Galaxy Buds: How to solve the issue if the earbuds often have bluetooth disconnection with the mobile phone?

Last Update Date : 2019-02-27

If you have often experienced Bluetooth disconnection, please check the following solutions.

• Ensure there are no obstacles, such as walls or electrical equipment, between the devices.

• Ensure that the latest version of the Galaxy Wearable app is installed on the mobile device. If necessary, update the Galaxy Wearable app to the latest version.

• Ensure that your earbuds and the other Bluetooth device are within the Bluetooth connection range (10 m). The distance may vary depending on the environment the devices are used in.

• Restart the mobile device and relaunch the Galaxy Wearable app.

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