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Welcome to Online Shop Support

Welcome to Online Shop Support Welcome to Online Shop Support

FAQ Categories

Samsung Account
Samsung account icon Samsung account icon

Enjoy access to Samsung services and
applications
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Products and Orders
Products and orders icon Products and orders icon

How can we help you with your order?
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Payment and Finance
Payment and finance icon Payment and finance icon

Payment options to fit every pocket
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Delivery and Installation
Delivery and installation icon Delivery and installation icon

Check the delivery status of your orders,
track individual shipments and more.
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Returns and Cancellations
Returns and cancellations icon Returns and cancellations icon

How to return an item(s), cancel an
order and other common questions.
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Service and Warranty
Service and warranty icon Service and warranty icon

Find out everything you need to know
about your service and warranty
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Samsung Rewards
Samsung Rewards Icon Samsung Rewards Icon

Earn points and redeem them for future purchases on Samsung.com
Learn more
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Useful guide for Online Shopping

Installment plans Why galaxy

Online Shop Support

Need help choosing a new device?
Have your questions answered by a Samsung expert.

Contact us