How to self-diagnose your Samsung Galaxy

Last Update date : 2022-09-26

You can check several aspects of your smartphone with the diagnostics tool available through the Samsung Members app to ensure everything is in working order. You can also use the Samsung Members app to share information with other Samsung users, read news, tips, and more.

Note: Before using the diagnostic tool, please make sure you're running on the latest software version, follow these steps: Device settings > Software update.

Self Diagnose your Galaxy smartphone

1 Find and open Samsung Members app and click on "Support".
2 Click on "View tests".
3 Tap “Test all” to start Diagnostics.

Note: If you're facing issues with your phone or the phone diagnosed an issue you can contact us, and we'll gladly help.

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