Запознай се с новите си Galaxy Buds
Емблематичен метален дизайн. Създадени за целодневен комфорт
Класически цветове за всеки стил
Балансиран и ясен звук от всички посоки
Динамичен широколентов високоговорител за богат, плътен звук
Наслади се на прекрасно балансиран звук с Galaxy Buds4, благодарение на 11 мм широколентов високоговорител, който пресъздава богат звук – от плътен, контролиран бас до ясни и детайлни високи честоти.
Чуй как всеки слой от звука оживява
Чуй как всеки слой от звука оживява с разширена битова дълбочина и високи честоти на семплиране. Samsung Seamless Codec (SSC) поддържа 24-bit / 96 kHz аудио, за да запази оригиналния звук с огромно количество детайли, а оптимизираният контрол на предаването осигурява стабилно аудио изживяване с минимални смущения или прекъсвания. Активирай опцията Ultra High Quality Audio (UHQ) на своя Galaxy смартфон и преоткрий любимите си песни в пълната им дълбочина.5
Богат звук, настроен по твой вкус
Направи крачка към стабилно аудио изживяване всеки ден. Персонализирай басовете, високите честоти и тоналния баланс с 9-лентовия еквалайзер, за да създадеш изцяло твои настройки. Galaxy Buds4 адаптивно оптимизират звука според формата на ухото ти и начина, по който ги носиш, за да ти осигурят слушателско изживяване с постоянно качество, дори когато регулираш силата на звука.6
Суперясни разговори, дори в шумна среда
Гласът ти се улавя прецизно от 6 микрофона, разположени около главата ти, които интелигентно го изолират от фоновия шум чрез усъвършенствана Deep Neural Network (DNN) технология. Изключително чистият гласов сигнал се предава без усилие чрез Super Wideband (SWB) с честота до 16 kHz между твоите Galaxy Buds4 и Galaxy смартфона ти. Чуваш и те чуват ясно и силно – дори когато наоколо е шумно.7
Потопи се в звукa
Разшири звуковото изживяване от стерео до величествена концертна зала или огромен стадион – постави се в центъра на изпълнението на живо само с едно докосване. Почувствай инструментите и вокалите в три измерения и се потопи в атмосферата – музиката те обгръща изцяло.8
Потопи се в звук, който се адаптира към теб
Изживей своята звукова вселена
With its quality sound system, Galaxy Buds4 achieves precise noise control. Distractions fade in real-time as the Active Noise Canceling (ANC) algorithm instantly processes and adapts to your ear shape and fit. Tune in to immersive sound wherever you are.
Слушай музика и остани свързан с околния свят
Създай своето перфектно звуково пространство. Galaxy Buds4 интелигентно настройват ANC и околните звуци според средата в реално време – това е идеално решение, независимо дали искаш по-малко шум или да чуваш повече от обстановката около теб. Потопи се в музиката, без да губиш връзка със света.
С екосистемата Galaxy си в синхрон с всичките си устройства9
Свързваш се мигновено. Директно с твоята музика
Отвори кутията и всичко е готово – толкова е просто. Без приложения, без инсталации, без излишни стъпки. Galaxy смартфонът и Galaxy Tab автоматично откриват твоите Galaxy Buds4 за бързо и безпроблемно сдвояване.10
Сега всичко работи като едно цяло с One UI
One UI 8.5 създава хармонична връзка между Galaxy Buds и твоя Galaxy смартфон – като истински дует, който се движи в синхрон с теб. Управлението е естествено и интуитивно: всичко е в настройките на устройството, без допълнителни приложения. А чрез Quick Panel имаш лесен достъп до функциите и настройваш звука за всяко приложение поотделно.11
Личен AI преводач в ухото ти
Преодолявай езиковите бариери с персонален AI преводач директно в ухото ти. Galaxy AI Interpreter осигурява превод в реално време – чуваш го през Galaxy Buds4, а текстът се визуализира на твоя Galaxy смартфон. Galaxy AI гарантира ясна и ефективна комуникация между различни езици.12
Активирай своите AI асистенти само с гласа си
Помоли за съдействие само с гласа си – без да докосваш телефона. Говори с AI асистенти като Bixby, за да получаваш информация или да управляваш задачи в реално време, без излишно забавяне.13
Отговаряй с кимване
Едно кимване или поклащане на главата е достатъчно. Galaxy Buds4 разпознават жестовете ти, за да отговаряш на обаждания или да говориш с Bixby, без да докосваш нищо. Получаваш нужната помощ лесно и естествено – дори когато ръцете ти са заети или не е удобно да говориш.14
Свържи се с изцяло новия AI телефон
Свържи Galaxy S26 или S26+ с Galaxy Watch8 и направи всеки ден по-вълнуващ. Наслади се на по-качествен звук благодарение на подобрения кодек и стабилната Bluetooth 6.1 връзка, докато следиш по-осъзнато съня и здравето на сърцето си.
Често задавани въпроси
Основните разлики между Galaxy Buds4 Pro и Galaxy Buds4 са както следва. Galaxy Buds4 Pro разполагат с подобрен двупосочен високоговорител и двойни усилватели, които възпроизвеждат Hi‑Fi звук, максимално близък до оригиналния запис. Те идват и с 3 размера силиконови накрайници, които осигуряват по‑добро прилягане и по‑малко изкривяване на звука. Функции като Voice Detect и Siren Detect също са налични само при Buds4 Pro. 17
Galaxy Buds4 се предлага със слушалки, калъф за зареждане и ръководство за бърз старт. USB Type-C кабелът не е включен.
Galaxy Buds4 се предлага в два класически цвята, бял и черен. С цветове, които никога не излизат от мода, Galaxy Buds4 подхождат на облеклото ти за всеки повод.
Да, калъфът за зареждане на Galaxy Buds4 може да се зарежда безжично. Безжичната зарядна станция не е включена и се продава отделно.
Не. Калъфът за зареждане за всеки Buds е оформен по различен начин, което го прави несъвместим между двата модела.
Управлявай Galaxy Buds4 лесно с Pinch Control, като използваш само показалеца си. Сложи слушалките и опитай: едно докосване за пауза, пускане или приемане на обаждане; две докосвания за следващата песен; три – за предишната. Задръж, за да активираш избрана функция или да откажеш обаждане. А с леко плъзгане нагоре или надолу контролираш силата на звука без усилие.
Активирай SSC – UHQ, когато Galaxy Buds4 са свързани със съвместимо Galaxy устройство, и се потопи в истинско Hi‑Fi изживяване. Звукът достига до теб в разширени 24-bit и 96 kHz, за да чуеш всяка нота в пълния ѝ детайл. 18
Наслади се на звук до 24-bit / 96 kHz с SSC – UHQ, наличен на най-новите Galaxy смартфони – от сериите S26 и S25 до S24, S23, Z Fold7, Z Flip7 и предишните Fold и Flip поколения. Функцията е достъпна и на Galaxy Tab S11, S10 и S9 с One UI 6.1.1 или по-нова версия. В бъдеще още устройства ще получат поддръжка. 19
Гласът ти звучи ясно навсякъде. Galaxy Buds4 Series използват напреднала DNN технология, за да го изолират прецизно, а Super Wideband (SWB) до 16 kHz прави разговора изключително чист и естествен. 20
Просто отвори кейса за зареждане и вече можеш да свържеш Galaxy Buds4 с твоето Galaxy устройство. Слушалките автоматично започват сдвояване и на екрана се появява изскачащ прозорец. Докосни Connect и процесът е завършен. 21
Управлявай Galaxy Buds4 по най-удобния за теб начин. Ако твоето Galaxy устройство е с One UI 8.0 или по-нова версия, можеш да контролираш ключови функции от Quick Panel или да настроиш твоите Buds4 в детайли директно от настройките – без допълнителни приложения. При по-ранни версии на One UI настройките са достъпни в Galaxy Wearable. 22
Говори свободно – Galaxy се грижи за превода. Твоите думи се превеждат и звучат през високоговорителите на смартфона, а думите на събеседника ти се превеждат и чуват директно в Galaxy Buds4 Series. Просто постави слушалките в ушите си и общувай без езикови бариери. 23
Auto Switch се грижи звукът да те следва навсякъде. Докато твориш на Galaxy Tab, можеш да приемеш обаждане мигновено – и след това да се върнеш към проекта си без прекъсване и без излишни стъпки. 24
Сравни Galaxy Buds
Отзиви
Galaxy Buds4
Отзиви със снимки и видеоклипове
Филтри
Сортирането по релевантност поставя най-добрите отзиви най-отгоре. Взимаме предвид неща като гласувания за полезност, актуалност, снимки и други характеристики, които читателите търсят в своите отзиви.
Филтри
655 Отзиви
2026-05-07
2026-05-11
Lichtenbergstraat 29
Samsung Klantenservice
Hee Frandaily, Wat geweldig om te horen dat je zo enthousiast bent over de Galaxy Buds4! De heldere geluidskwaliteit en de sterke bass zijn echt sterke punten, en de noise cancelling maakt het luisteren tijdens het reizen een stuk aangenamer. Het is fijn dat ze ook comfortabel zijn tijdens het sporten. Voor een nog betere pasvorm kun je wellicht verschillende siliconen tips proberen. Geniet van je muziekervaring en de handsfree AI-functionaliteit! 🎶 Heb de gebruikstips voor de Custom EQ en ANC instellingen niet vergeten!
2026-04-23
Leicester
Samsung
We're thrilled to see that you chose the Galaxy Buds4 as your first foray into Buds, and that they are impressing you so much! With an 11 mm dynamic wide-range speaker, you are treated to beautifully rich sound, with deep bass and clear highs. You can enjoy your favourite tunes exactly as they were intended to sound, and it's almost hard to believe that everyone around you can't hear them too! At just 4.6g per Bud, the super lightweight design makes long usage sessions a breeze, especially with the comfortable form of the Bud that stays secure even through exercise. The brushed metal design gives you the premium feel you deserve. Thank you for sharing your thoughts, we're sure that these Buds will be wowing you for years to come! ^SK at Samsung Support
2026-05-07
2026-03-10
London
CX
We're thrilled to hear that you're enjoying your Galaxy Buds4, Mrcraner. The sound is full of clarity with rich bass and detailed highs, whilst the ANC and Ambient mode adjust in real time, working like a dream to ensure a superior listening experience, no matter the environment you're in. Voices are crisp and clear when it comes to audiobooks, podcasts and calls. The battery is reliable, and portable charging is fast for those occasions when you need a quick boost of power. The ergonomic design delivers comfort like never before with a focus on both breathability and in-ear security - they look super stylish, too! Thank you for taking the time to share your review with us - you've made our day. ^EW at Samsung Support
2026-05-07
2026-03-15
Leeds
CX
Thanks for the great review and for sharing your feedback with us! Should you need us, our friendly Support Teams are on hand to help. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support
2026-05-11
2026-03-19
Sutton Coldfield
Samsung
We are over the moon to see you are loving your spectacular Buds4! Thanks to the sleek brushed metal blade and ergonomic design, this will look perfect in your ears and will give the ultimate comfort fit! Not only that, but with the stunning transparent case, along with the quick connect button, you'll have a seamless experience from the get go! The awesome dynamic 11mm wide-range will deliver rich sound from solid, controlled bass to clear, detailed highs. Along with the Active Noise Cancellation, we have further enhanced this to help you dive deeper into your music and focus on your music easier than ever before. All this will be possible thanks to the 45 mAh Bud battery and 515 mAh case battery, giving you hours of epic entertainment! ^LB at Samsung Support
2026-05-11
2026-05-07
2026-04-19
Луцьк
Служба підтримки клієнтів
Дякуємо за довіру та відгук! Нам дуже приємно, що ви залишилися задоволені 😌 Якщо знадобиться консультація чи допомога, будь ласка, звертайтеся до нашої служби підтримки: <a href="https://www.samsung.com/ua/support/contact" target="_blank" rel="noopener noreferrer">https://www.samsung.com/ua/support/contact</a>. Будемо раді допомогти!
2026-03-19
Barnsley
CX
We're delighted to hear that you're impressed with the stunning Galaxy Buds4, Emma! You can see and feel how premium these are straight away, with the high-end design and the flawless finish. The audio is full of clarity with rich bass and crisp highs, and the advanced and adaptive Active Noise Cancellation (ANC) adjusts in real time and works like a dream to ensure a superior listening experience, no matter the environment you're in. The comfort factor is high thanks to the ergonomic design, which allows for natural airflow, and the battery life is reliable even on those longer listening sessions. We're so pleased to know that you're happy with your first pair of earbuds, and your feedback has really made us smile. Keep enjoying, and thank you for sharing your review! ^EW at Samsung Support
2026-03-19
PERRANPORTH
CX
We're pleased to hear that you like your new Galaxy Buds4 Pro, Akkin! The packaging and design are sleek and modern, and the White colourway is clean and stylish. Charging is quick, and the audio delivers deep bass and crisp highs. Thank you for sharing your thoughts and feedback, and keep enjoying! ^EW at Samsung Support
2026-03-18
Leeds
CX
Thank you for sharing your first impressions of the Galaxy Buds4. We’re glad to hear that the compact packaging and the clear, modern case made a good first impression, and that pairing them with your phone was quick and seamless. We understand your concerns about the fit, especially as these are your first earbuds. The Galaxy Buds4 use an open‑fit design, which feels light and airy in the ear, but this can vary depending on ear shape and may require a little adjustment at first. To help you get the most stable and comfortable fit, you may find this official Samsung guide from our colleagues overseas useful: https://www.samsung.com/us/support/answer/ANS10007667/ It’s also great to hear that you’re enjoying the sound quality and that audio transfers straight to the buds as soon as they connect. Regarding the controls, it can take a bit of time to get used to the pinch and swipe gestures, especially for volume, but many customers find they become easier as they get familiar with the touch‑sensitive areas. We appreciate you sharing your brother’s suggestion about the Pro model. The Galaxy Buds4 Pro use an in‑ear silicone‑tip design that provides a deeper seal and may feel more secure during movement. If comfort and stability are your priority, we’d be happy to help you compare both models to find the best match for your needs. If you need help getting the most out of your Galaxy Buds4, or you'd like to discuss which option might suit you best, we’re always happy to assist. Our full contact details and operating times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-03-19
Talybont
CX
It is amazing to see that you are enjoying your new Buds4, Nia! Thanks to the sleek brushed metal blade and ergonomic design and based on global ear data, we have worked hard to give you the best comfort to help you listen to them for years to come! With the dynamic 11mm wide range speaker, you will deliver rich sound from solid, controlled bass to clear, detailed highs! Along with Active Noise Cancellation, you can switch off from the outside world, and dive deeper into your music! Enjoy! ^LB at Samsung Support
2026-03-10
Essex
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, Rishoo! This feedback is music to our ears (as well as yours!) You will always get the five-star treatment with us! ^JH at Samsung Support
2026-04-03
Waterlooville
Samsung
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^JH at Samsung Support
2026-03-23
Loughborough
CX
We’re delighted to hear that the Galaxy Buds4 have felt like a noticeable improvement over your previous Galaxy Buds. It’s great to know that the fit has been comfortable and secure across different activities, and that the sound quality has stood out with clear, well‑balanced audio and impressive depth. We’re also pleased to hear that the Active Noise Cancelling has performed well when you’ve chosen to use it. We’re also glad that the modern, stylish design with the all‑new metal blades has appealed to you, and that the compact charging case has been practical for everyday use. From their great sound and features to their brilliant design, you can continue enjoying a premium experience with these earbuds. ^CL at Samsung Support
2026-07-03
Eeklo
Samsung Klantenservice
Hallo Marcvers, Wat geweldig om te horen dat de Galaxy Buds4 zo goed passen en dat ze stevig blijven zitten, zelfs tijdens het rijden met je rolstoel! Het is fantastisch dat je kunt genieten van omgevingsgeluid en tegelijkertijd de muziek kunt horen zonder onderbrekingen. Deze functionaliteit maakt ze perfect voor dagelijkse situaties. Vergeet niet om regelmatig de Custom EQ aan te passen voor de beste geluidskwaliteit. Geniet van je muziek en gesprekken! 🎶
2026-03-13
Glasgow
Samsung
Thank you for sharing such a glowing review of your Buds4 Pro, Shazee! We work hard to put our Buds at the very forefront of technology, so that our users get to experience the very best advancements we make as we explore the true potential of the Galaxy. You can get up to 26 hours of music play with Active Noise Cancellation enabled. Check out this guide provided by our colleagues in the US to help you get the most out of your Buds: https://www.samsung.com/us/support/answer/ANS10001314/ ^LB at Samsung Support
2026-03-20
Dunfermline
CX
Thank you for sharing how much of an improvement the Galaxy Buds4 have been for you compared with your previous pair, Wils! It is great to know that the sound quality has made such a strong impression, especially thanks to their dynamic wide‑range speaker system. We are also pleased that the AI features took you by surprise in such a positive way. It is wonderful to hear that you have been impressed by the superb design and build quality too. The Galaxy Buds4 feature a sleek, modern look with refined metal accents and a compact case that keeps everything stylish and easy to carry. Regarding the fit, we understand how important a secure and comfortable feel can be. The Galaxy Buds4 use an open‑fit design, which keeps them light, natural and comfortable throughout the day. To help you get the best and most stable experience, you may find this official fit guide from our colleagues in Samsung US really useful: https://www.samsung.com/us/support/answer/ANS10007667/ We are thrilled overall that you would recommend them to others who want to get the most out of their music. ^CL at Samsung Support
2026-04-01
Srbija
2026-04-10
Mitcheldean
Samsung
It is great to see you are loving your spectacular Buds4, Liam! Thanks to the sleek brushed metal blade and ergonomic design and based on global ear data, you'll get the best comfort for hours to enjoy your favourite songs! Not to forget, the stunning transparent case will showcase your Buds off to everyone without the need to remove them! The impressive dynamic 11mm wide range speaker with Ultra high quality audio, you'll get a rich audio experience, and the bass will be taken through the roof! Along with the improved Active Noise Cancellation, you can dive deeper into your music whilst switching off from the outside world! With the simple connection by simply opening the case, you are good to go in a flash! Along with the huge 515mAh case battery and 45 mAh Bud battery, you'll get hours to fall in love with your music all over again! ^LB at Samsung Support
2026-05-12
Alfons Servaislei 48
Samsung Klantenservice
Hey ArthurL! Beautiful to hear dat de Galaxy Buds 4 zo goed aansluiten op gebruikersfeedback! De natuurlijke evolutie en verbeterde comfort zijn zeker pluspunten. Vergeet niet te profiteren van functies zoals de Custom EQ voor een gepersonaliseerde luisterervaring en Adaptive ANC die automatisch reageert op omgevingsgeluid. Geniet van je muziek en gesprekken! 🎶✨
2026-03-18
MANCHESTER
Samsung
We're delighted to hear that you like your new Galaxy Buds Pro and the cute accompanying case. It's also brilliant to know that you're finding them to be user-friendly. We really appreciate your feedback in regard to the box contents, specifically the cable. We'd like to reassure you that your phone's charging cable is compatible. The sound quality of your new earbuds is top-tier, and delivers rich bass with crisp, detailed highs! Thank you for sharing your review with us, and keep enjoying! ^EW at Samsung Support
2026-06-20
Arlon belgique
Service clients Samsung
Super ! C'est génial que vous appréciez vos Galaxy Buds4. Leur son riche et clair, combiné à l'ANC adaptatif, en fait un choix idéal pour profiter de votre musique. N'oubliez pas d'explorer les options de personnalisation comme le Custom EQ pour une expérience audio encore plus personnalisée. Restez paré pour la suite avec votre fidèle équipement Samsung, et profitez pleinement de chaque écoute ! 🎶
2026-03-18
Aberdeen
CX
We are pleased to hear that you like the compact and lightweight design of the Galaxy Buds4, along with their comfortable fit and intuitive controls, especially when compared to your previous Galaxy Buds3. We also appreciate your feedback about voice control, which you found useful on the earlier model and now miss on the new one. With the Galaxy Buds4, hands‑free control is still available, but it works a little differently to previous generations. Direct voice commands such as saying “next song” without an assistant are not included. However, you can still enjoy hands‑free playback control by using Bixby or your preferred voice assistant. The Galaxy Buds4 also introduce helpful new features such as head gestures and improved pinch controls, designed to make everyday use easier, whether you are commuting, on the move or at the gym. Here is a useful step‑by‑step guide on how to control your earbuds quickly and easily for the smoothest experience: https://www.youtube.com/watch?v=fTYAZEYorns Your feedback is very much appreciated, and we will make sure it is passed on to the relevant teams, as improving the user experience is always a priority for us. If you need any help getting the most out of your product, we are always happy to assist. For future reference, our full contact details and operating times can be found on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-04-24
Chaussée d'Andenne 24
Service clients Samsung
Bonjour Trautes, C'est super de savoir que vous appréciez le son agréable des Galaxy Buds4 ! 🎶 À 68 ans, c’est génial que vous trouviez du plaisir à écouter de la musique et à passer des appels avec ces écouteurs. N’oubliez pas d'explorer les réglages de l'égaliseur personnalisé pour ajuster le son à vos goûts. Profitez bien de votre musique et de vos appels ! Bonne écoute !
2026-03-10
Staffordshire
CX
We're thrilled to see that your Galaxy Buds4 have given you that five-star feeling, Cjay! Keep enjoying! ^EW at Samsung Support
2026-05-18
Rhoon
Samsung Klantenservice
Hallo Katarzyna! Wat fijn om te horen dat je zo tevreden bent met de Galaxy Buds4! De snelle en veilige bezorging is altijd belangrijk, en het is geweldig dat de kwaliteit van de muziek en het ontwerp aan je verwachtingen voldoen. Met de Adaptive ANC en Custom EQ kun je je luisterervaring verder personaliseren. Geniet van je muziek zonder ongemak! Vergeet niet dat je ook de AI-functies kunt gebruiken voor handsfree bediening. Veel luisterplezier! 🎶✨
2026-05-25
София
2026-03-15
London
Samsung
We’re thrilled to read your thoughts and feedback on your Buds4 Pro. Thanks for sharing with us and giving us top marks! ^HS at Samsung Support
2026-04-03
Northampton
Samsung
We're very grateful for the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to see how much you’re loving your Buds4! ^CB at Samsung Support
2026-03-19
Basildon
CX
Thank you for sharing your experience with the Galaxy Buds4, Kazzie! It’s wonderful to hear that these brilliant earbuds have performed better than expected and stayed secure even during running and jumping. The Galaxy Buds4 are designed with a light, open‑fit shape that offers comfort without the pressure of silicone tips, so we’re really pleased to hear they’ve been comfortable enough for you to fall asleep wearing them. This design also naturally allows a bit more awareness of your surroundings, just as you noticed, while still delivering clear and powerful sound for everyday listening. We’re glad the style has impressed you too. They feature sleek metal detailing and a modern translucent case, giving them a clean, stylish look that stands out while staying subtle. It’s great to know that they’ve not only met your expectations but exceeded them compared with your Buds2 Pro when it comes to fit and comfort. We really appreciate your recommendation. ^CL at Samsung Support
2026-05-09
Den Haag
Samsung Klantenservice
Hoi Emine! Wat geweldig om te horen dat je zo tevreden bent met je Samsung Galaxy Buds4! Het heldere geluid en de diepe bass zijn inderdaad geweldige kenmerken, net als de comfortabele pasvorm. Het is fijn dat de noise cancelling je helpt om omgevingsgeluiden te verminderen. Vergeet niet om de Custom EQ te gebruiken om je audio-ervaring verder te personaliseren. Geniet van je muziek en telefoongesprekken! 🎧💚
2026-03-11
Newcastle
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, Campbell! You will always get the five-star treatment with us! ^JH at Samsung Support
2026-03-14
Leicester
Samsung
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^CL at Samsung Support
2026-03-10
Dorset, United Kingdom
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy Buds4, Tazie! ^CL at Samsung Support
2026-03-15
Scotland
Samsung
We love reading that we’ve given you that five-star feeling. Feedback like yours is pivotal in helping us innovate. Keep enjoying! ^AR at Samsung Support
2026-03-12
Liverpool
Samsung
Thanks for sharing the stellar experience you have had with the Buds4, Woko. ^CB
2026-04-11
Antwerpen
Samsung Klantenservice
Hallo! Fijn om te horen dat je tevreden bent met de Samsung Galaxy Buds4. Het is geweldig dat je het goede, gebalanceerde geluid en het lichte ontwerp waardeert. Je feedback over de noise cancelling en de fit in drukke situaties is nuttig; het is inderdaad een kwestie van persoonlijke voorkeur. Probeer de Custom EQ-functie om het geluid aan te passen aan je omgeving! Geniet van je muziek en je oordopjes! 🎶
2026-03-22
east midlands
Samsung
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^EW at Samsung Support
2026-03-10
CX
We’re delighted to hear that you’re suitably impressed with your amazing Buds4, so thanks for your wonderful feedback! ^PM at Samsung Support
2026-04-22
2026-03-15
Bromley
Samsung
We're so pleased to hear that you're enjoying your Galaxy Buds4, Ryan. Thank you for sharing your five-star feedback! ^EW at Samsung Support
2026-03-15
Bromley
Samsung
Thank you for sharing such a glowing review of your Buds4, Ryan! Thanks to the dynamic 11mm wide range speaker, you'll get a richer sound experience, which will wow you for years to come! Along with the sleek brushed metal blade and ergonomic design, these will fit perfectly in your ears for hours! We work hard to put our Buds at the very forefront of technology, so that our users get to experience the very best advancements we make as we explore the true potential of the Galaxy. ^LB at Samsung Support
2026-03-30
2026-04-05
Burgas
2026-03-19
Edinburgh
CX
Thank you for sharing your stellar experience with the amazing Galaxy Buds4, Sunshine! It’s great to hear how much you were looking forward to trying the new model, and even better to know that they didn’t disappoint. We’re pleased to hear that pairing was almost instant, as the Buds4 are designed to connect quickly and seamlessly with your Galaxy device. It’s also wonderful that the fit feels secure and comfortable for you, with no worries about them falling out. Their lightweight open‑fit design is crafted exactly for that everyday, effortless wear. We’re especially happy that the sound quality has stood out. With their dynamic wide‑range speakers built for a high‑fidelity audio experience, it’s great to know the performance matches what you’ve enjoyed from previous models, while offering enough power for longer listening sessions thanks to their long‑lasting battery. Overall, we’re delighted that the Galaxy Buds4 have worked so well for you, and it means a lot to hear that you would recommend them to friends and family. ^CL at Samsung Support
2026-04-13
Oosterhout
Samsung Klantenservice
Wat fijn om te horen dat je zo blij bent met je nieuwe Galaxy Buds4! 🎶 Het verbeterde geluid, met diepere bas en helderder geluid, maakt zeker een groot verschil. Geweldig dat je ook tevreden bent over de noise cancelling en de transparantie-modus; ze zijn perfect voor een naadloze luisterervaring. Vergeet niet de Custom EQ-instellingen te gebruiken voor een nog persoonlijkere geluidsbeleving. Veel luisterplezier! 🎧
2026-03-16
Newcastle
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, this is truly music to our ears! You will always get the five-star treatment with us! ^JH at Samsung Support
2026-04-17
2026-03-27
Livingston
CX
It is amazing to see that you have had the ultimate five-star experience with us, Madi! Great to see the Buds4 are delivering in all areas! We are always here to give you the wow factor that you deserve! ^JH at Samsung Support
2026-03-11
Northamptonshire
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, Auras! You will always get the five-star treatment with us! ^JH at Samsung Support
2026-03-19
Heckmondwike
CX
It's made our day to hear that you like your gorgeous new Galaxy Buds4, Kal. The audio is full of clarity with rich bass and crisp highs, whilst the touch controls and head gestures deliver natural and responsive commands. The added option of voice controls provides a well-rounded and seamless experience. The design is modern and stylish, and the freshly redesigned case continues excellent performance whilst being perfectly pocketable for your portability needs. The Wearable app is brilliant and provides core management features such as Settings and software updates. We appreciate your feedback in regard to the cable, and would like to reassure you that your phone cable is completely compatible. Thank you so much for sharing your review with us, and keep enjoying! ^EW at Samsung Support
2026-03-22
Basingstoke
CX
We’re delighted to hear that the fantastic Galaxy Buds4 have lived up to your expectations as a happy Samsung user, Abekman15! It’s great to know that the sound quality has stood out for you, and that the fit has felt comfortable, snug and secure, even while jogging. We’re also glad that the Active Noise Cancelling has enhanced your listening experience, and that the touch controls have been easy to use. It’s also great to hear that the battery life and charging speed have worked well for you, supporting everyday use without interruption. Thank you for your recommendation, and enjoy the amazing experience and quality you can expect from our products! ^CL at Samsung Support
2026-03-10
Lincolnshire
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback! You will always get the five-star treatment with us! ^JH at Samsung Support
2026-04-26
Jachtlaan, Ede, 69
Samsung Klantenservice
Hallo Adamf, Fantastisch om te horen dat je zo tevreden bent met de Galaxy Buds4! De heldere geluidskwaliteit en het comfort zijn inderdaad belangrijke pluspunten. Je opmerking over de actieve ruisonderdrukking is waardevol; het is altijd goed om te weten waar we ons kunnen verbeteren. Vergeet niet dat je met de Custom EQ instellingen ook de geluidsbalans kunt aanpassen voor je eigen voorkeuren. Geniet van je muziekervaring! 🎶✨
2026-03-18
Fleetwood
CX
We’re delighted to hear how impressed you are with your upgrade so far! It’s great to know that the bass and voice clarity stood out straight away with the Galaxy Buds4. With an 11 mm dynamic wide‑range speaker designed to deliver rich, full audio with clear highs and solid low‑end performance, your music and calls gain greater depth and clarity. We’re also pleased that the fit has been working well for you. These earbuds are shaped using computational global ear‑data modelling to improve stability and comfort, even without silicone tips, helping them stay snug whether you’re walking, relaxing or on the move. As you mentioned, the Galaxy Buds4 also come with a compact, lightweight case with a translucent cover, making it easy to see if the earbuds are docked correctly while giving them a modern, premium look. We’re glad to hear they’ve continued to stay secure after a few days of use, even without the traditional “plug‑style” fit, and that you haven’t experienced any slipping or falling out. Their open‑fit, lightweight design is crafted for all‑day wearability without ear fatigue. It’s great that you’re planning to try them outdoors as the weather improves. We hope they continue to perform just as well on your bike rides, offering clear sound and balanced audio wherever you go! ^CL at Samsung Support
2026-04-27
Україна
Служба підтримки клієнтів
Дякуємо вам за відгук. Бажаємо приємного та тривалого користування! Якщо вам знадобиться консультація чи допомога, будь ласка, звертайтеся до нашої служби підтримки: <a href="https://www.samsung.com/ua/support/contact" target="_blank" rel="noopener noreferrer">https://www.samsung.com/ua/support/contact</a>. Завжди раді допомогти!
2026-03-18
Washington
CX
We are over the moon to see you are enjoying your Buds4. From the dynamic wide-range speakers, giving you the best audio experience, to the improved Active Noise Cancellation, helped by Galaxy AI, will enable you to fully immerse into your music and switch off from the outside. Your feedback is greatly appreciated regarding the design of the Buds, and with the ergonomic design, we have gone above and beyond to make sure they give you the most comfortable fit for years to come, along with the sleek colours, these will look perfect in your ears! We'll take this on board to help improve our products in the future! ^LB at Samsung Support
2026-04-27
Service clients Samsung
Bonjour Mendelch770, Nous vous remercions d’avoir partagé votre avis. Nous comprenons que vous ayez rencontré un dysfonctionnement avec nos Galaxy Buds4 et nous en sommes navrés. Ajustez les mini-oreillettes à la forme de vos oreilles en suivant nos recommandations : • Si le capteur tactile n’est pas en contact avec votre oreille, la mini-oreillette risque de ne pas fonctionner. Si vous n’entendez pas un son vous informant que les mini-oreillettes sont détectées, retirez-les de vos oreilles, puis remettez-les ou passez à des embouts ajustés à vos oreilles. • En raison de la nature des mini-oreillettes, elles peuvent se détacher ou tomber de vos oreilles lorsqu’elles sont portées (Galaxy Buds4). • Si les mini-oreillettes ne sont pas positionnées correctement dans vos oreilles, certaines fonctions, comme les appels téléphoniques, risquent de ne pas fonctionner. Utilisez une paire d’embouts adaptés à vos oreilles et positionnez correctement les mini-oreillettes (Galaxy Buds4). • Si l’embout se coince dans le petit espace à l’extérieur de la mini-oreillette ou n’est pas inséré correctement, la qualité audio peut être réduite et les modes de contrôle du bruit peuvent ne pas fonctionner correctement. Assurez-vous que l’embout est correctement inséré dans la mini-oreillette (Galaxy Buds4). • Respectez toutes les consignes de sécurité et directives formulées par le personnel compétent dans les lieux où l’utilisation d’appareils mobiles est interdite, comme par exemple dans les avions et les hôpitaux. 1. Prenez chaque mini-oreillette et retirez-les verticalement de l’étui de chargement. 2. Vérifiez le sens de chaque mini-oreillette. 3. Insérez les mini-oreillettes dans vos oreilles en orientant les marques de direction imprimées vers vous, et orientez le microphone situé à la base des mini-oreillettes vers votre bouche. 4. Ajustez les mini-oreillettes en les tournant vers la gauche ou la droite pour les mettre en place confortablement dans vos oreilles. Les capteurs tactiles détectent automatiquement que vous portez les mini-oreillettes lorsque vous les mettez en place. Les mini-oreillettes émettent ensuite un son afin de vous informer qu’elles ont bien été détectées. Si ces conseils ne résolvent pas le problème, nous vous recommandons de contacter notre service clientèle sur: https://www.samsung.com/fr/support/contact afin que nous puissions examiner plus en détail votre situation et trouver une solution adaptée. Nous restons à votre disposition. Cordialement Alex, Service clients Samsung
2026-03-13
Norwich
Samsung
We love reading how much you are enjoying your upgrade to the Buds4 Pro. Thank you for sharing such delightful feedback with us, we love nothing more than seeing our customers enjoy our devices as much as we do. ^CB at Samsung Support
2026-06-02
Samsung
Hej, tack för att du delar med dig av dina tankar. Vi beklagar eventuella problem som uppstått. Din tillfredsställelse är oerhört viktig för oss och vi tar din feedback till oss. Om du behöver ytterligare hjälp är du välkommen att kontakta vårt supportteam på https://www.samsung.com/se/support/livechat/. Tack.
2026-03-07
Service clients Samsung
Bonjour Xavier 1974, Merci d'avoir partagé votre point de vue sur nos Galaxy Buds4. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Nous sommes déterminés à nous améliorer et espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. Retrouvez les nouveautés de l'année sur notre site Samsung: https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung
2026-03-23
Ukraine
Служба підтримки клієнтів
Дякуємо за детальний відгук! Дуже приємно знати, що навушники стали вдалим подарунком і приносять задоволення у використанні 😌 Якщо знадобиться консультація чи допомога, будь ласка, звертайтеся до нашої служби підтримки: <a href="https://www.samsung.com/ua/support/contact" target="_blank" rel="noopener noreferrer">https://www.samsung.com/ua/support/contact</a>. Будемо раді допомогти!
2026-07-10
2026-03-23
Bognor Regis
CX
We're thrilled to hear that you're enjoying your new Galaxy Buds4, Jlilu. The ergonomic design is made for ultimate comfort, breathability and in-ear security. Meanwhile, the audio is full of clarity with rich bass and crisp highs, whilst the ANC and Ambient mode adjust in real time, working like a dream to ensure a superior listening experience no matter the environment you're in. Connectivity is smooth and seamless, and the newly refreshed case is designed for ease of use. A great battery life with superior charging speeds delivers ultimate reliability. Thank you for sharing your review with us, and keep enjoying! ^EW at Samsung Support
2026-03-14
Braintree Essex
Samsung
We're so pleased to hear that you are enjoying your Buds4 Pro. Congratulations on your order, and thank you for sharing your five-star feedback! ^CB at Samsung Support
2026-03-19
Wolverhampton
CX
Thank you for sharing your experience with the Galaxy Buds4, Devan. We appreciate you taking the time to outline what has worked well for you and where you feel the new earbuds could be improved. We’re pleased to hear that you have been enjoying the superb sound quality delivered by the advanced 2‑way speaker for the ultimate Hi‑Fi audio experience. As you mentioned, ensuring that the earbuds are worn correctly can make a dramatic difference to audio performance. Here is a useful link from our colleagues overseas on how to wear them for the best fit: https://www.samsung.com/us/support/answer/ANS10007667/ It’s great to know that Active Noise Cancelling and Ambient Mode have also been working well for you, and that being able to select two preferred listening modes has been especially convenient. We’re also glad to hear that the Pinch Controls and Swipe Controls feel responsive during everyday use. Regarding battery life, we are sorry to hear that it feels inconsistent. This can sometimes happen when one earbud is used more actively for calls, noise control or gesture inputs. If you notice this happening frequently, we would be happy to guide you through a few checks or settings adjustments to help improve consistency. Our full contact details and operating times can be found here: https://www.samsung.com/uk/support/contact/ We’re glad that the Galaxy Buds4 have offered great sound and useful features for your daily routine, and we are confident that you will enjoy them even more as you continue using them. ^CL at Samsung Support
2026-03-25
walsall
CX
Thank you for sharing your positive experience with the Galaxy Buds4, Juggy! It’s great to know the sound quality has stood out, with rich, well‑balanced audio across different genres. We’re also glad the Galaxy AI features have made a difference by automatically adapting sound, and audio settings based on your surroundings for a more personalised experience. It’s wonderful to hear the comfortable design has worked well for you alongside the strong overall audio performance. We’re pleased the Galaxy Buds4 have proven to be such a great choice! ^CL at Samsung Support
2026-04-26
Service clients Samsung
Bonjour Axcel45, Merci de partager vos impressions sur nos Galaxy Buds4. Nous regrettons que votre expérience n'ait pas été à la hauteur de vos attentes. Nous prenons chaque commentaire au sérieux dans notre engagement constant envers l'amélioration. Ajustez les mini-oreillettes à la forme de vos oreilles en suivant nos recommandations : • Si le capteur tactile n’est pas en contact avec votre oreille, la mini-oreillette risque de ne pas fonctionner. Si vous n’entendez pas un son vous informant que les mini-oreillettes sont détectées, retirez-les de vos oreilles, puis remettez-les ou passez à des embouts ajustés à vos oreilles. • En raison de la nature des mini-oreillettes, elles peuvent se détacher ou tomber de vos oreilles lorsqu’elles sont portées (Galaxy Buds4). • Si les mini-oreillettes ne sont pas positionnées correctement dans vos oreilles, certaines fonctions, comme les appels téléphoniques, risquent de ne pas fonctionner. Utilisez une paire d’embouts adaptés à vos oreilles et positionnez correctement les mini-oreillettes (Galaxy Buds4 Pro). • Si l’embout se coince dans le petit espace à l’extérieur de la mini-oreillette ou n’est pas inséré correctement, la qualité audio peut être réduite et les modes de contrôle du bruit peuvent ne pas fonctionner correctement. Assurez-vous que l’embout est correctement inséré dans la mini-oreillette (Galaxy Buds4 Pro). • Respectez toutes les consignes de sécurité et directives formulées par le personnel compétent dans les lieux où l’utilisation d’appareils mobiles est interdite, comme par exemple dans les avions et les hôpitaux. 1. Prenez chaque mini-oreillette et retirez-les verticalement de l’étui de chargement. 2. Vérifiez le sens de chaque mini-oreillette. 3. Insérez les mini-oreillettes dans vos oreilles en orientant les marques de direction imprimées vers vous, et orientez le microphone situé à la base des mini-oreillettes vers votre bouche. 4. Ajustez les mini-oreillettes en les tournant vers la gauche ou la droite pour les mettre en place confortablement dans vos oreilles. Les capteurs tactiles détectent automatiquement que vous portez les mini-oreillettes lorsque vous les mettez en place. Les mini-oreillettes émettent ensuite un son afin de vous informer qu’elles ont bien été détectées. Nous sommes déterminés à nous améliorer et espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. Retrouvez les nouveautés de l'année sur notre site Samsung: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2026-07-14
Samsung
While it's great to see that you have been enjoying incredible sound quality, we're disheartened to see that you have been struggling with the fit of your Galaxy Buds4. We put great amounts of research into the development of these Buds to ensure that the fit would work for the large majority of our users. Please make sure that you are wearing them correctly, as shown on the following link from our US colleagues: https://www.samsung.com/us/support/answer/ANS10007667/ For further support with your Buds, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're here to make sure that you can thoroughly enjoy your Buds, and will certainly take on board your feedback regarding the available accessories. ^SK at Samsung Support
2026-05-07
Belgique
Service clients Samsung
Salut Nico03 ! C’est super d'apprendre que tu es agréablement surpris par les Galaxy Buds4 ! Les basses renforcées et la réduction de bruit semblent vraiment faire la différence pour une expérience d'écoute immersive. C'est génial que tu aies pu les utiliser sans problème pendant tes sorties course ! Pense à explorer les options de personnalisation via ton smartphone Samsung pour encore plus d'optimisation de ton son. Profite bien de ta musique ! 🎶✨
2026-03-13
Samsung
Thank you for sharing such kind words. Your Buds4 will be wowing you for years to come! ^CB at Samsung Support
2026-05-22
2026-03-30
Zevenaar
Samsung Klantenservice
Wat fijn dat je zo blij bent met je Galaxy Buds4! 🎧 De omgeving geluidd aanpassingen en de mogelijkheid om het geluid aan te passen aan jouw voorkeuren maken ze echt veelzijdig. Het 360° geluid is zeker een geweldige functie, vooral bij films en muziek! Vergeet niet om af en toe de case te controleren voor stof en vuil, zodat je ze altijd veilig kunt opbergen. Geniet verder van de bass en de accucapaciteit van 20 uur! Veel luisterplezier!
2026-05-27
Dendermonde
Samsung Klantenservice
Hallo! Wat geweldig om te horen dat je zo tevreden bent met de Galaxy Buds4! 🎧 Het is fijn dat je de levering en tracking zo handig vond. Het mooie design van het doosje en de snelle verbinding met je smartphone zijn zeker pluspunten. Blij om te weten dat je het geluid al naar wens aan het finetunen bent. Vergeet niet om te experimenteren met de Custom EQ-instellingen voor de beste audio-ervaring. Veel plezier met je nieuwe buds!
2026-03-13
North west
CX
Thank you for taking time to review your new Buds4 Pro, Claudio. From the advanced 2-way speaker with a wider woofer to the 24-bit/96 kHz ultra high quality audio, we'll be taking your audio experience to a whole new level. Along with the enhanced Active Noise Cancellation, and with the help from Galaxy AI, you can dive deeper into your music! Not only that, but with the in-built Siren Detection, your Buds will automatically detect sirens incoming and will disable Active Noise Cancellation, helping you stay safe! The awesome Galaxy AI-powered Interpreter, you can break the language barrier straight from your ears! Your feedback regarding the design of the case is greatly appreciated, and we'll take this on board to help improve our products in the future! ^LB at Samsung Support
2026-03-19
Mitcham
CX
It's made our day to hear that you're loving your Galaxy Buds4, Sandra. The design is ergonomic and super comfortable for all-day use, whilst the audio is crisp and clear, delivering rich bass and perfect highs. The appearance of both the earbuds and the case is sleek and modern with a premium finish, and the White colourway is the perfect choice. The battery is reliable, and the charger makes quick boosts of power a total breeze. Thank you for sharing your recommendation, and keep enjoying! ^EW at Samsung Support
2026-03-17
Croydon
CX
Congratulations on your first ever earbuds! The Galaxy Buds4 are an excellent choice, and we're so happy to hear that you like them! The design is modern and stylish, and delivers on comfort, breathability, in-ear security, and an excellent audio experience. Connectivity is seamless, and we're glad you're finding the usage to be intuitive. The audio is full of clarity with rich bass and crisp highs, whilst the ANC and Ambient mode adjust in real time and work like a dream, ensuring a superior listening experience, no matter the environment you're in. Meanwhile, the mics ensure crystal clear conversations for both participants during calls. Charging is easy and convenient with the included case, and the magnets are perfect for ensuring they're properly seated! The overall design of the earbuds and the case is stylish and sleek, covering both looks and performance. Thanks so much for the glowing review - feedback like yours really means the world to us! ^EW at Samsung Support
2026-03-13
Rotterdam
Samsung
Thank you for sharing such a glowing review of your Buds4 Pro! We work hard to put our Buds at the very forefront of technology, so that our users get to experience the very best advancements we make as we explore the true potential of the Galaxy. From the huge battery that'll give you hours of entertainment, sleek brushed metal blade design and transparent case, giving you the five-star look that'll wow everyone that sees it, to the advanced 2-way speaker with Active Noise Cancellation, you'll get the best sound whilst switching off from the outside world! Along with the simple connectivity process, you'll be up and running in no time! Enjoy, and thank you for joining our family, you'll always love them! ^LB at Samsung Support
2026-04-08
Long Ashton
Samsung
Thank you for taking the time to share your experience with the Galaxy Buds4! We’re pleased to hear the fit has been a positive surprise for you. The Galaxy Buds4 use a computational, open‑fit design based on global ear data, helping them sit comfortably and securely without in‑ear tips. It’s great to know pairing was quick and seamless for you, and that battery life has impressed you as well. Both the earbuds and the charging case are designed to comfortably support extended daily use. We’re glad you enjoyed the overall sound quality too, as these earbuds boast dynamic wide‑range speakers tuned to deliver clear, balanced audio across music and podcasts. If you’re looking for a bit more depth, adjusting the 9‑band Equaliser in the Galaxy Wearable app may help tailor bass and loudness more closely to your personal preference. Thank you also for sharing your experience with the touch controls. The upgraded pinch controls are designed to manage playback and volume directly from the earbuds. We understand it can take a little time to get used to their positioning, particularly when adjusting the fit. Customising the controls within the app may also help reduce accidental inputs, ensuring you get the best possible experience. We appreciate your feedback regarding the packaging, in‑box contents and setup booklet. A helpful guide on how to set up your earbuds and connect them easily to your mobile device can be found in this official video: https://www.youtube.com/watch?v=T5n8o6A0Lp0 Overall, we’re delighted to hear you’d recommend the Galaxy Buds4 and rate them highly. We hope that with a little more personal tuning, they continue to deliver a comfortable and enjoyable listening experience for you. ^CL at Samsung Support
2026-03-10
Reading, Berkshire
Samsung
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^EW at Samsung Support
2026-03-27
North West
CX
Wow, we’re overjoyed to see just how much you are loving your wonderful new Buds4. Thank you for sharing such delightful feedback with us, we love nothing more than seeing our customers enjoy our devices as much as we do. ^SK at Samsung Support
2026-03-27
Leiden
Samsung Klantenservice
Wat fijn om te lezen, Michael! Het lijkt erop dat de Galaxy Buds4 je echt hebben verrast met de noise cancelling. Het is geweldig dat ze zo goed passen en je kunt genieten van een uitstekende geluidskwaliteit, zelfs in drukke omgevingen. Vergeet niet dat je kunt spelen met de Custom EQ instellingen voor een nog persoonlijkere luisterervaring. Blijf vooral genieten van je muziek zonder storende achtergrondgeluiden! 🎧
2026-06-13
Samsung Service Team
Hallo, um den Tragekomfort der Galaxy Buds4 zu optimieren, wurden diese auf der Grundlage von Daten zu verschiedenen Ohrenformen sowie durch computergestütztes Design entwickelt. Es kann manchmal etwas Zeit in Anspruch nehmen, um den optimalen Sitz zu finden, der für dich am angenehmsten ist. Versuche dir etwas Zeit zu nehmen, um den richtigen Sitz zu finden, der dir am besten passt. Bei weiteren Herausforderungen wende dich gerne an unseren Support, damit dein Anliegen individuell geprüft und eine passende Lösung gefunden werden kann. Hier findest du alle Kontaktmöglichkeiten: https://www.samsung.com/de/support/contact/ Dein Feedback hilft uns, unsere Produkte weiter zu verbessern.
2026-04-09
Elgin
Samsung
Fantastic to see that you're enjoying so many features of the incredible Galaxy Buds4. At just 4.6g per Bud, the super lightweight design makes long usage sessions a breeze, while the compact design of the case makes this model convenient to carry. With an 11 mm dynamic wide-range speaker, you are treated to beautifully rich sound, with deep bass and clear highs. You can enjoy your favourite tunes exactly as they were intended to sound! Not to mention, the intuitive set-up process means that you can get straight into the epic sound these Buds provide. While it's great that you are loving the sound quality, it's a shame that you have found the Buds to be loose and uncomfortable. We worked hard to ensure that this design would be comfortable and secure for the large majority of our customers. We would recommend checking the fit of your Buds, and making sure that you are wearing them correctly. This handy guide from our colleagues abroad will help you do this: https://www.samsung.com/us/support/answer/ANS10007667/ As for connectivity, these Buds benefit from a powerful Bluetooth 6.1 connection. However, we cannot guarantee that they will remain connected to your device in all scenarios, especially when putting increased distance and walls between them. We will continue to work hard to push the boundaries of tech, and are grateful for your feedback. With further usage, we're sure that your magnificent Buds will earn that final star. ^SK at Samsung Support
2026-03-18
Glasgow
CX
Congratulations on your new Galaxy Buds4! We're so pleased to know you're enjoying them. The audio is full of clarity with rich bass and crisp highs, whilst the ANC and Ambient mode adjust in real time, working like a dream, to ensure a superior listening experience, no matter the environment you're in. The design is modern and stylish, and delivers on comfort, breathability, and in-ear security. The redesigned case brings with it a horizontal, magnetic placement, which makes it easier to seat the earbuds correctly, and the clear lid allows you to visually verify that both earbuds are securely stowed and charging without opening the case. The controls are amazing and super intuitive! Thank you so much for sharing your five-star recommendation, and keep enjoying! ^EW at Samsung Support
2026-03-30
Portsmouth
Samsung
We appreciate you taking the time to share your wonderful feedback, and we’re thrilled to hear that you had an amazing experience with both the Galaxy Buds4 and the Galaxy Buds4 Pro. The Pro version offers a more enhanced experience in terms of hardware and features. However, both models deliver a brilliant listening experience, featuring the very best of our sound technology. ^CL at Samsung Support
2026-03-15
Birmingham, West Midlands
CX
It’s truly heartwarming to read about how long you have been enjoying our devices for, and that your new Buds4 Pro has cemented your loyalty to us. With the improved sleek brushed metal design, these will look and feel perfect in your ears! Along with improved Active Noise Cancellation, you can dive deeper into your music better than ever before! Thank you for sharing such a delightful review! ^LB at Samsung Support
2026-03-12
Sheffield
CX
Excellent to see how much the Buds4 have impressed you! Comfort is key when it comes to earbuds, so we made sure that this model was created with our users in mind, ensuring that you can wear them with ease for long usage sessions. The fit means that they are still secure while being sleek, allowing you to wear them wherever your day takes you. The sound quality of the Buds4 means that you can experience your favourite songs exactly as they were intended to sound, with crystal clear highs and deep bass. Calls are clear for both you and your calling companion, with 6 microphones working to isolate your voice and cut out background noise. You can seamlessly switch between listening to music and calling with ease, especially thanks to the intuitive Head Gestures that allow you to respond to incoming calls without even touching your phone. Connectivity is solid, especially with Bluetooth 6.1 and the Samsung Ecosystem. Our devices love working together, and will quickly get you up and running with your Buds so that you can focus on enjoying the incredible sound they offer. The compact charging case makes these Buds convenient to keep on you, and with battery life of up to 30 hours including the case, you will be powered all day long. With further use, we're sure that these Buds will continue to prove just how brilliant they are! ^SK at Samsung Support
2026-07-14
zonhoven
Samsung
Bedankt voor jouw recensie. Wij vinden het jammer om te lezen dat je niet helemaal tevreden bent met de Galaxy Buds4. Nieuwe oortjes zijn natuurlijk eventjes wennen, maar voor je het weet ben je er helemaal gewend aan geraakt. Als ze na wat oefenen alsnog niet goed in jouw oren blijven zitten, dan raden wij je aan om contact met ons op te nemen. Wij kijken dan graag met je mee en zullen ons best doen om je verder te helpen. Je kan onze servicekanalen hier: https://www.samsung.com/be/support/contact/ op onze website vinden.
2026-03-23
Slough
CX
Huge congratulations to you on your first pair of earbuds. The Galaxy Buds4 are a superb choice, and we're glad you like them! The design is super premium, delivering on both style and substance. The audio is full of clarity with rich bass and crisp, detailed highs, whilst the ANC and Ambient mode adjust in real time, working like a dream to ensure a superior listening experience, no matter the environment you're in. Pinch control is super convenient! We're delighted to hear that the stretch reminder is proving beneficial for you. It's fantastic for posture, aches and pains. Thank you for sharing your thoughts and feedback with us, and keep enjoying! ^EW at Samsung Support
2026-03-17
Lisburn
CX
We're so pleased to hear that you like your new Galaxy Buds4. The design is sleek, stylish and premium, and unpacking them really feels like a special experience. Managing your earbuds from your phone is super convenient, and the see-through lid of the case allows you to visually verify that your earbuds are both securely stowed and charging. The audio is full of clarity with rich bass and crisp highs, whilst the ANC adjusts in real time and works like a dream to ensure a superior listening experience, no matter the environment you're in. The brushed metal stems are stunning! We appreciate your feedback regarding the cable, and would like to reassure you that your existing phone cable is completely compatible. We also appreciate your thoughts about the controls. Although these are designed to be intuitive and user-friendly, we completely understand how they can take some time to get used to. Thanks for sharing your review with us, and keep enjoying! ^EW at Samsung Support
2026-04-08
Samsung
Hej, vi beklagar de besvär detta kan ha orsakat. Din tillfredsställelse är otroligt viktig för oss, och vi vill hjälpa dig att åtgärda detta snabbt. Vänligen kontakta vårt supportteam på https://www.samsung.com/se/support/livechat/. Vi vägleder dig genom varje steg för att säkerställa att ditt problem löses.
2026-03-10
Aberdeen
CX
Wow, we’re overjoyed to see just how much you are loving your wonderful new Buds4, we're thrilled to hear they have ticked all the boxes! Thank you for sharing such delightful feedback with us, we love nothing more than seeing our customers enjoy our devices as much as we do. ^JH at Samsung Support
2026-03-13
Derbyshire
CX
Thanks for the review and for sharing your feedback with us! Should you need us, our friendly Support Teams are on hand to help. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support
2026-04-20
Samsung klientų aptarnavimo komanda
Dėkojame už jūsų atsiliepimą ir apgailestaujame, kad jūsų patirtis neatitiko lūkesčių Suprantame, kad nemalonu, kai ausinės nesilaiko tinkamai ausyje. „Galaxy Buds 4“ ausinių tinkamumas kiekvienam žmogui gali skirtis. Patariame patikrinti, ar naudojami tinkamo dydžio ausų antgaliai ir ar jie tinkamai įstatyti į ausį; tai gali turėti didelės įtakos tiek patogumui, tiek garso kokybei. Taip pat norėtume pateikti keletą patarimų, kaip įsidėti ausines: - Kiekviena ausinę ištraukite iš įkrovimo dėklo vertikaliai. - Įdėkite ausines į ausis taip, kad krypties žymės būtų nukreiptos į jus, o mikrofonas, esantis ausinių apačioje, būtų nukreiptas į burną. - Reguliuokite ausines, pasukdami jas į kairę arba į dešinę, kad jos patogiai priglustų prie ausų. Mes mielai padėsime jums rasti jums tinkamesnį sprendimą ar patarimą susiekus su mūsų palaikymo komanda. Kontaktus, kuriais galite susieki, rasite https://www.samsung.com/lt/support/contact/
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Решения и съвети
Продуктова поддръжка
Намери отговори на въпроса
чат на живо
Виж как работят продуктите и получи съвет кои модели отговарят на нуждите ти.
- *Наличността на цветове може да варира в зависимост от държавата или оператора.
- *Наличността на цветове може да варира в зависимост от държавата или оператора.
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*Реалният живот на батерията може да варира и да зависи от условията на употреба, настройките, броя зареждания, силата на Bluetooth сигнала и други фактори.
*Реалното време за възпроизвеждане може да варира в зависимост от настройките.
*Galaxy Buds използват LC3 кодек, когато аудиото се предава през LE Audio. Наличността на LE Audio може да варира в зависимост от сдвоеното устройство и използваните аудио функции. За да функционира LE Audio, сдвоеното устройство трябва да го поддържа.
*Auracast™ е търговска марка на Bluetooth SIG, Inc. - 1. Устройствата се продават отделно. Go to feature
- 2. Устройствата се продават отделно. Go to feature
- 3. *Безжичното зарядно устройство и кабелът се продават отделно Go to feature
- 4. *Въз основа на глобално проучване на данни за формата на ухото, проведено от Центъра за иновации в дизайна на Samsung. Go to feature
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5.
*Устройствата се продават отделно.
*Ултрависококачествен звук (UHQ) до 24-бита / 96 kHz е наличен на Galaxy S26 Series, S25 Series, S24 Series, S23 Series, Z Fold7, Z Flip7, Z Fold6, Z Flip6, Z Fold5, Z Flip5 и Tab S11 Series, Tab S10 Series, Tab S9 Series с One UI 6.1.1 или по-нова версия. В бъдеще може да се поддържат и други устройства.
*UHQ е изключен по подразбиране и може да се конфигурира директно в настройките на телефона за устройства с One UI 8.0 и по-нова версия. За устройства, които работят с по-ранни версии на One UI, конфигурациите могат да бъдат намерени в приложението Galaxy Wearable. Go to feature - 6. *Устройствата се продават отделно. Go to feature
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7.
*Устройствата се продават отделно.
*Супершироколентовите (SWB) разговори са налични за сериите Galaxy S26, S25, Z Fold7, Z Flip7, Z Fold6, Z Flip6, A56,както и серите Tab S11 и Tab S10 с One UI 6.1.1 или по-нова версия. В бъдеще може да се поддържат и други устройства. Супершироколентовите разговори са налични независимо от приложението за разговори. SWB може да не се поддържа в зависимост от мобилната мрежа между устройствата.
*Всяка слушалка съдържа три микрофона (общо шест в устройството). Усъвършенстваната DNN технология обработва аудиото независимо на всяка слушалка, без взаимодействие между тях. Go to feature - 8. *360 Audio е налично само на смартфони Samsung Galaxy и устройства Galaxy Tab с Android One UI версия 3.1 или по-нова, както и на избрани модели Samsung TV. Поддържаните модели Samsung TV включват: Neo QLED 8K (QN900D, QN800D), Neo QLED 4K (QN95D, QN90D, QN87D, QN85D), OLED (S95D, S90D, S85D), QLED (Q80D, Q70D). Поддръжката за 360 Audio и проследяване на главата може да варира в зависимост от приложението и съдържанието. Go to feature
- 9. *Устройствата се продават отделно. Go to feature
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10.
*Устройствата се продават отделно.
*Bluetooth трябва да бъде включен, за да се сдвоят Galaxy Buds4 със смартфон Galaxy и Galaxy Tab.
*Може да се наложи да се изтегли допълнителен плъгин в зависимост от версията на One UI. За устройства, които работят с версии на One UI под 8.0, трябва да се изтегли приложението Galaxy Wearable.
*Свързването на Samsung Galaxy Buds4 като Bluetooth Audio е достъпно независимо от операционната система, но за да конфигурираш разширени настройки в приложението Galaxy Wearable, Samsung Galaxy Buds4 трябва да се сдвоят със смартфон с Android 12.0 или по-нова версия и минимум 1,5 GB памет.
*За активиране и промяна на настройките на Galaxy Buds4 в приложението Galaxy Wearable е необходимо влизане в Samsung Account. Go to feature -
11.
*Устройствата се продават отделно.
*За активиране и промяна на настройките на Galaxy Buds4 е необходимо влизане в Samsung акаунт. За устройства, работещи с One UI 8.0 или по-нова версия, настройките могат да се конфигурират директно в настройките на телефона. За устройства, работещи с по-ранни версии, конфигурациите могат да бъдат намерени в приложението Galaxy Wearable. Освен това, за да използваш приложението Galaxy Wearable, Samsung Galaxy Buds4 трябва да бъдат сдвоени със смартфон с Android 12.0 или по-нова версия с поне 1,5 GB памет. Приложението Galaxy Wearable не се поддържа на iOS.
*Свързването на Samsung Galaxy Buds като Bluetooth Audio е възможно независимо от операционната система. Go to feature -
12.
*Устройствата се продават отделно.
*Interpreter (Преводач) е налично на смартфони с включени функции на Galaxy AI, които работят на One UI 6.1.1 или по-нова версия.
*Galaxy Buds4 поддържа функции на Galaxy AI, като например Interpreter (Преводач) и Live Translate (Превод на живо), когато са сдвоени със съвместими устройства Samsung Galaxy. Наличността на функциите на Galaxy AI може да варира в зависимост от модела на устройството. За да използваш определени функции на Samsung AI, може да се изисква влизане в Samsung акаунт. Samsung не дава никакви обещания, уверения или гаранции относно точността, пълнотата или надеждността на резултата, предоставян от функциите на AI. Поддържаните езици (региони) са арабски, индонезийски, опростен китайски, традиционен китайски (Хонконг, Тайван), холандски, английски (Австралия, Индия, Обединено кралство, САЩ), френски (Канада, Франция), немски, хинди, италиански, японски, корейски, полски, португалски (Бразилия, Португалия), румънски, руски (Руска федерация), испански (Мексико, Испания, САЩ), шведски, тайландски, турски, виетнамски, тагалог, гуджарати. Още езици ще бъдат добавени в бъдещи актуализации. Go to feature -
13.
*Гласовото активиране е изключено по подразбиране и може да се конфигурира директно в настройките на телефона за устройства, работещи с One UI 8.0 и по-нова версия. За устройства, работещи с по-ранни версии на One UI, конфигурациите могат да бъдат намерени в приложението Galaxy Wearable.
*Bixby се поддържа от повечето смартфони Samsung Galaxy и устройства Galaxy Tab. Bixby предоставя отговори в реално време на устройства, работещи с One UI 8.5 или по-нова версия. Наличността на услугата може да варира в зависимост от държавата, доставчика на услуги, модела на устройството и версията на операционната система.
*Bixby поддържа 9 езика: корейски, английски, немски, френски, италиански, испански, португалски, китайски (опростен) и японски. Go to feature -
14.
*Жестовете с глава са изключени по подразбиране и могат да бъдат конфигурирани директно в настройките на телефона за сдвоени устройства, работещи с One UI 8.5 и по-нова версия.
*Поддържаните приложения може да варират в зависимост от държавата. Жестовете могат да бъдат зададени от потребителя. Go to feature -
15.
*Устройствата се продават отделно.
*Функцията за автоматично превключване е налична само за смартфоните Samsung Galaxy и устройствата Galaxy Tab с One UI 4.1.1 или по-нова версия и серията Galaxy Watch4 или по-нова версия. Устройствата Samsung Galaxy трябва да са влезли в Samsung акаунт, за да активират функцията за автоматично превключване. Функцията за автоматично превключване за Samsung TV е налична само за телевизори Samsung, пуснати на пазара през февруари 2022 г. или по-късно, след получаване на актуализация на фърмуера от юли 2022 г. Автоматичното превключване с телевизора е налично само за осъществяване и приемане на телефонни повиквания. Go to feature - 16. *Може да се наложи изтеглянето на допълнителен плъгин в зависимост от версията на One UI. За устройства, работещи с One UI версии под 8.0, е необходимо да се изтегли приложението Galaxy Wearable. Go to feature
- 17. *Адаптивният контрол на шума, разпознаването на глас и разпознаването на сирена са изключени по подразбиране и могат да бъдат конфигурирани директно в настройките на телефона за устройства с One UI 8.0 и по-нови версии. За устройства, работещи с по-ранни версии на One UI, конфигурациите могат да бъдат намерени в приложението Galaxy Wearable. Go to feature
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18.
*Ултрависококачествен звук (UHQ) до 24-бита / 96 kHz е наличен на Galaxy S26 Series, S25 Series, S24 Series, S23 Series, Z Fold7, Z Flip7, Z Fold6, Z Flip6, Z Fold5, Z Flip5 и Tab S11 Series, Tab S10 Series, Tab S9 Series с One UI 6.1.1 или по-нова версия. В бъдеще може да се поддържат и други устройства.
*UHQ е изключен по подразбиране и може да се конфигурира директно в настройките на телефона за устройства с One UI 8.0 и по-нова версия. За устройства, работещи с по-ранни версии на One UI, конфигурациите могат да бъдат намерени в приложението Galaxy Wearable. Go to feature - 19. *UHQ е изключен по подразбиране и може да се конфигурира директно в настройките на телефона за устройства, работещи с One UI 8.0 и по-нови версии. За устройства, работещи с по-ранни версии на One UI, конфигурациите могат да бъдат намерени в приложението Galaxy Wearable. Go to feature
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20.
*Супершироколентовите (SWB) разговори са налични за сериите Galaxy S26, S25, Z Fold7, Z Flip7, Z Fold6, Z Flip6, A56, както и сериите Tab S11 и Tab S10 с One UI 6.1.1 или по-нова версия. В бъдеще може да се поддържат и други устройства. Супершироколентовите разговори са налични независимо от приложението за разговори. SWB може да не се поддържа в зависимост от мобилната мрежа между устройствата.
*Всяка слушалка съдържа три микрофона (общо шест в устройството). Усъвършенстваната DNN технология обработва аудиото независимо на всяка слушалка, без взаимодействие между тях. Go to feature -
21.
*Bluetooth трябва да е включен, за да се сдвоят Galaxy Buds4 със смартфон Galaxy и Galaxy Tab.
*Може да се наложи да се изтегли допълнителен плъгин в зависимост от версията на One UI. За устройства, работещи с версии на One UI под 8.0, трябва да се изтегли приложението Galaxy Wearable.
*Свързването на Samsung Galaxy Buds4 като Bluetooth Audio е достъпно независимо от операционната система, но за да конфигурираш разширени настройки в приложението Galaxy Wearable, Samsung Galaxy Buds4 трябва да се сдвоят със смартфон с Android 12.0 или по-нова версия и минимум 1,5 GB памет.
*Необходимо е влизане в Samsung Account, за да активираш и промениш настройките на Galaxy Buds4 в приложението Galaxy Wearable. Go to feature - 22. *Galaxy Buds4 могат да се свързват с iOS устройства, но не могат да се управляват чрез устройството, тъй като приложението Galaxy Wearable не се поддържа. Go to feature
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23.
*Interpreter (Преводач) е налично на смартфони с включени функции на Galaxy AI, които работят на One UI 6.1.1 или по-нова версия.
*Galaxy Buds4 поддържа функции на Galaxy AI, като например Interpreter (Преводач) и Live Translate (Превод на живо), когато са сдвоени със съвместими устройства Samsung Galaxy. Наличността на функциите на Galaxy AI може да варира в зависимост от модела на устройството. За да използваш определени функции на Samsung AI, може да се изисква влизане в Samsung акаунт. Samsung не дава никакви обещания, уверения или гаранции относно точността, пълнотата или надеждността на изхода, предоставян от функциите на AI. Поддържаните езици (региони) са арабски, индонезийски, опростен китайски, традиционен китайски (Хонконг, Тайван), холандски, английски (Австралия, Индия, Обединено кралство, САЩ), френски (Канада, Франция), немски, хинди, италиански, японски, корейски, полски, португалски (Бразилия, Португалия), румънски, руски (Руска федерация), испански (Мексико, Испания, САЩ), шведски, тайландски, турски, виетнамски, тагалог, гуджарати. Още езици ще бъдат добавени в бъдещи актуализации. Go to feature - 24. *Функцията за автоматично превключване е налична само за смартфоните Samsung Galaxy и устройствата Galaxy Tab с One UI 4.1.1 или по-нова версия и серията Galaxy Watch4 или по-нова версия. Устройствата Samsung Galaxy трябва да са влезли в Samsung акаунт, за да активират функцията за автоматично превключване. Функцията за автоматично превключване за Samsung TV е налична само за телевизори Samsung, пуснати на пазара през февруари 2022 г. или по-късно, след получаване на актуализация на фърмуера от юли 2022 г. Автоматичното превключване с телевизора е налично само за осъществяване и приемане на телефонни повиквания. Go to feature
*Изображенията са само за илюстрация и аксесоарите се продават отделно.
Функциите и техническите характеристики са точни към момента на пускането в продажба и могат да бъдат променяни без предизвестие.