How it works
Choose the products that best suits you.
FAQ - Buy & Try
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Q1. How does the return process work?
If you wish to return the product, please contact Customer Support before the trial period ends to initiate the return process. Products must be returned undamaged and in their original packaging, with all accessories and items included in the purchase. If Samsung determines that the returned products are not in acceptable condition, Samsung may, at its sole discretion, return the products without issuing a refund.
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Q2. How long is the trial period?
The Buy & Try program allows Samsung customers to purchase selected products and try them for 3 weeks. (21 Days)
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Q3. Is there a fee to participate in the Buy & Try program?
The Buy & Try program is available at no additional cost.
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Q4. Which Samsung products are eligible for the Buy & Try program?
Only Select models available for Buy & Try, products are listed below and indicated in the Terms & Conditions.
Micro RGB R95H Micro RGB R85H Frame 75" and 85" only MRA65R95HAUXZN MRA65R85HAUXZN QA75LS03HWUXZN MRA75R95HAUXZN MRA75R85HAUXZN QA85LS03HWUXZN MRA85R95HAUXZN MRA85R85HAUXZN MRA100R85HUXZN -
Q5. How long will the return process and refund take?Once the products are picked up and returned to Samsung, refund will be processed within 3-4 weeks. Please note that processing times may differ depending on your payment provider and bank.