back under warranty. While we do also aim to make all of our products resilient, we would be unable to account for all potential circumstances. We are happy to take on board your feedback, and hope that this doesn't discourage you from purchasing any of our products again in the future. ^DB at Samsung Support
2025-02-12
2024-07-30
London
Samsung UK Reviews Team
Thank you for taking the time to share with us this in-depth review about your new and extraordinary Galaxy Ring, Samuel! We are glad that you are finding it very comfortable, with this product being designed to be both functional, fashionable and comfortable, and that you also connected it to your Galaxy phone within seconds. We are also pleased that you like the innovative and multifunctional Charging Case, which looks after your Galaxy Ring with the best protection while also charging the battery. It is also our understanding that you wished for the ring to be a bit smarter, by matching the functionality and features of a smartwatch; and we would like to share with you this link to find plenty of information about the advantages of a Galaxy Watch and a Galaxy Ring, with these two devices also working in synchrony with each others for an even more accurate health tracking and longer battery performance: https://spr.ly/6421c27Z9 In the meantime, we are confident that the Galaxy Ring will make a positive difference every day. ^CL at Samsung Support
2024-08-06
Rotherham
CX
Thank you so much for your fab, five-star review, Akhtar! We are over the moon to see how impressed you are with the incredible technology we've fit into this super-sleek, stylish Galaxy Ring! The seamless connectivity to the Galaxy Ecosystem means your Ring and smartphone work together to provide your with an extensive range of health, activity and wellness data! The Ring Gestures will also let you control certain features on your phone! No longer will you miss out on being in those treasured family photos, or be scurrying around for your phone in the morning trying to dismiss your alarm! This magnificent device is sure to enhance your day-to-day life, and we know you'll continue to be impressed for years to come! ^CR at Samsung Support
2024-09-04
Rainham
2024-07-30
Reepham
Samsung UK Reviews Team
We are delighted to read that you have already started making the most of our latest and revolutionary Samsung gadget! The superb Galaxy Ring is specifically designed to give you a thorough understanding about your health and fitness in the easiest and smartest way possible thanks to its advanced technology with 3 sensors, AI features as well as its lightweight titanium frame and concave design. This fantastic device is also water-resistant for all-day wear, and it comes with its useful case that helps you keep it always powered easily and safely. It is also great that you have already added it to your Galaxy Ecosystem, with your Samsung devices synchronising in perfect harmony to enhance your life to the next level of smartness, for an even more connected experience. The Galaxy Ring welcomes you to the new era of wellness! ^CL at Samsung Support
2024-07-31
Runcorn
Samsung UK Reviews Team
Your Galaxy Ring offers even easier ways for you to track your health and wellness, so we're glad that you're loving what it can do. The slim and comfortable design makes it simple to carry around, and you'll often forget that you're wearing it. Connecting it to your smartphone, or other devices, will feel effortless, and you won't have to keep re-connecting it throughout the day. Thanks to its capability to last for up to 7 days it'll be with you whenever you need it. ^DB at Samsung Support
2026-01-18
Samsung AU
We’re sorry to hear about your experience and the issues with tracking, battery life, and fit. We understand how disappointing this must be, especially after extended use. Your feedback is valuable and will be shared internally. For further assistance, please contact our support team: https://www.samsung.com/au/support/contact
2024-08-05
Enfield
CX
Thank you for sharing your fantastic experience with the Galaxy Ring, Winter! We're thrilled to see you've expanded your Galaxy universe by adding this incredible device to your Samsung collection! We're pleased to read you're enjoying the comfort the ring provides in situations where you may not want to wear your Galaxy Watch, and that you're pleased with the tracking features and that it's meeting your needs well! It's also excellent to see you appreciate the stylish, cool design of the ring as well as its incredible functionality! ^AP at Samsung Support
2026-02-21
CS
Dear Customer, We are sorry to hear about your experience with the Galaxy Ring battery. Please ensure the device and Galaxy Wearable app are updated, restart the connected phone, and check the ring’s battery usage settings. If the battery is draining abnormally, we recommend visiting the nearest Samsung service center for inspection through the below link: https://www.samsung.com/ae/support/service-center/ Best regards, Samsung Gulf Electronics Customer Support (SGE CS)
2024-08-29
Leicester
2024-08-27
Aylesham
2026-02-19
CX
We are disheartened to see you are having issues with the battery on your Galaxy Ring. With the 18 mAh battery, we know you can get up to 7 days of battery life! Check out this guide provided by our colleagues in the United Arab Emirates on how to get the most out of it: https://www.samsung.com/ae/support/mobile-devices/troubleshooting-galaxy-ring-battery-drain/ If you are outside the warranty period which is 12-months, you will be charged for the repair due to the Terms and Conditions of the warranty agreement. Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future. In the meantime, if you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-09-03
London
CX
It's splendid to see that your Galaxy Ring is not only meeting your expectations, but greatly exceeding. We've packed a whole-lot of intelligent features into a timeless design, that offers even easier ways to track your health on the go. You'll not only be able to accurately track a whole range of exercises and activities, but get base readings on your health throughout the day. It's not just handy for day-time activities as it will keep detailed records of your sleep patterns, and advise how your sleep effects your energy levels. We're glad that you're already getting the benefits from all of this. Because it can track so many aspects of your life we wanted to make it comfortable, to the point where you'll often forget that you're even wearing it. ^DB at Samsung Support
2024-07-30
Greater Manchester
Samsung UK Reviews Team
Thank you for taking the time to share your feedback with us. We are sorry to read that you are unhappy with your new Galaxy Ring. On our website, it is stated that the gestures are only compatible on phones running our OneUI 6.1.1. However, although this may not be possible now, the 6.1.1 system is currently on the Z Flip6 and Z Fold6, and will be rolled out to other devices within the UK. Although we can not provide a specific date for this, we recommend you keep your phone up to date at all times, to ensure you get the update as soon as it's available. You can check for updates in Settings > Software Updates > Download and Install. ^CR at Samsung Support
2025-11-10
Auckland, New Zealand
2025-12-23
2026-05-29
Auckland, New Zealand
2025-11-10
Glasgow
CX
We're sorry to hear that you're experiencing an issue with the battery on your Galaxy Ring, Riin. This isn't what we'd expect to happen, and we'd love to help you get back to full power. The following link is provided by our AE colleagues and contains some really useful information for battery drain: https://www.samsung.com/ae/support/mobile-devices/troubleshooting-galaxy-ring-battery-drain/ If the issue remains after following the above link, please feel free to reach out to our friendly Support Teams who are on hand and ready to help. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful to you, and thank you for taking the time to share your review. ^EW at Samsung Support
2024-08-06
Chorley
CX
Thank you for taking the time to share with us this stellar review about the new and extraordinary Galaxy Ring, Ange. We are thrilled to read that you remained extremely impressed as soon as you unboxed this fantastic device, and that you found its smart charging case to be particularly awesome and stylish. It is also great that, as soon as you put it on your finger, your phone was ready to recognise the ring and add it to your seamless Galaxy Ecosystem. It is also great that you found the product itself to be very comfortable, thanks to its lightweight titanium frame and concave design, which makes wearing it while you sleep as well as repositioning it very easy. Furthermore, we are delighted that you already started taking advantage of its advanced tracking sensors, which give you valuable insights about your health, by monitoring accurately your sleep, heart rate, body composition as well as your skin temperature to track your cycles. The Galaxy Ring helps you live a healthier and happier life with the best comfort and smartness! ^CL at Samsung Support
2026-07-11
Edinburgh
Samsung
We're sorry to hear that you're experiencing an issue with the battery of your Galaxy Ring after receiving a previous repair service. We'd love to assist you further and get your Ring working as its should. We initially recommend checking for any available software updates, and you can do so by opening your Galaxy Wearable app and going to Galaxy Ring > Ring settings > Ring software update. You can also force restart the Ring by placing it in the charging case and holding the case’s multi purpose button for 10 seconds or so, and this will clear any temporary, unused system memory and stops stuck background processes that can affect your battery. If the issue persists, please reach back out to our helpful Support Teams using the contact details and opening times on the following link: https://www.samsung.com/uk/support/contact/ We hope this information is helpful. ^EW at Samsung Support
2024-07-11
London
2024-09-17
Pool In Wharfedale
2024-08-29
Hockley
CX
The classic design of your new Galaxy Ring answers the question of how we could make tracking your health and wellness even easier, and just as efficient. Like with any ring its comfortable enough so that you'll often forget that you're wearing it, but be assured that it will always be working away in the background. The sizing kit that you can receive before purchasing means you're guaranteed to receive a size that you feel the most comfortable with. Right out of the box you'll be able to connect it effortlessly to a wide-range of devices, so you can start making use of it instantly. The options in the initial set up means it's catering to your wants and needs right away. We're sure that once you've had a chance to see how accurately it tracks your workouts, your daily health, and your sleep patterns that you'll come to love it even more, although it is fantastic to see that you'd already heartily recommend it. ^DB at Samsung Support
2024-08-10
Leicester
CX
Thank you for taking the time to share your feedback with us, Elliot! We are pleased that you are enjoying your new Galaxy Ring, however, we appreciate your insightful feedback regarding the health monitoring features when using multiple devices! We'll be sure to take this on board, and take it into considering during future development! ^CR at Samsung Support
2025-09-11
Bedlington, Northumberland
CX
Thanks for taking the time to leave us a review on your Galaxy Ring. We're sorry to hear you are experiencing issues with the battery life of the ring. Here are some steps you can try to resolve this: https://www.samsung.com/us/support/troubleshoot/TSG10003611 If these do not work, please get in touch, and we will be happy to assist. ^KF at Samsung Support
2024-12-10
2024-07-11
London
2024-07-11
KX Store
2025-06-13
Warwickshire
CX
We are sorry to see you are having issues with the battery on your Galaxy Ring. With the 18 mAh battery, you can get up to 7 days of usage time out of it. We'd recommend contacting our Support Teams who will be on hand to get this working properly for you. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-08-04
Leicester
CX
Thank you for your review, Kas. We are sorry to see that you are unhappy with your new Galaxy Ring. The Gestures feature is currently only compatible with phones running on our OneUI 6.1.1, which is only available on the Z Fold6 and Z Flip6. However, the update will roll out to the S24 Ultra in the future, allowing you to utilise the incredible camera gestures. ^CR at Samsung Support
2026-06-23
Samsung
We're sorry to hear that you're not happy with the sealed design of your Galaxy Ring. Your size and model of Ring is engineered to be premium, durable and long lasting. Your model of Ring has an 18.5 mAh battery, and the charging case has a 361 mAh battery. The Galaxy Ring is sealed to achieve an IP68 rating for dust and water resistance, combined with a 10 ATM water pressure rating. This ensures a seamless, wearable design, where the wearer can go about daily life and sports activities without worrying about liquids, dust, soaps, and physical knocks. We care deeply about the environment, and we offer a range of accredited recycling services for electronics to be disposed of in an environmentally conscious way. You can find out more about this here: https://www.samsung.com/uk/recycling-services/ If you're currently experiencing an issue with your Ring battery, please reach out to our Support Teams, who can assist in providing a multitude of troubleshooting steps and services to ensure your battery is working as it should. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ Thank you for taking the time to share your feedback - we hope the above information is reassuring. ^EW at Samsung Support
2025-12-04
CX
Thanks for taking the time to share your review, Stephen. We're sorry to hear that you're experiencing some issues with the battery life of your Galaxy Ring, and we'd really love to help with this. The following link is kindly provided by our UAE colleagues and contains some top troubleshooting tips for you to go through: https://www.samsung.com/ae/support/mobile-devices/troubleshooting-galaxy-ring-battery-drain/ If the issue persists after following the guide in the above link, please reach out to our friendly Support Teams who are on hand and ready to assist. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful to you, and we look forward to hearing from you if you need further support. ^EW at Samsung Support
2026-01-07
CX
We're sorry to see that you are facing issues with the battery life on your Galaxy Ring following a repair, Shaun. This certainly isn't the experience we would expect from such a high quality device. As our warranty is repair based, replacements are only possible in scenarios where a product is deemed irreparable, and this will be mentioned on your repair notes. In the event that a replacement is issued, the original warranty still stands. There isn't a common issue with the Ring's battery that we are aware of, however, we are always here to help no matter the warranty status of your device. Please take a look at the following guide from our colleagues abroad which will help increase your battery life: https://www.samsung.com/ae/support/mobile-devices/troubleshooting-galaxy-ring-battery-drain/ If this issue persists, please reach out to our Support Teams for help with the next steps. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ Any repair costs will be communicated to you before the work is done, so that you can decide the best way forward for you. We're always here for you. ^SK at Samsung Support
2024-07-30
Leigh
Samsung UK Reviews Team
Thank you for sharing with us this review about your experience with the extraordinary Galaxy Ring, Treble. We are pleased to read that you found unboxing this product a premium experience, and that you also wished for the ring itself to be more like a standard ring, with this innovative device boasting a lightweight titanium frame and concave design which makes it perfect to be worn all day for the best comfort. It is also great that you have started making the most of its brilliant and fully AI powered health and fitness tracking features, and that you are also impressed by its long-lasting battery, which keeps it active for longer and always aware of your activities to give you the most accurate readings of your wellness. We are confident you will enjoy and love this device more as you continue using it to live a healthier and happier life thanks to our latest and greatest technology! ^CL at Samsung Support
2024-08-05
Saxilby
CX
Thank you so much for your wonderful review and for letting us know how impressed you are by your new Galaxy Ring! With its lightweight, comfortable, durable design, it is water-resistant and ideal for wearing during the night, especially if you find smartwatches unsuitable for you! Not only can it track your sleep, but when worn through the day it can keep an eye on all your health data, including ovulation and period prediction using your temperature! With everything paired up to the Samsung Health app, its super user-friendly and there is no need for any unnecessary subscription costs! Thank you again for sharing your insight, and for recommending the Galaxy Ring to your family and friends! ^CR at Samsung Support
2024-08-07
London
CX
Thank you for taking the time to share with us this review about your stellar experience with the Galaxy Ring, Billy! We are glad to read that you decided to try this fantastic piece of gadget which, as you mentioned, offers a valid alternative to a watch; while giving you all the features and smartness you need to get insights into your health easily and comfortably. It is great that you are impressed by this brilliant product after using it for a week, and that you are also happy with its stylish charging case, which makes the overall experience with it even more premium. Regarding the product itself, we are pleased that you noticed how lightweight and comfortable it is to be worn, even for longer periods, and that the battery life is also impressive, lasting up to 7 days and being extremely fast to recharge. We also love that you shared with us your favourite functions among the many ones offered by this incredible device; as you are making the most of the sleep patterns and step counts tracking features to be always aware about your fitness goals, as well as how well you sleep to boost your physical as much as your mental wellness. Both the Galaxy Ring and the Galaxy Watch can be valid choices to enjoy a smart device that keeps you always on top of your health, with the Galaxy Ring offering an even more comfortable and discreet experience. ^CL at Samsung Support
2024-07-30
Falkirk
Samsung UK Reviews Team
It's fantastic to see that you're loving your new Galaxy Ring as much as you are, so we appreciate your feedback. There's an impressive amount of features packed into an elegant design, which offers even easier ways to track your health on the go. The powerful battery will provide you with up to 7 days of superb performance, so you'll always be able to have it with you whenever you need it. It will keep on exceeding your expectations the more you explore what it can offer. ^DB at Samsung Support
2026-07-03
Samsung
We appreciate you taking the time to share your experience with the Galaxy Ring. It makes us very happy to hear that you're a big fan of Samsung and our technology, and we'd love you to get the most out of this incredible piece of tech. You can find a comprehensive guide from our colleagues abroad here. It explains the factors that can affect your Galaxy Ring's battery life and includes useful tips on how to optimise its performance, helping it last longer for everyday use and health tracking: https://www.samsung.com/ca/support/mobile-devices/enhance-battery-life-and-efficiency-for-your-galaxy-ring/ If you still need any further assistance after following the guidance above, please don't hesitate to get in touch with our Support Team. You can find our full contact details and opening hours on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2025-09-30
Glasgow
Samsung
We're sorry to hear about your experience with the Galaxy Ring. If you still need support, please don't hesitate to get in touch: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-01-02
CX
Thanks for taking the time to share your review of the Galaxy Ring, Rob. We're sorry to hear that you're experiencing some issues with connectivity, and we'd love to help with this. We'd initially recommend rebooting your Ring by pressing and holding the Multipurpose button on the charging case for 7 seconds until the light shows a restart animation. If this doesn't resolve the issue, please reach out to our friendly Support Team, who can provide further assistance to get you back up and running. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful, and we look forward to hearing from you should you need us. ^EW at Samsung Support
2026-07-02
Samsung
We're sorry to hear that you wouldn't feel confident recommending the Galaxy Ring because, although you've been impressed by its functionality and health tracking features, the battery life and charging experience haven't met your expectations. We also appreciate that your Galaxy Ring is now outside its warranty period, meaning any repair would be chargeable. While we understand this isn't the outcome you were hoping for, we'd still like the opportunity to look into the battery issues you've described in more detail. There may be steps we can recommend to help optimise your Galaxy Ring's battery performance before a repair is considered, Alban. Please don't hesitate to get in touch with our Support Team, so we can assist you further. We want you to be able to get the very best from your Galaxy Ring, and you can find our full contact details and opening hours on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2024-10-23
2024-08-06
Birmingham
CX
Your Galaxy Ring will make an instant positive impression as soon as you open the box, as the stylish charging case delivers a premium look and feel, and lets you know that you're in for something special. We're delighted to see that it was able to exceed the high expectations that you had, and the way it was able to instantly connect your smartphone and start tracking your health pleasantly surprised you. We've created a range of sizes so that as many customers as possible can wear one comfortably, so it's good to see that you found a size that suits your needs. The range of colours also helps it to compliment any style that you may be looking for. The main benefit of it is how it's light design makes it an even easier way to track your health and wellness goals on the go, and when combined with the lengthy battery and quick recharge means it'll always be with you whenever you need it. We appreciate both you review, and your enthusiastic recommendation to others. ^DB at Samsung Support
2026-06-14
South africa
2026-02-25
Mokopane, Limpopo, South Africa
2025-10-23
South Africa Johannesburg
2025-07-30
2025-11-16
2026-06-01
Samsung
We're sorry to see that you have faced battery life and durability issues with your Galaxy Ring. This certainly isn't the experience we would expect from such a high quality device. Frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please check that your Ring is running the latest software in the Galaxy Wearable app > Ring software update > Download and install We make every effort to ensure that our devices are as robust as possible, using high quality materials and workmanship to build them to last. However, we cannot guarantee that they will remain damage free in every scenario, we're afraid. We're always here for you, no matter the warranty status of your device. You can find the contact details and operating hours of our Support Teams here: https://www.samsung.com/ie/support/contact/ You have a fantastic device, and we're here to ensure that it works as it should, so that you can thoroughly enjoy it. ^SK at Samsung Support
2026-01-09
Nottingham
CX
Thank you for taking the time to share your review, Doug. We're sorry to hear that you're experiencing an issue with the battery of your Galaxy Ring, despite previously receiving a repair service from us. We'd love to take another look and to get your Ring working as it should. We'd initially recommend performing a restart to refresh the battery system. To do so, simply place the ring in its case and hold the case's Multipurpose button for 7 seconds or so. The following link is provided by our UAE colleagues and contains more helpful troubleshooting regarding battery: https://www.samsung.com/ae/support/mobile-devices/how-can-i-troubleshoot-charging-and-battery-depletion-issues-with-my-ring/ If the issue persists, please reach out to our friendly Support Teams who are on hand to assist. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful, and we look forward to hearing from you should you need us. ^EW at Samsung Support
2024-07-11
London
2024-11-15
2024-10-22
2026-01-30
Worcestershire
CX
We’re sorry to hear about your experience with the Galaxy Ring and that the battery life has dropped unexpectedly, Morpheus. The battery performance of your device can be affected by short‑ and long‑term factors, and we’d like to share this link from our colleagues overseas, where you can find more information on this and learn how to extend battery life without the need for a repair: https://www.samsung.com/ae/support/mobile-devices/troubleshooting-galaxy-ring-battery-drain/ Depending on the condition of your device and when it was purchased, our colleagues may be able to assist you with a repair, either in or out of warranty, if the recommended troubleshooting steps do not resolve the issue. We’d love for you to continue enjoying this smart and powerful gadget, so please don’t hesitate to reach out to our Support Teams again. We’ll be ready to assist you further with your product. For future reference, you can find our full contact details and operating times here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2024-07-11
KingsCross
2025-10-09
2026-04-28
Samsung AU
We’re sorry to hear about your experience and understand how frustrating these issues must be. This isn’t the level of performance we aim to deliver. We’d strongly recommend reaching out to our support team so they can investigate and assist further: https://www.samsung.com/au/support/contact
2024-09-24
London
CX
Thank you so much for sharing your experience of the Galaxy Ring with us! We are thrilled to see that you have found the perfect device for your needs! With all the incredible health and activity tracking you get from a smartwatch, but with comfort, convenience and unintrusive operation! You can track your life, such as steps, exercise, heart rate and sleep monitoring, receiving insights via the Samsung Health app on how to adjust your habits to ensure overall health and positive wellbeing! It's lightweight, slim design and long-lasting battery ensures that you can wear you watch all week, without any discomfort or need to charge! We are overjoyed you're loving it so much, and we know you will continue to do so for many years to come! ^CR at Samsung Support
2024-07-10
2024-09-09
luton
CX
Thank you for taking the time to share with us this in-depth review about your experience with your new and innovative Galaxy Ring! We are delighted to read that you found the quality of the sizing kit and its packaging up to our very high standards; and that you were so impressed by the design of the sizing kit, that you immediately started looking forward to receiving the actual product. It makes us very happy that, once you found the right size, the Galaxy Ring was delivered to you 24 hours later; and that you were immediately amazed by the sleek and fully smart case, which unveiled a beautiful view with the Galaxy Ring ready to be enjoyed inside. Furthermore, we are thrilled that the Galaxy Ring synchronised easily and quickly with your mobile phone, and that in less than 20 minutes you were ready to make the most of it. As you mentioned, this fantastic piece of technology is your gateway to a world of health and fitness tracking, made even smarter and more accurate when used alongside a watch. Regarding the design of this product, its ultra-light concave shape offers maximum comfort for seamless all-day wear, and with a durable titanium finish it’s both elegant and robust. Please also rest assured that, although the battery capacity varies between sizes, this fantastic product keeps you powered for as many days as you need for the ultimate health tracking experience. Overall, it makes us very happy to read that you are fully happy and satisfied with the Galaxy Ring, which has become a smart addition to your Galaxy Ecosystem! ^CL at Samsung Support
2025-10-01
2026-01-31
Bungay
CX
Fantastic to see how much you are loving your Galaxy Ring! This sleek ring is super light and stylish, yet working hard to track your stats brilliantly. The case is equally as stylish, and allows you to charge with ease. Using this incredible tech is very intuitive, allowing you to simply wear the ring and then keep up to date with your data in Samsung Health. Keep enjoying! ^SK at Samsung Support
2025-11-20
London
Samsung
Thanks for taking the time to leave a review of your Galaxy Ring, Dave. We're sorry to hear that the battery has failed on your Galaxy Ring. If this is the case, please get in touch so that we can assist in setting up a repair for the device. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2024-07-10
KX Samsung London
2024-09-07
Bristol
CX
Thank you for taking the time to share with us this in-depth review about your experience with the Galaxy Ring. We are pleased to read that you found the packaging the device came with as well as the included portable case gorgeous, and that you were also impressed by how easy it is to connect it to your Galaxy S24. It is also great that you like the design of this product, which makes it comfortable to wear it even when sleeping, although you wished for the Titanium Gold colour to look more prestigious, especially when compared to the case. Furthermore, we appreciate that, although you are pleased with the long-lasting battery life of the Galaxy Ring, the Find my Ring function as well as its energy score; its health and fitness tracking features are not meeting your expectations, especially when using the Galaxy Ring along with your Samsung Watch. We would like to reassure you that the Galaxy Ring is designed not only to work in perfect synchronisation with a Samsung Watch, but it also takes advantage of your wearable product to enhance its performance and features even further, such as its battery life as well as the accuracy of your health and fitness tracking. We would like to offer you full support with making the most of both devices to always stay on top of your health and fitness in the smartest way possible. Please don't hesitate to contact our Support Teams, who will be ready to help. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6429ozN3t ^CL at Samsung Support
2024-07-11
Reading
2024-10-22
2025-09-24
CX
We're sorry to hear that you have experienced an issue with your Galaxy Ring. This isn't what we'd expect to happen, as all of our products are designed with durability and quality in mind. We would love the opportunity to look into the issues you're experiencing and to get those issues resolved for you, so please reach out to our Support Teams, who are on hand and ready to help. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ Alternatively, you can book a repair using the following link: https://www.samsung.com/uk/support/repair/ We look forward to hearing from you soon. ^EW at Samsung Support
2026-07-02
Shrewsbury
Samsung
We're sorry to hear that the battery life of your Galaxy Ring hasn't been performing as expected, Bob. While we appreciate that a replacement was provided, we're also sorry to know that the discount offered after you experienced the same issue with the replacement wasn't the resolution you were hoping for. It's important to us that you're able to enjoy the very best experience with your Galaxy Ring and its battery performance. You may find this comprehensive guide from our colleagues abroad helpful, as it includes useful tips on how to optimise your Galaxy Ring's battery life and performance: https://www.samsung.com/ca/support/mobile-devices/enhance-battery-life-and-efficiency-for-your-galaxy-ring/ If you continue to experience the same issue after following the guidance in the link above, please don't hesitate to get in touch with our Support Team again. You can find our full contact details and opening hours on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-03-05
Northwest
CX
We're disheartened to hear that you're not happy with the battery life of your Galaxy Ring, Colin, especially as you've found yourself needing to charge it more often than expected. This incredible AI‑powered health device is designed to help you stay on top of your wellbeing goals while providing up to 7 days of battery life, depending on usage and settings. We’d like to share this helpful guide from our colleagues, where you can find tips and steps to optimise the battery life of your Galaxy Ring and help it last longer: https://www.samsung.com/ca/support/mobile-devices/enhance-battery-life-and-efficiency-for-your-galaxy-ring/ We're confident the guidance in the link above will help you get the best experience from this innovative product. Still, if you need any further support, please don't hesitate to get in touch. Our full contact details and operating times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2024-08-05
Stockport
CX
It's superb to see that you already had a wide-range of our products, and that you were eagerly anticipating the Ring to give you the full experience. We understand our customers come in all wonderful shapes and sizes, so we ensured that the Ring was available in a wide-range of sizes, so as many customers as possible could find a comfortable fit. The ring size kit is perfect for ensuring that you can get the perfect one, as you'll get to experience exactly how it will feel while wearing it. While the battery will provide you with up to seven days of life, the way various ways that you can swiftly recharge it guarantees that you will never have to be without it for any longer than needed, so it's capable of tracking your health almost at all times. The ease of which you can track your health is the main benefit of the device, as you'll be able to have records kept of your health and wellness goals easier than ever, and due to the sleek design you'll often forget that you're doing it. We're glad that you're loving it as much as you are, so we appreciate your feedback. ^DB at Samsung Support
2025-02-10
2026-06-03
New Zealand
Samsung NZ
Hello, thank you for sharing your feedback. We're sorry to hear about your experience with the battery performance of your Galaxy Ring, particularly after just over a year of use. We understand how disappointing this would be, especially when it impacts the device's usability. If you'd like to discuss your experience further or explore available support options, please contact our support team: https://www.samsung.com/nz/support/contact/
2025-12-22
West Yorkshire
Samsung
Thank you for your review of The Galaxy Ring! We're delighted to hear that you're enjoying all of the fantastic health and wellness tracking features. The design is sleek, stylish, and comfortable, and the connectivity is reliable. Keep enjoying! ^EW at Samsung Support
2024-09-16
Ilford
2026-05-14
Eastern Cape
2024-07-23
Samsung UK Reviews Team
We are delighted to read that you are so happy with your new and incredible Galaxy Ring! Our most innovative device boasts a lightweight titanium frame and sleek, concave design which adds beauty to your life while also being extremely comfortable to wear for as long as you need. Not only that, but the revolutionary Galaxy AI analyses your body data to provide you with personalised health and sleep tips for better days and better nights. The future of technology is on your finger to help you live a healthier and happier life with the best comfort and style. ^CL at Samsung Support
2025-01-13
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