Trade in and save up to AED 3,180 on Galaxy Z.
Trade in and save up to AED 3,180 on Galaxy Z.

Trade in and save up to AED 3,180 on Galaxy Z.

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Reviews

Galaxy A14

3.8

Recommended by 77% of customers.

Write a review
5.0 38%
4.0 27%
3.0 19%
2.0 12%
1.0 4%
Features 5.0
Performance 4.5
Design 4.5
Value 4.0

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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26 Reviews

PEN9
4

2024-02-25

Lincolnshire

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
4
I only have three problems/complaints. I am hard of hearing. Should have researched more before purchase but man in shop assured me the sound was great. Not really, can't turn volume up enough for me to hear clearly on phone calls. Fortunately it links really well to my Samsung tablet which has great volume so Imake phone calls o.pn tablet when at home. Would have preferred a smaller phone for ease of carrying while dog walking. Also don't like new charging cable, had to invest in a plug as well as paying for phone. USB sizes should be Pen9universal. Also can't plug into car to charge.
Joelz
2

2024-04-15

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
2
Looks good and has good battry backup but slow and doesnot support wireless payment. In this modern era what do I do with this phone which doesnot even support Google pay.Whatever people might call it but my honest review after using it for 7 months, it is good for people looking for average or average phone
Response from Samsung:
2024-04-15

Samsung UK Reviews Team

Thank you for taking the time to share your feedback with, Joel. We are sorry to read that you are feeling unhappy with your Galaxy A14. The Galaxy A14 does indeed support wireless payments using the NFC feature. If you do not wish you use Samsung Pay, you can download Google Pay from the Google Play Store. When you want to use Google Pay, you just need to enable NFC, which can be done very easily. Simple drag down with two fingers from the top of the Home Screen, swipe until you see the NFC icon and tap it. The icon will turn blue once active. If you would like any further guidance on this, please do not hesitate to contact our Technical Support Team directly. You can find all our contact methods and their operating hours here: https://spr.ly/6427w4z17. ^CR at Samsung Support

Flo76
3

2024-05-15

Winchester

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
3
I struggled at first as the phone comes with no instruction manual. I am 76 years old and whilst I have had a Galaxy phone before, everything seems to have changed to make the changeover very stressful and unnecessarily complex. My use of the device is limited, so difficult for me to 'get the hang of it'.
Response from Samsung:
2024-05-18

Samsung UK Reviews Team

Thank you for your feedback, although we do regret seeing that you have had some issues getting to grips with your new A14, so we would like to help you with this, giving you the chance to enjoy everything that the phone can do. We'd recommend speaking to our Customer Support team who will be happy to answer any questions that you have, and even help you set the phone up in a way that better suits how you are used to using a phone. If you follow this link you'll find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6428ddBfs ^DB at Samsung Support

Maximum
5

2024-01-06

Preston

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
5
My Huawei was incompatible with the new Samsung Galaxy4 watch so I bought this phone so I could switch on and use the watch which wouldn't work without the phone. This phone works well with everything I need it to do and I'm 5G ready.
Nn mame I am not a kid
1

2024-12-02

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
1
[This review was collected as part of a promotion.] Don't like it can't read emails with advisers bloking then out Been told how to get rid the adverts without paying for it but nothing works.zI never had this problem on my other phone which was the same model
Ruru1
3

2024-09-03

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
3
When my A12 died I decided to stick with Samsung since I had been really happy with my previous phone and, if I am honest, I was being a little lazy sticking to what I knew. The phone itself works just as well as you would expect. The camera is ok for my uses and the phone handles what I use it for which is just calling, whatsApp and facebook. I am under no illusions, this phone is cheap and cheerful, but it gets me through the day much like my old A12 did. I was however surprised and a little disappointed that the A14 doesn't support contactless payments when the A12 did. It seemed really strange that this feature, which is so widely used everywhere would have been omitted. Even my husband's Fitbit supports contactless payments. This is really frustrating for me and I feel a little cheated since the old A series did support this. In truth I would have been better off saving some cash and replacing like for like, sticking to the A12. I kinda thought a newer phone from the same range and make would be an upgrade. I was wrong. I will keep this phone for now but will probably shop around more when it comes time to upgrade.
Response from Samsung:
2024-09-09

CX

While it's great to see that you are loving certain parts of your A14, particularly how well the camera can capture your day, and how well it can keep you in touch with your world, we do regret seeing that it's not providing you with everything that you need. While we would be unable to alter this at this stage, we are happy to take on board your feedback, so we can keep on providing you with everything our customers would want. We hope that this does not discourage you from exploring our range again in the future. ^DB at Samsung Support

Lin oap
4

2024-03-28

Greater london

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
4
Great phone except I can't use it for tap and go payments. Other than its fine. Maybe I should have done a bit more research before buying.
Response from Samsung:
2024-03-29

Samsung UK Reviews Team

We are pleased to read that you think the Galaxy A14 is a great phone overall, Lin! We can also confirm that the UK version of the Galaxy A14 4G and 5G, both come with the NFC (Near Field Communication) feature, which allows you to pay wirelessly directly from your phone. Please note that international versions of this device may not support this specific feature. Nevertheless, we still hope you will make the most of this brilliant device and its smart functions. ^CL at Samsung Support

Ste748
4

2024-02-26

Knottingley

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
4
Great phone love it but little on the slow processing side but for the price I'd recommend it absolutely and big size screen 6.6 inch amazing
Majorfeedback
3

2024-02-02

Mid Wales

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
3
Good connection and coverage. Difficult to txt and message with as keys seem too close causing spelling errors, takes ages to send something.
Doppy
4

2024-02-29

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
4
I do like the shape and feel of the phone the only thing I have trouble with is the screen gets very jumpy some times
Mart
4

2024-03-17

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
4
The sound features ok but would be good to have a proper equaliser or hearing test set up for streaming music
Response from Samsung:
2024-04-24

Samsung UK Reviews Team

Thank you for the four stars, and for taking the time to share your feedback with us, Mart. We will be sure to take your thoughts on board and pass them for future development. ^CR at Samsung Support

Dav99
5

2024-03-08

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
5
Easy to set up and transfer all the settings and apps from my old phone.i am delighted with the performance.
Trev74
5

2024-03-16

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
5
Good replacement for my old Samsung. Very good battery life and quick recharrging. Very easy to setup.
Response from Samsung:
2024-04-26

Samsung UK Reviews Team

It is our aim to have every new phone that our customers buy is a noticeable upgrade from its predecessor, so we're delighted to see that you're loving all the new features available with your A14, Trev. It will always feel effortless to use, and the all-day battery will ensure that it's by your side whenever you need it. ^DB at Samsung Support

Jamphe
4

2023-12-14

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
4
I love the design of the phone it also has amazing features in settings like side key and some others
Moynul
3

2025-12-06

Storage : 128 GB | Memory : 4 GB | Color : Black Mist | Number of SIM : Dual SIM
3
The phone does not have NFC. Not qualified to play heavy games Ram only 4 gb Ram 8gb better

Features

5

Performance

4

Design

4

Value

3
Dqole
5

2024-12-15

Ipswich

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
5
It's a good phone decent quality,no faults and overall just a really good phone
Kelmot
5

2024-10-02

Cumbria uk

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
5
Great phone effort needs more memory tho but apart from that great phone
121Dawn
2

2023-12-19

Manchester

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
2
There is not a lot I love about the A14. I'm really disappointed in it.I
Jt59
3

2025-10-22

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
3
Frustrating when you update software and have then introduced errors.
BOWS
5

2024-01-14

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
5
Easy to use, nice colour, good camera,,exactly what I wanted
Vonne
5

2023-12-20

Lancashire

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
5
Love it,best phone I've ever had ,would recomment to anyone
DIY Dave
4

2023-12-10

Birmingham, West Midlands

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
4
Large screen matches the S20FE that I lost & almost as good
Pharrell
5

2024-01-23

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
5
Easy to use, logical ..excellent camera, great price .
Blonde
5

2024-05-21

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
5
Like the larger screen good value for money it's okay
Response from Samsung:
2024-05-22

Samsung UK Reviews Team

Thanks for the positive feedback! We are delighted to read how much you are enjoying your new A14, especially thanks to its beautiful, large display! ^CR at Samsung Support

KJFX
2

2024-01-28

Coventry

Storage : 64 GB | Memory : 4 GB | Color : Green | Number of SIM : Dual SIM
2
No card reader. Very slow. Other than that it's OK
Sumsung galaxy shop
5

2024-01-20

Storage : 128 GB | Memory : 4 GB | Color : Silver | Number of SIM : Dual SIM
5

Features

5

Performance

5

Design

5

Value

5

*Network: The bandwidths supported by the device may vary depending on the region or service provider.

*Battery - Actual battery life varies by network environment, features and apps used, frequency of calls and messages, number of times charged, and many other factors.

* User Available Memory : User memory is less than the total memory due to storage of the operating system and software used to operate the device features. Actual user memory will vary depending on the operator and may change after software upgrades are performed.

* Network : The bandwidths supported by the device may vary depending on the region or service provider

* All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this web page and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this web page including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only.

* Battery : Actual battery life varies by network environment, features and apps used, frequency of calls and messages, number of times charged, and many other factors.

* Wi-Fi connection and speed may vary depending on the usage environment.

* The network capacity and data transfer speed may be reduced while dual SIM cards are used at the same time.

* Size and weight may vary by the device's configuration and manufacturing process.

* Images are for illustration purposes only and the accessories are sold separately.

* Screen measured diagonally as a full rectangle without accounting for the rounded corners.

* Features and Specifications are accurate as of commercial launch but may be subject to change without prior notification.

* CPU Speed - Based on maximum clock speed, the maximum clock speed of performance core and efficiency core respectively.

* Battery time is based on our own laboratory measurements and may vary depending on factors such as device settings, usage patterns and operating conditions.

* Measured diagonally, the screen size is 6.6" in the full rectangle and 6.4" accounting for the rounded corners. Actual viewable area is less due to the rounded corners and the camera hole.

* Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated (minimum) capacity is 4900Ah. Actual battery life may vary depending on network environment, usage patterns and other factors.