Bespoke AI

Enabling Better Living

Your companion to AI living

Creating personal, dependable living experiences that adapt to your lifestyle.

Long-term performance, intelligently sustained

Designed to deliver lasting performance, with evolving intelligence and proactive care that keeps appliances dependable.

Connect and protect for a true companionship

Samsung unifies connected living through SmartThings, with security embedded at the core.

New Offer

Get exclusive benefits with Bespoke

Appliances you can rely on

  1. Available on smart home appliances that are equipped with a Wi-Fi module, released in 2024 and later. It may not be available if the hardware, such as the memory and chip performance, is not supported.

  2. The industry-leading warranty is only applicable to the inverter motors and compressors in refrigerators, washers and dryers sold in the E.U. starting in July 2022 and digital inverter compressors in refrigerators and digital inverter motors in washers and dryers sold in the U.S. starting in August 2025. The warranty period may vary by region and product. A purchase receipt indicating the purchase date is required for a claim. Additional restrictions and limitations apply, please see the warranty for details.

  3. Only available on SmartThings-supported models produced after 2018. Requires the SmartThings App, which is available on Android and iOS devices. A Wi-Fi connection and a Samsung account are also required.

  4. Includes both fault and non-fault diagnosis. The fault diagnosis is based on an error code on the product while the non-fault diagnosis is a perceived defect that occurs as a usability issue without generating an error code. Certain issues can be detected by AI based on the operational data, regardless of whether it generates an error code or not.

  5. Based on the ‘AI Trust Mark’ certification by Nemko (Norway) as of March 2026. Evaluation criteria are based on technical transparency and safety requirements of the EU AI Act and ISO/IEC 42001 international standards.

  6. All credit is subject to status and only available to UK residents over 18, with a UK Bank account and valid driver’s license, passport, or identity card. Credit duration is variable, and you could be offered credit at a higher rate than the representative APR set out above based on your personal financial circumstances and what you tell us. For smaller baskets of between £150 and £250 a minimum upfront payment of 20% is required and 12 months fixed monthly payments. By accepting our credit you consent to a credit check being completed which will appear on your credit file

    Samsung Finance

    Samsung Electronics (UK) Limited (Registered no: 03086621), registered at Samsung House, 2000 Hillswood Drive, Chertsey, Surrey KT16 0RS, United Kingdom, acts as a credit broker and not as a lender. Samsung is authorised and regulated by the Financial Conduct Authority (FRN 727333). Credit is provided by Glow Financial Services Limited, 71 Queen Victoria Street, London EC4V 4BE. Registered in England No. 09127663. Glow Financial Services Limited is authorised and regulated by the Financial Conduct Authority (Reference No. 751308). Glow Financial Services acting as lender, under brand license as Samsung Finance (powered by Glow) through Samsung Electronics (UK) Limited. The Financial Services Register can be accessed through www.fca.org.uk

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.