Aspirateur balai Jet AI Ultra 400 W noir (2025)

Noir
VS90F40DMK/AA

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Caractéristiques

L’aspirateur balai le plus puissant au monde *

Profitez d'un nettoyage intensif et intelligent et d'un air plus pur. C'est l'aspirateur-balai sans fil le plus puissant au monde*, avec une puissance d'aspiration allant jusqu'à 400 W*. Le mode de nettoyage AI 2.0 ajuste ses performances dans des environnements de nettoyage plus variés*. La filtration HEPA réduit les poussières fines*** qui s'échappent dans l'air.1

Profitez de la puissance d’aspiration extrême

La performance de nettoyage la plus puissante au monde *

Nettoyez soigneusement les planchers avec un puissant aspirateur balai. Un moteur HexaJet qui crée une puissance d’aspiration allant jusqu’à 400 W* pour un nettoyage intensif. L’aspirateur a une durée de fonctionnement allant jusqu’à 100 minutes sur une seule batterie sur le mode Min** pour nettoyer toute la maison. 2

Libère de l’air plus propre

Système de filtration HEPA

Profitez de la tranquillité d’esprit de respirer un air plus propre qui contient moins de poussière *. Le système de filtration HEPA, doté d’un filtre antipoussière fin amélioré et d’un scellement de machine finement réglé, réduit efficacement les particules de poussière fines** qui s’échappent dans l’air. Il libère donc de l’air plus pur que l’aspirateur non HEPA de Samsung et aide à garder votre maison propre. 3

Facile à vider et à charger

Station de nettoyage tout-en-un améliorée

Videz facilement et hygiéniquement le bac à poussière et chargez l’aspirateur avec le poste de nettoyage tout-en-un. Il emprisonne 99,999 %** de la poussière fine*** et ferme également le couvercle du bac à poussière. 4

Samsung Bespoke Jet AI Ultra' in the living room and of the 'All in one clean station' in action. Samsung Bespoke Jet AI Ultra' in the living room and of the 'All in one clean station' in action.
Samsung Bespoke Jet AI Ultra' in the living room and of the 'All in one clean station' in action. Samsung Bespoke Jet AI Ultra' in the living room and of the 'All in one clean station' in action.

Performance

Grande puissance d’aspiration

HexaJet Motor*

Nettoyez votre maison efficacement et sans effort. Son moteur HexaJet léger* mais extrêmement puissant a une conception innovante, améliore le débit d’air et l’efficacité du moteur, et une garantie de 10 ans sur les moteurs à onduleur numérique **. Il tourne jusqu’à 148 000 tr/min, offrant jusqu’à 400 W**** d’aspiration la plus puissante. 5

Aspiration extrême

Jet Cyclone

Profitez d’un air propre et d’une puissance d’aspiration extrême grâce à la structure multicyclonique à haute efficacité du Jet Cyclone. Un trajet d’air optimal réduit la résistance à l’air et les 12 cyclones avec 33 entrées d’air réduisent la perte d’aspiration. Il emprisonne également la poussière fine aspirée dans l’aspirateur de façon hygiénique.

Autonomie de nettoyage jusqu’à 100 minutes *

Batterie puissante et amovible

Nettoyez sans arrêt pendant longtemps grâce à une batterie de grande capacité qui fonctionne en continu jusqu’à 100 minutes *. La batterie est également interchangeable avec une batterie légère en mode Min** pour un nettoyage quotidien facile. Elle conserve 70 % de sa performance d’origine sur jusqu’à 600 cycles*** et vient avec une garantie de 2 ans ****. 6

Choisissez une batterie adaptée à votre mode de vie

Un choix de combinaisons de batterie

Choisissez la façon dont vous nettoyez en fonction de votre routine quotidienne ou de vos besoins. Vous avez la flexibilité de mélanger et d’assortir en choisissant parmi 2 types de batteries interchangeables *. Utilisez une batterie de grande capacité pour nettoyer toute votre maison ou remplacez-la par une batterie puissante, mais légère pour un nettoyage quotidien rapide ou ponctuel. 7

Brosses

Puissant sur n’importe quel plancher

Brosse double active *

Profitez d’un nettoyage exceptionnel sur tous les planchers grâce au couple élevé de la brosse double active *. Un rouleau souple ramasse la poussière** sur les planchers durs, tandis que les soies en nylon et en caoutchouc nettoient efficacement les poils d’animaux et les tapis. L’éclairage à DEL met en évidence le mode poussière et IA*** ajuste intelligemment sa puissance et sa vitesse d’aspiration. 8

Ramasse facilement les poils

Pet Tool+*

Éliminez facilement les poils d’animaux gênants. Le Pet Tool +* est conçu pour ramasser les poils d'animaux fins et faciles à manquer, car sa brosse est munie d'un embout en caoutchouc et de soies **. Son cylindre en forme de V ramasse les poils au centre, afin qu’ils puissent être coupés par un broyeur autonettoyant***, ce qui permet de prévenir l’emmêlement. 9

Hygiène

Libère de l’air plus propre

Système de filtration multicouche efficace à 99,999 %

Libérez de l’air plus propre grâce à un système de filtration multicouche qui emprisonne 99,999 %* de poussière **. Un cyclone principal sépare les grosses particules de poussière qui sont ramassées dans un filtre de grille à mailles métalliques. Le Jet Cyclone et le microfiltre ramassent ensuite les particules de poussière fine. Filtre à poussière fine qui emprisonne la micropoussière **. 10

Bac entièrement lavable

Bac à poussière lavable

Gardez le bac à poussière propre et hygiénique et videz facilement l’aspirateur. Le bac à poussière de 0,5 L, y compris le système multicyclonique, est entièrement lavable, afin qu’il reste propre et frais.* Il peut également être retiré facilement sans détacher le tuyau du boîtier, vous pouvez donc simplement faire verser la poussière. 11

Commodité

Vérifiez en un coup d’œil

Affichage numérique ACL

Contrôlez et entretenez l’aspirateur de manière intuitive grâce à un écran numérique ACL qui propose une multitude de langues. En un coup d’œil, vous pouvez voir le niveau d’aspiration et le temps de batterie restant. * Et il vous avertit des problèmes et fournit des solutions. Indique le niveau de charge de l’appareil lors de son chargement. 12

Nettoyage sans effort

Tube télescopique

Nettoyez votre maison sans effort grâce à un contrôle et un mouvement faciles. Une conception légère assure une utilisation maximale et réduit la tension sur les poignets. Vous pouvez également ajuster la longueur du tube télescopique sur 3 niveaux pour obtenir un confort ergonomique. Vous pouvez donc nettoyer facilement partout dans la maison.

Tout ce dont vous avez besoin pour nettoyer

Outils

Outils (suceur plat à longue portée, outil combiné, outil flex)

Contenu de la boîte

SmartThings

Nettoyage intelligent

Wi-Fi intelligent

Personnalisez l’aspirateur pour un nettoyage efficace et pratique. Grâce à l’application SmartThings*, Smart Wi-Fi vous permet de gérer ses fonctions et ses paramètres. L’autodiagnostic intelligent vérifie son état et fournit un guide d’entretien personnalisé. Et il vous avertit si votre téléphone** reçoit un appel ou un message. 13

FAQ

Le VS90F40 atteint une puissance d’aspiration allant jusqu’à 400 W* grâce à son moteur HexaJet doté d’une structure de stator hexagonale qui améliore le débit d’air et l’efficacité du moteur, vous offrant le plus puissant au monde **. 14

Sur la grande batterie, le VS90F40 offre jusqu’à 100 minutes d’autonomie en mode minimum*, ce qui constitue une révolution en matière de temps d’utilisation. Elle est également interchangeable avec une batterie légère ** pour un nettoyage quotidien facile. Elle conserve 70 % de sa performance d’origine sur jusqu’à 600 cycles*** et vient avec une garantie de 2 ans ****. 15

Oui, le VS90F40 est livré avec une « station de nettoyage tout-en-un », qui vide le bac à poussière facilement et hygiéniquement sans échapper de poussière fine* et recharge l’aspirateur. Un système de filtration multicouche emprisonne 99,999 %** de la poussière fine*** et ferme automatiquement le couvercle du bac à poussière. 16

Il est doté d’un système de filtration multicouche à 99,999 % de filtration de la poussière fine de qualité HEPA, y compris un filtre à poussière fine amélioré et un scellement de machine finement réglé, assurant que la poussière est emprisonnée efficacement et que l’air évacué reste plus propre. Vous pourrez ainsi maintenir la propreté de votre maison. Profitez de la tranquillité d’esprit de respirer un air plus propre qui contient moins de poussière *. Il convient particulièrement aux foyers soucieux de la poussière, des allergies ou des poils d’animaux. 17

Oui, il est doté du mode de nettoyage IA 2.0, qui détecte automatiquement la charge au sol/de brosse et ajuste l’aspiration et la vitesse de la brosse en conséquence. Le mode de nettoyage AI 2.0* classifie des environnements de nettoyage plus diversifiés**, comme différents types de tapis. 18

Oui, la batterie est amovible et Samsung permet un « choix de combinaisons de batterie », ce qui vous permet de passer d’une batterie de grande capacité (pour le nettoyage de l’ensemble la maison) à une batterie plus légère (pour un nettoyage rapide). Choisissez la façon dont vous nettoyez en fonction de votre routine quotidienne ou de vos besoins particuliers.

Grâce à la station de nettoyage (vidange de la poussière automatique), au bac à poussière/filtres lavables et à la batterie amovible, vous obtenez un entretien sans effort. Combiné à une aspiration puissante et à des outils polyvalents, le VS90F40 offre une commodité de style « régler et oublier » qui constitue une amélioration par rapport aux aspirateurs sans fil plus basiques.

Si vous avez une maison plus grande, des types de planchers mixtes (plancher dur + tapis), des animaux domestiques (outil pour animaux + inclus) ou beaucoup de poussière, le VS90F40 est idéal. Sa puissance, son autonomie longue durée, sa filtration de la poussière et de l’air et sa commodité d’entretien en font une solution « entièrement domestique » plutôt qu’un simple outil de nettoyage rapide.

Oui, il prend en charge le Wi-Fi intégré et est compatible avec l’écosystème d’applications intelligentes de la marque, permettant de personnaliser les paramètres, surveiller l’état et les alertes d’entretien. Cela ajoute une couche de commodité à la « maison intelligente ».

Parce que le VS90F40 représente une mise à niveau générationnelle importante : une aspiration beaucoup plus forte, une autonomie plus longue, une adaptation plus intelligente du plancher, un vidage automatique de la poussière, une meilleure filtration et une commodité globale améliorée. Pour les acheteurs qui veulent un aspirateur fiable, polyvalent et puissant qui peut gérer toute une maison avec un entretien minimal, le VS90F40 est difficile à battre par rapport aux aspirateurs-balais Samsung d’entrée de gamme ou plus anciens.

Spécifications

  • BESPOKE

    Oui

  • Couleur accent

    Noir satiné

  • Couleur du produit

    Noir Chrométal

  • Moteur à vitesse variable numérique

    Oui

  • Rendement

    1050 W

  • Product Type

    Aspirateur balai sans fil

  • Couleur du produit

    Noir Chrométal

  • Couleur accent

    Noir satiné

  • Moteur à vitesse variable numérique

    Oui

  • BESPOKE

    Oui

  • Product Type

    Aspirateur balai sans fil

  • Consommation d’énergie maximale

    1050 W

  • Puissance d’aspiration

    400 W

  • Durée de fonctionnement

    Jusqu’à 100 minutes (la durée de fonctionnement indiquée s’applique au niveau de puissance minimum avec un outil non motorisé attaché)

  • Niveau de bruit

    87 dBA

  • Type de collecte de poussière

    Multicyclone

  • Number of Cleaning Modes

    5

  • Capacité du vide-poussière

    0,5 L

  • Type d'affichage

    ACL

  • WiFi Embedded

    Oui

  • AI Cleaning Mode

    Oui

  • SmartThings App Support

    Oui

  • Voice Control

    Soutien de Bixby – Anglais (É.-U., R.-U., IN)/Français/Allemand/Italien/Espagnol (ES, LATAM)/Portugais (BR)/Chinois (mandarin)/Coréen

  • Self-Diagnosis

    Oui

  • Customized Setting

    Oui

  • OTN Update

    Oui

  • Maintenance Guide

    Oui

  • Type de pile

    Li-ion

  • Tension

    25.2 V

  • Temps de chargement

    300 min

  • Batterie détachable

    Oui

  • Quantité

    1 EA

  • Station de recharge

    Station de nettoyage

  • Composantes principales

    Brosse double active

  • Accessoire 1

    Pet Tool+

  • Accessoire 2

    Outil combiné

  • Accessoire 3

    Rallonge à suceur plat

  • Consommation d’énergie

    1300 W

  • Sac à poussière

    3 EA

  • Capacité du sac à poussière

    2,0 L

  • Dimensions (L x H x P)

    300 x 850 x 301 mm

  • Dust Bag Full Indicator

    Oui

  • Poids

    6,4 kg

  • Wi-Fi On/Off Indicator

    Oui

  • Évacuation

    Filtre à poussière fine avec filtration HEPA

  • Avant-moteur

    Oui

  • Bac à poussière lavable

    Oui

  • Telescopic Pipe

    Oui

  • Dimension (Net)

    250 x 1036 x 244 mm

  • Dimension (Set)

    300 x 1192 x 351 mm

  • Dimensions (Package)

    412 x 374 x 932 mm

  • Poids (Net)

    3,18

  • Weight (Set)

    9,6 kg

  • Package Weight

    14,0 kg

Évaluations

Aspirateur balai Jet AI Ultra 400 W noir (2025)

4.4

Recommandé par 90 % des clients.

Rédiger une évaluation
5 étoiles 68%
4 étoiles 23%
3 étoiles 3%
2 étoiles 1%
1 étoiles 7%
Caractéristiques 5.0
Performances 5.0
Conception 5.0
Valeur 5.0
Résumé de l’évaluation avec IA
  • Cet aspirateur sans fil offre une puissance d'aspiration élevée, une longue autonomie de la batterie et un réglage automatique de l'aspiration pour différents types de sols
  • Il est décrit comme léger, maniable et facile à utiliser, avec des fonctionnalités pratiques comme le bac à poussière autonettoyant
  • L'aspirateur fonctionne bien sur les tapis et les sols durs, et les accessoires inclus en font une solution de nettoyage polyvalente
  • Quelques inconvénients mineurs incluent l'absence de rangement intégré pour les accessoires et un repose-doigt légèrement tranchant
Généré par l'IA à partir des avis de consommateurs, qui peuvent inclure des avis récompensés.

Évaluations avec images et vidéos

Filtres

Le tri de pertinence place les meilleures évaluations en haut. Nous examinons des critères comme les votes sur l’utilité, les plus récentes évaluations, les photos et d’autres caractéristiques que les lecteurs recherchent dans les évaluations.

Trier

Filtres

111 Évaluations

vohiv239
5 (9,999)

2025-05-06

Monmouth Jct

5 (9,999)
[This review was collected as part of a promotion.] The Samsung Bespoke AI Jet Ultra Cordless Stick Vacuum is a great product. It is cordless and lightweight and can be maneuvered around tight spaces. I also like the AI feature which senses what type of surface you are on (hardwood or carpet) and adjusts the suction accordingly. Another feature that I like is it can be self-emptied into the included charging station with a press of the button, so you don't have to clean out the dust cup all the time. Using it is very easy and it has lots of suction. I definitely noticed my carpets were cleaner after using the vacuum. All in all, I would definitely recommend the Samsing Bespoke AI Jet Ultra vacuum.
J’ai recommandé ce produit.
Utile?
K80B
4 (9,999)

2026-02-09

4 (9,999)
Love: Vacuum suction, AI mode (automatically adapts suction according to floor type) & the automatic bin emptying with a very decent sized bag. The suction is amazing. Hate: The mop is disappointing, yes it can buff out marks really well but the rest is disappointing. It does NOT vacuum whilst it mops, only uses cold water with no cleaning product as an option. If also keeps on getting stuck, saying there's debris or something stuck when nothing is there! It needs to vaccuum as it mops, ideally with hot and/or soapy water to achieve 5 stars in my oopinion but I bought this model as it was the only one with the self emptying bin.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung Australia
Shane
3 (9,999)

2026-01-12

Minneapolis, MN

3 (9,999)
[This review was collected as part of a promotion.] Overall, great battery life and suction, but the difficult part is how it isn't very maneuverable. The head of the vacuum is too light, and the way it is pushed around makes it difficult to keep straight. I believe it would benefit from a heavier main floor head, and better wheels to push it. For the price, they need to go back to the drawing board and improve it. Also, the way that they have the base with the auto empty is a cool feature, but, they make it proprietary with bags. It should be a bagless design across the board, because it doesn't benefit the environment to have a bagless vacuum and then a bag empty system that's automatic. It's not easy to clean either.
Utile?
Publié à l’origine le Samsung US
Réponse de Samsung :
2026-01-14

Samsung Care

Hi Shane, We understand you dislike some parts of the vacuum. Let us help. Here is a link to the spec sheet to learn more about other features of the vacuum. Spec sheet. https://image-us.samsung.com/SamsungUS/home/home-appliances/vacuums/jet-stick/vs90f40dmkaa/VS90F40DMK_V2.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151837827) to help our team pull up your information when you message us. Thank you. -Ricardo

CaroPrud
5 (9,999)

2026-01-01

5 (9,999)
Légère et puissante je l’adore. La charge est excellente.
[D] Alternative Text [D] Alternative Text
J’ai recommandé ce produit.
Utile?

Caractéristiques

5 (9,999)

Performances

5 (9,999)

Conception

5 (9,999)

Valeur

5 (9,999)
AJ011
5 (9,999)

2025-05-16

5 (9,999)
[This review was collected as part of a promotion.] I recently purchased the Samsung Bespoke AI Jet Ultra Cordless Stick Vacuum and am very pleased with its performance. It offers a combination of user-friendly design and powerful cleaning capabilities. The best part that stands out for me is its ease of use. It's lightweight and maneuverable, making it easy to navigate around furniture and clean various surfaces. It delivers powerful cleaning and effectively removes dirt, dust, and debris from both hard floors and carpets. I love the product and highly recommend the Samsung Bespoke Vacuum to anyone looking for a convenient and effective cleaning solution.
J’ai recommandé ce produit.
Utile?
Chris
3 (9,999)

2025-12-22

3 (9,999)
[This review was collected as part of a promotion.] The Bespoke AI Jet Ultra is a very well built vacuum and the features are very well designed. The overall functionality is what one would expect for a stick vacuum. For the price point, I would expect the vacuum to be easier to move on carpeted surfaces as it doesn't feel as though it has much pull. The suction doesn't adjust as well as I'd like when on plusher surfaces. It tends to get stuck pretty easily. The battery holds a long lifespan and charges pretty quickly. I like the dust bag emptying mechanism and it keeps cleaning the debris easy and filters well. The attachments that come with the vacuum are good but attachment storage options could be improved on the base station.
Utile?
Publié à l’origine le Samsung US
Réponse de Samsung :
2025-12-24

Samsung Care

Hello Chris, We appreciate the review of the vacuum. If you require further assistance, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG). Thank you. -Angelica

Shumway
4 (9,999)

2025-06-01

4 (9,999)
[This review was collected as part of a promotion.] Upgraded to Bespoke AI version, from an ordinary Samsung stick vacuum. Huge difference. At a base level it's a vacuum cleaner that has fantastic battery life and suction. The AI option will adjust the speed, and the way it is vacuuming based on the surface it is detecting. So easy to use and comes with a large number of attachments for every need. Online downside so far is that the suction of the bin when the vacuum is placed back on the stand to charge. It doesn't always get everything in the clear bin. This can sometimes be as basic as lumps of dust and hair stuck in the vacuum. But it rarely happens.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung Australia
bobbers789
5 (9,999)

2025-04-21

Parma Heights

5 (9,999)
[This review was collected as part of a promotion.] This is a wonderful vacuum. I love that it has no cord. You can use it all through the house with no cord. The AI is really neat. It can tell if you are on the carpet or hardwood floor. The vacuum will change its function. I love how you can see the screen and it tells you the battery percentage. The only thing I don't like is the bags. You have to change them when they get full. That is something you have to keep buying. I like how you just put the vacuum into the base and it automatically sucks out all the garbage. The suction on this is great. It picks everything up on multiple different floors. I also like the light so you can see everything you are picking up. I highly recommend you try this out.
J’ai recommandé ce produit.
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VitaliyK
4 (9,999)

2025-10-09

Charlotte, NC

4 (9,999)
[This review was collected as part of a promotion.] Definitely a good supplement to robot vacuums I already have. Really like a clean station, which is not only helps to avoid dealing with emptying vacuum but also a convenient way to store it. Easy to handle, even for kids. Good suction, AI mode covers the hassle of switching between floor and carpet. Giving it 4 stars because of couple things, which needs to be improved: 1. Laser instead of LED, like green laser on Dyson, which is way better in highlighting small trash or even fur on the floor. 2. Missing ability to customize suction power for different modes (slightly increase/decrease) 3. Integration with smart reorder: ability to enter number of bags left, track when bag was replaced and notify/reorder.
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Publié à l’origine le Samsung US
Jesnes0
5 (9,999)

2025-04-24

Orlando

5 (9,999)
[This review was collected as part of a promotion.] I love my new Samsung Bespoke AI Jet Ultra vacuum. The color is a nice sleek black and it comes with an Anti-Tangle Pet Tool, Combination Tool, Extension Crevice Tool, 3 dust bags,100 minute battery pack and 1 All-in-One Clean station. When I say it vacuums, I mean it vacuums. It's suction power is powerful. You have different options to how powerful you want the suction to be. Which is a great feature. I feel like it leaves my floor and carpet very clean. I like that it is also lightweight and not heavy. I highly recommend this vacuum to anyone who is looking for an upgrade.
J’ai recommandé ce produit.
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kristin134
5 (9,999)

2025-05-14

Canton

5 (9,999)
[This review was collected as part of a promotion.] For starters the look of this is so sleek and slim. I live that it’s lightweight and I can cart it to any room in the house! The handle sits comfortably in your hand and the controls are right there on top which you reach with your thumb. This glucoses across our hardwood floor so nicely and with not a lot of noise. The vacuum itself is pretty quiet. There is one feature we love and that is that it extends which works great for taller people to vacuum, like my husband! We also have used this on our carpet and it did great there too but I love this more for my hardwood.
J’ai recommandé ce produit.
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BFEO2325
4 (9,999)

2025-06-01

4 (9,999)
[This review was collected as part of a promotion.] Aesthetically, it looks really good, and the accessory cradle is really convenient. The automatic cleaning function is a great feature. In terms of suction, performs very well, however, does not vacuum on the pull back (in reverse) which other new competitor models do - disappointing considering the price point of this vacuum. Previously owned a dyson V12 and the performance is better on the Samsung, however, is considerably heavier and the LED light does nothing. Would love the green laser similar to the dyson to identify dirt and dust not easily visible to the eye.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung Australia
mig42
5 (9,999)

2025-12-19

Santee, CA

5 (9,999)
[This review was collected as part of a promotion.] This is the best vacuum we ever had. Before we had corded vacuums and they were a pain to take around the house. This one is easy to take to places and clean every part of our home. The built is sturdy and the battery works great. We cleaned the full house many times and the battery never got to less than 30%. The AI mode is extremely convenient as before we would need to adjust every time you change floor or vacuum a rug. I love that it has a little light in the front of the vacuum so I can see the dirt even when the lighting conditions are not great. The self clean is a nice touch, and despite the fact we use everyday for a few months now, it still has space in it. You still need to clean it from time to time, which is fine.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
BirbX
4 (9,999)

2025-12-21

Jacksonville, OR

4 (9,999)
[This review was collected as part of a promotion.] Vacuum is easy to setup and use A lot of other reviews mention difficulty steering/pushing on thick carpet. This is only noticeable if you don't extend the arm to a comfortable enough length. If you're holding the vacuum almost straight up it'll feel "stuck". If you're holding the handle closer to your waist it'll glide over thick carpet very easily. If you're cleaning up a lot of finer dust the basket filter will get clogged quick leading to the "Check micro filter or dustbin" message. Cleaning them is easy but depending on your usage you may have to clean them out every few days. Battery life is great. On a full charge, JET (the highest suction mode) will get around 15-ish minutes which is usually enough for bigger messes.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
TechSavvy23
1 (9,999)

2026-03-28

California

1 (9,999)
[This review was collected as part of a promotion.] This vacuum has been an item I've had on my wishlist for some time, and noticed it on sale for a decentprice. Once I got it I was excited to try it out on different areas that I wanted clean. The design of the whole setup is light and east to hold. I feel like it gives the house a good look because of the sophisticated design. When it came to using the vacuum I got to say I was mainly disappointed with the suction power and the battery life of the vacuum. When using it on hardwood floors and other flat surfaces the device works perfectly fine. It's when using it on any other type of surface, such as carpet both in car and at home, as well as sofas or beds. I got the package that includes other accessories such as the pet brush tool and the wide brush too. Neither of which worked for the places I needed, the grass and pet hair didn't get sucked in nor did it get brush away. The next problem is the battery life, when using it on MIN and AI mode works fine and lasts about 1hr. When using MAX and JET modes the vacuum barely lasts 15 mins and I have to wait 3hrs for the vacuum to charge. Honestly after getting I hardly use it since what I would like to use it for doesnt work. There are times that I noticed the vacuum clearing itself into the dust bag, there are times that dust and other items get stuck in the vacuum container.
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Publié à l’origine le Samsung US
Réponse de Samsung :
2026-04-01

Samsung

Hi TechSavvy23, We acknowledge the time you took to share your review of your Samsung Vacuum. Designed to support consistent and effective cleaning, the Bespoke Jet Cordless Stick Vacuum combines a lightweight build, strong suction, and multi‑layer filtration to help maintain clean floors, carpets, and soft surfaces. With versatile attachments, interchangeable rechargeable batteries, and the All‑in‑One Clean Station for hands free dustbin emptying, it offers a convenient and flexible cleaning experience. To help maintain optimal performance during extended use, the vacuum includes built‑in protection that automatically manages operating conditions and allows the unit to pause if needed, so a brief cool‑down can help ensure continued, reliable use. This article highlights helpful usage guidance to support everyday cleaning, including tips on selecting the right accessories, managing suction modes, and maintaining optimal performance across different surfaces. https://www.samsung.com/us/support/answer/ANS10004815/ This guide outlines smooth and continuous cleaning, including tips on optimizing performance during extended cleaning sessions. https://www.samsung.com/us/support/troubleshoot/TSG10007446/ If you’d like us to take a closer look or need additional assistance, please reach out using one of the options below and include your reference number 1152321110 so our Samsung Care team can locate your details quickly: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Thank you for your feedback. Meneleo Samsung Care

Robovac
5 (9,999)

2025-08-17

5 (9,999)
[This review was collected as part of a promotion.] We purchased our stick vacuum 2 weeks ago and love it. The ease of moving from our tiles to carpet to laminate flooring is seamless. The various attachments and the clever storage stand, that houses the attachments that you can simply pick up and move with you, provides the ability to vacuum not only day the day dust etc from the floors, pick up pet hair when our kids visit with their pets, mop our tiles and the transformation from vac to dust buster all in the one unit makes this model a one stop shop, housed it a compact, clean lined and smart unit.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung Australia
N3RDY
5 (9,999)

2025-09-10

Brooklyn, NY

5 (9,999)
[This review was collected as part of a promotion.] I love the new AI Jet Ultra. Like the rest of the Bespoke lineup its very modern and the stand is amazing. The vacuum hides in plain sight. You don't want to hide it in a closet or anything. I also love it auto detects carpet and floor. It stops the bristles on the floor automatically and can just keep going as I please. Battery is good too and my favorite feature is the stand auto disposes all the dust. I thought it might be a bit gimmicky but heck now that I am using it I DO NOT miss opening my trash trying to get all the dust out and inhaling some.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Oneb
5 (9,999)

2026-03-10

New jersey

5 (9,999)
[This review was collected as part of a promotion.] I’ve been using the Samsung Bespoke Jet for a few weeks now, and honestly, it’s the first vacuum I don’t feel the need to hide in a closet when guests come over. It looks incredibly sleek, but the real winner is the All-in-One Clean Station. Not having to breathe in a cloud of dust every time I empty the bin is a total game-changer for my allergies. It handles my hardwood floors and area rugs effortlessly, and the suction is powerful enough to pick up the tiny debris that my old vacuum used to just push around. It’s surprisingly lightweight, too, so my arm doesn’t feel like it’s had a workout by the time I’m done with the stairs. It is definitely a bit of an investment, but for the convenience of the self-emptying base alone, I’d say it’s 100% worth it.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
nesjes24
5 (9,999)

2025-05-08

Orlando

5 (9,999)
[This review was collected as part of a promotion.] I love this vacuum. It has a long run time, 100 minutes and has HEPA filtration. The HEPA filtration is a great feature because my wife suffers greatly from allergies. So all allergiens are captured into the dust bags, which comes 3 in the box. I also like that it is lightweight and it has a light at the base of the vacuum. It helps you to see what you're vacuuming. It's a great feature so you don't vacuum something that shouldn't be vacuumed. I use this vacuum on both carpet and hardwood flooring. I highly recommend this vacuum.
J’ai recommandé ce produit.
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Chris2880
5 (9,999)

2025-05-15

Milwaukee

5 (9,999)
[This review was collected as part of a promotion.] Just tried the Samsung Bespoke Jet AI vacuum, and I’m seriously impressed. It’s powerful, super sleek, and smart enough to adjust automatically between carpet and hard floors—no switching modes! The Clean Station is a huge plus—no dust flying everywhere when you empty it. It’s lightweight, quiet, and looks good enough to leave out in the open. Battery life holds up well too. Definitely a premium buy, but totally worth it if you want a smart, stylish vacuum that actually makes cleaning easier.
J’ai recommandé ce produit.
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Vc213
5 (9,999)

2025-05-22

5 (9,999)
[This review was collected as part of a promotion.] I haven't used my vacuum for too long but already think it's great. It was easy to unpack and I love the caddy to hold all the extra bits. It's very light and easy to move around and has great suction. The battery life is more than enough to go around my house using a high setting. Love that it can connect to my phone using smart things and the vacuum switches off and gives me a notification on the display when I receive a phone call. Glad I made the switch from another big brand.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung Australia
Vac1
4 (9,999)

2025-06-01

4 (9,999)
[This review was collected as part of a promotion.] Great product but the access for the bag liner in the base unit is, in my opinion, in the wrong position (depending on how the unit is positioned). In my case, the base unit is in the corner of the laundry. I have to pull the whole unit out to access the bag liner. It would have been better if it was on the same side as the where the stick vacuum is docked. Luckily this only has to be done once every few weeks depending. Otherwise would have been a 5 Star
J’ai recommandé ce produit.
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Publié à l’origine le Samsung Australia
MarkC
5 (9,999)

2025-09-26

Clarksburg, WV

5 (9,999)
[This review was collected as part of a promotion.] This is by far the best vacuum I have ever owned! I used to be a Dyson guy until I tried out the original Bespoke Jet. I used it everyday for years until it broke.. I decided to upgrade to the Bespoke Jet Ultra and I am glad I did! The battery life is amazing, the suction is great and the LED light on the vacuum head is awesome for seeing particles on the floor to vacuum! I even bought one of these for my mom and she's impressed with it as well!
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
munifr
5 (9,999)

2025-05-06

Santa Clarita

5 (9,999)
[This review was collected as part of a promotion.] Very well built Stick Vacuum. Light weight and excellent suction power, I wish the battery had more capacity when used at maximum power but so far it works very well. The aesthetics are great, can fit in a small corner for an apartment or even a studio, the charging station is great and it keeps the vacuum small container empty and ready to go. My wife loves that she does not need to change anything when moving from hard floor to carpet areas. The noise it makes when used is very reasonable and not loud at all compared with other brands, the battery charges quickly and it does not overheat. it also can be used under furniture easily and has a couple of attachments that make very versatile and for the first time in years I was able to vacuum my car at home. Putting it together takes less than 5 minutes and very easy, does not require any tools.
J’ai recommandé ce produit.
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BBee
5 (9,999)

2025-09-17

5 (9,999)
[This review was collected as part of a promotion.] The AI function makes this very easy to use, simplifying vacuuming over different surfaces. Aside from the fact that it is a good all-around vacuum, my favourite thing is how easy it is to change the attachments. They clip on and off without any wrestling which means that I am using them. The pet attachment is a fave. The one downside is that the index finger rest is sharp and uncomfortable. But overall, I am happy with my purchase.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung Australia
Skwrl3
5 (9,999)

2025-05-03

Surprise

5 (9,999)
[This review was collected as part of a promotion.] The vacuum has a lot of suction power and leaves my floors looking great. It's a little heavier than I expected but not a deal breaker. I love the fact that it's cordless so I can vacuum everywhere without having to unplug and replug when I go from room to room. The charging station doesn't take up a lot of space and looks nice when placed where it can be seen. It's also really easy to empty and replace the bag when it's full.
J’ai recommandé ce produit.
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Ting2017
5 (9,999)

2025-08-17

5 (9,999)
[This review was collected as part of a promotion.] Bought it not long ago. Used the product for both vacuum and mopping. The suction for vacuuming is very good and with the AI mode, it is able to adjust the suction when moved off the carpet to tiles floor. The mopping is fine for light cleaning once a week. Battery last quite long from full charge. With the other accessories included, I can also vacuum my car more easily. Overall, it is a recommended product to purchase.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung Australia
Bluey 63
5 (9,999)

2025-05-22

5 (9,999)
[This review was collected as part of a promotion.] I love my ultra stick vacuum,I find myself vacuuming every day now,as it’s so easy to use.No more sweeping to clean small mess,just grab the stick and it’s done in seconds. The Auto clean stand is awesome,so quick,and no more emptying the dust in the bin,it goes straight into the bag inside the stand,every time you use it.The battery life is plenty to do my whole house.Well done Samsung,your on a winner there.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung Australia
Marla9
4 (9,999)

2025-09-17

4 (9,999)
[This review was collected as part of a promotion.] After a month of daily use, the Samsung Bespoke AI Jet Stick Vacuum impressed with how it glides over both carpet and hard floors, automatically adjusting power on its own. As someone with pets, it picked up hair and crumbs quickly, and the auto-empty dock was genuinely convenient. It feels a little heavier than some others, but maneuvering and emptying the bin was easy, making cleaning far less of a chore
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Publié à l’origine le Samsung Australia
Maxy
5 (9,999)

2025-09-01

5 (9,999)
We have this since few weeks and its getting used almost every day on my hard flooring and carpeted areas AI does great job detecting floor type and automatically adjusts the settings and optimises battery efficiency and as a result you get spotless cleane house without any messy requirements for emptying the vacuum as it's not automatically once you dock the vacuum to the station. So far its been great
J’ai recommandé ce produit.
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Publié à l’origine le Samsung Australia
Perdomo
5 (9,999)

2025-04-10

Minneapolis, MN

5 (9,999)
I purchased a dyson gen5 detect a few weeks ago and had nothing but headaches from dyson. Luckily I got an ad that Samsung was launching it's newest vacuum and I immediately had to check it out. I am so glad I was targeted with that ad, timing was perfect. My new bespoke ultra came in today and I absolutely love it! No more having to stick my hand into a dirty dust bin to remove hair from my vacuum.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Kathy B
5 (9,999)

2025-08-20

5 (9,999)
[This review was collected as part of a promotion.] Loving my new Samsung Stick Vacuum! It is efficient, quiet and easy to use. I love the digital readout for remaining battery life. The integrated auto-closing dustbin was the game changer for me in purchasing a Samsung over the Dyson, no more mess as I no longer need to manually empty the dust collection chamber. Also love the floor washing feature. Samsung have thought of everything in this vacuum.
J’ai recommandé ce produit.
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Publié à l’origine le Samsung Australia
tooksy26
5 (9,999)

2025-09-06

5 (9,999)
[This review was collected as part of a promotion.] Recently purchased after another brand died after 3 year. So far very happy with the quality. Its quieter and the AI function works quite well on our different combinations of floors. The brush head is slightly narrower than some other brands but this ended up being a good things to get i to smaller spaces. Auto emptying dust bin is a game changer. Fantastic for maintenance of a cleaning!
J’ai recommandé ce produit.
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Publié à l’origine le Samsung Australia
Lizzy76
3 (9,999)

2025-07-01

3 (9,999)
Received this for Mother’s Day and from day 1 it’s always saying to check micro filter. A lot of times it hasn’t emptied properly and I’ve pulled ithe vac out and had everything falling out. I’m also already on my 3rd bag which is annoying The battery is great and I can get my whole house done on 1 charge and I love the light on the front but for the price I expected more
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Publié à l’origine le Samsung Australia
Traci
5 (9,999)

2025-12-14

Lexington, KY

5 (9,999)
[This review was collected as part of a promotion.] This is my second Samsung Bespoke Jet & I love it so far. It is more powerful than my first one, easy to maneuver around furniture and works great on carpet, wood floors & tile. Being a multi-pet home, the attachments, filtration & powerful suction make cleaning my home so much easier. The long battery life is a bonus, lasting long enough to vacuum my entire home.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
rxcus
1 (9,999)

2025-10-29

1 (9,999)
I wish I read the reviews on this site prior to purchasing. I’m finding I have many of the same issues as several others have had. Primarily, using this machine on carpets is ridiculously difficult. My wife keeps trying, but just gives up every time. In addition, the “AI” function is bogus. Seems to me they just threw those letters on the product to make it appear it has an advanced functionality. And finally, why do I have to clean the dustbin and micro filter after EVERY use! It’s not like there’s even much dirt/dust in the dustbin and the filter mechanism. Even after only 5 minutes of use, the notification comes up. It takes more time to clean the parts than is spent using the machine to do the vacuuming! Consequently, the machine doesn’t get used much and we bought a different stick vacuum from another maker. The Samsung now mostly sits unused. Maybe I’ll use it to hang clothes on. Most expensive clothes horse ever.
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Publié à l’origine le Samsung US
Réponse de Samsung :
2025-10-30

SEA Care

Hello there, We appreciate you taking the time to share your experience. We understand how disappointing it can be when the vacuum’s performance doesn’t meet expectations, especially with features like AI mode and suction power. We’d like to help you get the best use out of your product. Please refer to the User Manual below for guidance on resolving these issues: For help with the AI mode not working, review the instructions on page 48. If suction power suddenly decreases or the vacuum makes a vibrating sound, please see page 49 for troubleshooting steps. User Manual https://downloadcenter.samsung.com/content/UM/202510/20251001131748074/O_DJ68-00900G-08_IB_VS9700_AA_EN_250930.pdf Should you still need assistance after following the manual, please contact us through our support channels so we can help ensure your vacuum operates as intended: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151179449) to help our team pull up your information. Thank you. ^Camille

Marie111
4 (9,999)

2025-05-06

Des moines

4 (9,999)
[This review was collected as part of a promotion.] I really like the Samsung AI cordless vacuum. It’s very practical and easy to use. It’s small, so I can reach tight or hard-to-clean places without any trouble. It’s also very efficient—it has a little light at the bottom that lights up the floor, which helps me see dust and dirt I might have missed. I also like that when you charge the vacuum, it suctions out the dirty dust it picked up and filters it, so I don’t have to touch anything. The design is sleek and modern, and it picks up dirt really well on different types of floors. The only downside I’ve noticed is that it might not be the best choice for bigger homes or for older people. The vacuum is a little heavy, so someone older might have a hard time using it for long. Also, the battery only lasts about 30 minutes, so it would take longer and more effort to clean a large space. But other than that, it’s a good vacuum and works great for smaller homes or apartments.
J’ai recommandé ce produit.
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Crystal00713
5 (9,999)

2025-05-06

Whitestown

5 (9,999)
[This review was collected as part of a promotion.] I love this vacuum cleaner. It cleans itself when you put it on the charger. And I love that you don't have a cord to be fitting all over. I love the size and the weight. My 5-year-old loves to vacuum now which is amazing. My kids all use it. It's useful and it's the perfect size for them. I love that it has different attachments and I love that it has a pet hair attachment which is amazing I have 2dogs. It takes a while for it to charge but it's good for a half an hour on mid-level. I love that it picks the level for you. It knows what floor you're on and it adjusts how it's vacuuming. It is great at sensing where you're vacuuming and what suction we use. I like that the bag is attached to the charger and not the vacuum and when it cleans itself it drops it into the bag which is great. Overall this vacuum is a must. It is great for small jobs. I use it on my wood floors everyday for dog care. It gets the job super quick and efficiently
J’ai recommandé ce produit.
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fisher70
4 (9,999)

2025-05-21

Davenport

4 (9,999)
[This review was collected as part of a promotion.] I received it about 2 weeks ago. It has been great so far. I love that the battery is replaceable! I do not have carpeting so can’t say how it works on that. It is great on my laminate and tile though. I really like that it does a self diagnostic after it empties the dust bin so you know if there are any clogs. There are 2 things I don’t like and the reason for only 4 stars: It is heavy! It is 7lbs. I have carpal tunnel syndrome and can’t do my whole house without pain. It also makes it difficult to use on high areas. Also doesn’t stand on its own. There is no attachment storage! You could have added clips to the base unit so that all the attachments are handy and don’t get lost. I do really like the attachments though. I like that the brush on the upholstery attachment can be lowered or raised and doesn’t get removed. Also very nice that the crevice tool has added length if needed but is also attached so you won’t loose the extra piece.
J’ai recommandé ce produit.
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Donb86
5 (9,999)

2025-12-31

Alexandria ky

5 (9,999)
I chose this over Dyson for the simple fact that I run all Samsung appliances. I won't lie, I was nervous about this purchase because Samsung hasn't been in the game like Dyson has. Wow! I'm completely surprised. I absolutely love this vacuum and the AI mode. It will literally suck up my carpet if you leave it in one spot too long. Great product!
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Mariam
1 (9,999)

2025-09-18

Florida

1 (9,999)
Don’t do it. Don’t even think about it. If this “bespoke” piece of junk were $900 cheaper I’d still be utterly disappointed but not viscerally angry. As I type this my blood pressure is through the roof! I should have learned from the fridge disaster that the best of Samsung is long gone. Normally when I buy boogey it pays off - not this time. It lasts for 20 minutes. Idk why one needs AI in a vacuum in the first place but even if you did it’s not apart of this unit. It turns off if you vacuum stairs which sounds nice so things don’t fling when you lift it up but the roller doesn’t start back so you’re left looking like an idiot whilst cursing you’re existence halfway up any stairway. If you’re set on wasting your money this is the perfect purchase. People often give one star for the most trivial (the box was cardboard, it makes noise, etc.) reasons let me assure you this is not the case. There is absolutely nothing redeemable about this vacuum.
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Publié à l’origine le Samsung US
Réponse de Samsung :
2025-09-18

SEA Care

We appreciate you taking the time to inform us about your experience with your vacuum, Mariam. Let us help you. The charging and cleaning time may vary depending on the brushes and usage conditions. Please refer to page 52 of your manual for the specific charging and cleaning time. To address your concern about the unit stopping operation during cleaning, turn to page 49 to view its solutions: https://downloadcenter.samsung.com/content/UM/202502/20250213202717080/O_DJ68-00900G-07_IB_VS9700_AA_EN_250206.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150762197, to help our team locate your information when you message us. Have a great day. -John

Dan87
5 (9,999)

2025-09-19

5 (9,999)
[This review was collected as part of a promotion.] Purchased to upgrade the original bespoke jet vacuum since the main vacuum head broken after 4 years using it, amazing upgrade with extra power and best of all the included accessories included the mopping head, seriously an all in one cleaning machine! Love the extra slim head as well and it works with the old machine!
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung Australia
SkyRim
5 (9,999)

2025-12-19

5 (9,999)
[This review was collected as part of a promotion.] I recently purchased the Samsung Bespoke AI Jet Vacuum, and it has truly transformed the way I keep my home clean. Its a fantastic investment for anyone looking to simplify their cleaning routine. It's efficient, stylish, and packed with smart features that make it a standout in the market. Highly recommended!
Utile?
Publié à l’origine le Samsung US
Hian662
5 (9,999)

2025-08-06

5 (9,999)
[This review was collected as part of a promotion.] Really impressed with this stick vacuum. The AI feature that adjusts suction automatically is genuinely useful and seems to make the battery last longer. It’s lightweight but has serious power, picking up embedded pet hair from my carpets with ease. A definite upgrade from my old corded vacuum cleaner.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung Australia
Patrick
5 (9,999)

2025-12-25

VA

5 (9,999)
[This review was collected as part of a promotion.] It’s nice that Samsung offers a cordless vacuum with a dust bag, which really sets it apart from many competitors. The build quality also seems very good. The red bristle strip does shed some fibers, but it’s good that the strip can be removed. Hopefully, this area can be improved in future versions.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Gunslinger456111
5 (9,999)

2025-05-06

Bauxite

5 (9,999)
[This review was collected as part of a promotion.] The Samsung Bespoke AI Jet Cordless Stick Vacuum is amazing. This vacuum has powerful suction to pickup everything in its park. I love the upgrades long battery life so I don't have to change batteries or wait to charge it to get my entire home clean in one go. The AI Cleaning Mode is very helpful with different types of flooring. I love that it automatically adjusts to provide the best cleaning setting without me having to guess. I really like the All-in-One Clean Station. If automatically empties the canister for me and begins charging upon docking. The bag is very easy to change out when it's full but it holds so much that you don't have to do it often. The vacuum is very light and easy to use around the house without tiring me or hurting my back pushing it around (goodbye big, bulky vacuums). The vacuum was extremely easy to connect via Samsung Smart Things and to set up. I love the wifi connectivity to monitor my vacuum battery and bag life. It looks very stylish in my home as well.
J’ai recommandé ce produit.
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Glenntopp
5 (9,999)

2026-03-25

Wesley Chapel, Fl

5 (9,999)
[This review was collected as part of a promotion.] this is a beautiful vacuum. I do not know about if the "ai" is needed but I like that it is lighted, makes it easier to do under couches and other things. Cleanstation is the best part about this vacuum it is a nice setup. Vacuum also does a good job and lasts awhile on a charge too.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
N3RDY
5 (9,999)

2026-03-11

5 (9,999)
[This review was collected as part of a promotion.] Great vacuum and much improved. I use the vacuum on Jet, one below the super 400 watt suction and it's great. I also love the docking station. It auto cleans itself and you don't have to go with your hands to remove and stuck dust it picks up like with other vacuums. Love it!
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Alex
1 (9,999)

2025-11-30

NYC

1 (9,999)
This vacuum cleaner is the worst thing Samsung has ever made! Never buy this vacuum cleaner! It's terrible! It's big and heavy, and that's why Samsung is giving this model a big discount because it's junk! I'm returning it! And let the people who made it use it!
Utile?
Publié à l’origine le Samsung US
Réponse de Samsung :
2025-12-11

SEA Care

Alex, thank you for choosing Samsung for your vacuum needs. We're sorry to hear that you will be returning the vacuum, as it is big and heavy. We would love to work with you in the future.   Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs. Have a great day. ^Camille

cain55
4 (9,999)

2025-08-03

4 (9,999)
[This review was collected as part of a promotion.] Pretty good vacuum. Came from a dyson so this is a big upgrade price wise. Great suction and the AI stuff is a bonous and makes my life abit easier. Also looks stylish in my home. overall a decent product. only thing is the price but seems like its good quality.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung Australia
tkongx0
1 (9,999)

2025-10-23

1 (9,999)
Battery will last just a little over a year in which case Samsung won't even replace. The normal runtime for "mid" suction is only 20 minutes now after 18 months and the "jet" will only be 8 minutes. Horrible experience, buyer beware and get something better.
Utile?
Publié à l’origine le Samsung US
Réponse de Samsung :
2025-10-24

Samsung Care

Hi there, We appreciate you sharing your experience, and we understand how disappointing it can be when your vacuum’s battery performance declines over time. We’d be glad to help you review your battery’s condition and warranty coverage. For run times and other specifications, you may check page 52 of the user manual. It outlines the expected run time for each setting. User manual https://downloadcenter.samsung.com/content/UM/202510/20251001131748074/O_DJ68-00900G-08_IB_VS9700_AA_EN_250930.pdf The battery is covered under our limited warranty. Please see an excerpt from the limited warranty statement regarding batteries: Limited Warranty Statement This Limited Warranty covers batteries only if battery capacity falls below 80% of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if (i) the battery has been charged by a battery charger not specified or approved by Samsung for charging the battery; (ii) any of the seals on the battery are broken or show evidence of tampering. Should you need further assistance, you may contact us through the following channels for detailed support: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151123583) to help our team pull up your information. Thank you. ^Angelica

Nisp
5 (9,999)

2025-09-07

5 (9,999)
[This review was collected as part of a promotion.] I brought this two weeks ago. Switched from corded to Samsung Bespoke AI Jet Ultra—huge upgrade! Powerful suction, long runtime, and self-emptying station make cleaning effortless. Finally, a cordless that feels stronger, smarter, and truly convenient.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung Australia
ElvisDFW
5 (9,999)

2025-12-20

5 (9,999)
[This review was collected as part of a promotion.] This vacuum is awesome! Powerful suction, long lasting battery, wifi connected to smart things to tell you when to empty or clean, it does it all. Been a Dyson guy for a decade or longer, and was hesitant, but this Samsung is the real deal!
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
OrlandoMCO
4 (9,999)

2026-05-20

Orlando, FL

4 (9,999)
[This review was collected as part of a promotion.] Samsung's most powerful stick yet, nice improvement over the prior model. Great suction for a stick vac, and the AI and app features are a nice touch. The LED lights on the brush do help with seeing dirt, and love the black color/design.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
PZFireman
5 (9,999)

2026-01-12

Cottage Grove, OR

5 (9,999)
[This review was collected as part of a promotion.] I am enjoying my new Bespoke AI Jet Ultra Vacuum. It came with the cleaning station and plenty of attachments. It works really well on my tile and short pile carpet using the AI feature to adjust the suction. The battery lasts a lot longer than the one on my old Stick 60. The filtration system seems to work really well, although it is a bit sensitive to needing cleaned after every other use. I just set my dustbin emptying to the LONG setting and run it twice. If it still says it needs clean I just delete the message, because it doesn't. I love the new LED light on the front of it, that my old jet stick did not have. It makes maneuvering underneath tables and chairs so much easier. I don't know if the charger does battery conditioning, so I do slide off the battery after it is charged up, just to keep it from shortening the life of it. Overall it is great at what it does and that is keeping your floors clean and your back happy! I just received my new Mop Head for it so I will need to give it a test spin as soon as I get the pads for it!
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
SamyBoy
5 (9,999)

2025-10-25

New York, NY

5 (9,999)
[This review was collected as part of a promotion.] Excellent sucking and cleaning power. Mounts beautifully to the stand which automatically charges. And includes self cleaning station. Very happy with this purchase and would highly recommend even though it is an expensive vacuum.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Hiral
5 (9,999)

2025-06-10

5 (9,999)
[This review was collected as part of a promotion.] Bespoke AI Jet Ultra Stick Vacuum is one of the good vaccum cleaner which I have recently bought. A major shift from Dyson. With coming time, I will write more about the product once use it for a month or so. It looks promising.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung Australia
ishratahmed
5 (9,999)

2025-05-08

YORBA LINDA

5 (9,999)
[This review was collected as part of a promotion.] Life is so much better with this cordless vacuum cleaner. It's easy to use, have a long-lasting charge-battery. I can easily adjust it to different heights, use different attachments for various uses for my 4-bedroom house. Our kitchen is typically the most dirtiest in my house. With different level of suction power, it is really easy to clean the entire kitchen area with ease. I can pretty much clean anything in the house without running out of battery juice. It automatically empties the dust bin each time I keep it on the charging station which is very convenient. Unfraternally, this unit does not come with any storage bag for attachments. For this retail price, I would have expected to have a nice storage box or a bag for the attachments. Not a complain, just a minor personal gripe. The material for this unit seems to be high quality, so I'm hoping that it would last me a very long time. Time will tell. I'm very happy with this unit and I highly recommend this to anyone who is in the market for vacuum cleaner. A lovely and useful tool in my house, indeed.
J’ai recommandé ce produit.
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OsDada
5 (9,999)

2025-05-12

5 (9,999)
[This review was collected as part of a promotion.] This vacuum is amazing. The range of movement paired with the battery makes it very versatile and even my kids were excited about using it. I appreciate the connectivity and the AI and how it makes maintenance much easier.
Utile?
Publié à l’origine le Samsung US
Okcsteve2
4 (9,999)

2025-12-24

Oklahoma City, OK

4 (9,999)
[This review was collected as part of a promotion.] This is a great vacuum with strong suction, decent attachments and cool features. The cleanable filters are a big plus and not too hard to clean. Battery is OK on lower settings but very short on the most powerful.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Ecrstar
4 (9,999)

2025-05-08

Passaic

4 (9,999)
[This review was collected as part of a promotion.] The main reason I wanted to test this vacuum was for the clean bin technology since I have Allergies. It has a nice sleek look. It is fairly easy to set up but I did receive an error while connecting it to the app which resolved upon the second try. I like that there is adjustable suction. Once connected to the app it switches to ai mode which adjusts suction as you clean. I used The vacuum on three surfaces hardwood carpet and tile. It performed well on all surfaces. The vacuum glides quite smoothly on the hardwood. The head rotates to fit into narrow spaces. The AI mode used a lower suction on the hardwood. It felt like very little suction, but it seems to effectively pick up the dust and crumbs I was able to see where cleaning was needed very easily due to the built-in light, I haven’t had a vacuum with a light like that before and it is a game changer. I would recommend this vacuum to somebody who is looking for a sturdy and high-quality and visually appealing vacuum with advanced features. I wish that there was a place for storage in the tower for the attachments.
J’ai recommandé ce produit.
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Rajesh john
5 (9,999)

2025-05-22

Chicago, IL

5 (9,999)
[This review was collected as part of a promotion.] This my 3rd samsug vaccum and one immediate difference i see with this on is the suction power. Having the automatic dust disposal is also very handy. Weightwise it is a bit heavier than jet 85 and other models.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Basillisk
5 (9,999)

2025-05-09

San Mateo

5 (9,999)
[This review was collected as part of a promotion.] I've recently added the Samsung Bespoke AI Jet Ultra Cordless Stick Vacuum to my home, and let me say—it’s been impressive. I have definitely showed it off to friends when they visit. This vacuum cleaner is POWERFUL and doesn’t mess around when it comes to suction. Whether tackling carpets, hardwood floors, or stubborn pet hair, the AI-powered system seems to optimize performance effortlessly, leaving surfaces spotless with minimal effort. Then, there’s maintenance. Unlike some vacuums that turn cleaning into a chore, this one makes the process much simpler. Emptying the bin is automatic, and keeping the filters clean doesn’t require much effort. I also appreciate that it is lightweight. The stick is easy to maneuver, which means less strain while cleaning and faster sessions overall. Besides the general cleaning, It has definitely made cleaning my kitchen messes after everyday cooking easier. All in all, the Bespoke AI Jet Ultra delivers power, convenience, and speed—without sacrificing quality. It has quickly become a household essential. Would recommend? Absolutely
J’ai recommandé ce produit.
Utile?
None
5 (9,999)

2025-04-15

5 (9,999)
I have had this for going on two years. It is by far the best vacuum cleaner ever simple to use long charge automatic empty it is the best. I am now buying one for my daughter. It’s a housewarming gift
Utile?
Publié à l’origine le Samsung US
Ali87
5 (9,999)

2025-08-15

5 (9,999)
[This review was collected as part of a promotion.] I bought this a month ago after only ever having a barrel vacuum. Let me just say oh my goodness… this vacuum is so incredibly easy to use and maintain. Becomes a little bit addicting to want to use.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung Australia
NK2026
5 (9,999)

2026-03-25

5 (9,999)
[This review was collected as part of a promotion.] Great flexibility in terms of maneuvering and the accessories to get into tight corners, stairs, changing from carpet to tile and being cordless gets the job done in a fraction of the time.
Utile?
Publié à l’origine le Samsung US
Sasinger
4 (9,999)

2025-06-21

San Jose Ca

4 (9,999)
[This review was collected as part of a promotion.] Great vacuum, this is my 3rd jetstick new ai ultra had the best suction I’ve ever seen on a cordless vacuum I am an avid vacuum client I literally sleep with my vacuum I use it constantly.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
MePerez
5 (9,999)

2025-07-30

Los Angeles California

5 (9,999)
[This review was collected as part of a promotion.] Very quiet (not a bother to small shih tzus) powerful vaccuum with lasting battery. Self empty is definitely convenient...I feel the difference between this vaccuum and your others
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
SnTS
4 (9,999)

2025-09-16

4 (9,999)
[This review was collected as part of a promotion.] Have had the AI Jet Ultra Stick for a few weeks and very impressed with it's power and minimal noise. Love the AI features like automatic power change based on type of flooring.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung Australia
Jefec99
5 (9,999)

2026-05-20

5 (9,999)
[This review was collected as part of a promotion.] Great cordless vac with many features for house with multiple shedding pets. Self emptying feature is fantastic. Only downside is no included holder for attachment.
Utile?
Publié à l’origine le Samsung US
Jon M
5 (9,999)

2025-05-23

CA

5 (9,999)
[This review was collected as part of a promotion.] Excellent battery and power, available attachments are effective for hard surfaces, carpet, and furniture for my two cat home. Best vacuum I have used in my life.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
mrzwebb
5 (9,999)

2025-05-22

Alexandria

5 (9,999)
[This review was collected as part of a promotion.] Didn’t expect to fall in love with a vacuum, but here we are. I needed to adult but not in a boring way so, “Okay, time to be a responsible adult with clean floors.” What I didn’t expect was to be emotionally attached to a stick vacuum. Excited to vacuum. Wondering what else I could vacuum. Can I take it outside? (spoiler: I did). I vacuum the car, the outside rug, the shed (just dry vacuuming not wet). Because..the suction on this thing is no joke. Pet hair, crumbs, mysterious dust from who-knows-where... gone. Spider webs. Gone. Spiders…gone.. Ants. Gone. It adjusts itself automatically depending on the floor, which makes me feel like it gets me. I didn’t even know I needed that in my life, but now I can’t go back. Battery life is crazy long — I vacuumed my whole house and the aforementioned outside areas and it was still going. And the clean station? Game-changer. It empties itself without that gross dust cloud in your face. Bottom line: I never thought vacuuming would be the highlight of my day, but this thing makes me weirdly happy. 10/10 would recommend to anyone who wants clean floors and excitement from their appliances.
J’ai recommandé ce produit.
Utile?
Online shopper
1 (9,999)

2025-07-09

Philadelphia PA

1 (9,999)
Highly touted vacuum has turned out to be a quality disaster. The rotor has stopped spinning and the Dual Brush had no longer works. very disappointing
Utile?
Publié à l’origine le Samsung US
Réponse de Samsung :
2025-07-10

SEA CARE

Good day, Your disappointment is completely valid, and we're truly saddened you're dealing with this. Let's get you supported quickly. Please refer to page 47 of the manual under the sections "The vacuum cleaner does not work" and "The spin brush (or spin disk) of an accessory is not moving" for troubleshooting steps to help get your vacuum running optimally. User manual: https://downloadcenter.samsung.com/content/UM/202502/20250213202717080/O_DJ68-00900G-07_IB_VS9700_AA_EN_250206.pdf Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149924399, to help our team pull up your information. Have a great day! Chrystel

Larry Florida
5 (9,999)

2025-07-13

Florida

5 (9,999)
[This review was collected as part of a promotion.] super easy to set up and very quiet. I would have to say this is by far the best vacuum I have ever used. Like all Samsung products they are the best.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Aegjr
5 (9,999)

2025-06-08

Livingston Manor NY

5 (9,999)
[This review was collected as part of a promotion.] What an awesome vacuum, used for an hour and never went dead, really love the AI feature that adjust power based on how dirty or surface it's on.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Tacobell
5 (9,999)

2025-05-23

5 (9,999)
Great power and it's super quite! The battery life is also pretty amazing. Just hoping they make a mop attachment for it like the other model.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Love
4 (9,999)

2025-05-16

4 (9,999)
My order did not come equipped with a charging cord and charger I will have to use a replacement until I get one.
Utile?
Publié à l’origine le Samsung US
JaketheSnake
5 (9,999)

2025-09-02

Cleveland OH

5 (9,999)
[This review was collected as part of a promotion.] Has the most useful features of any high-end cordless vac, highly recommend. The self-emptying feature is a must.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
EL_KORA760
5 (9,999)

2025-07-20

CA.

5 (9,999)
helpful reviews can help you and other get the most out of their " Bespoke AI Jet Ultra Cordless Stick "
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Sam E
1 (9,999)

2025-12-16

1 (9,999)
Save money. The main brush roll stopped working just after a year with no heavy usage or external damage.
Utile?
Publié à l’origine le Samsung US
Réponse de Samsung :
2025-12-17

SEA Care

Sam E, we understand the importance of working vacuum. Allow us to help. Here is a guide to help you if your jet brush stops working. Samsung Jet Stick brush stops spinning https://www.samsung.com/us/support/troubleshooting/TSG01204474/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151608360) to help our team pull up your information. Have a great day. ^Camille

CD123
5 (9,999)

2025-09-14

5 (9,999)
[This review was collected as part of a promotion.] Great vacuum, changed from Dyson and don’t regret it. The self emptying is the best feature.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung Australia
Jordan
4 (9,999)

2026-03-11

Orlando, FL

4 (9,999)
[This review was collected as part of a promotion.] Powerful AI driven vacuum with excellent suction, filtration and self-cleaning abilities.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Sreedg
5 (9,999)

2026-03-11

5 (9,999)
[This review was collected as part of a promotion.] Awesome suction and good for large home as well and auto cleaning of filter is super nice
Utile?
Publié à l’origine le Samsung US
Deno37
5 (9,999)

2025-09-10

5 (9,999)
[This review was collected as part of a promotion.] Awesome suction and the auto empty is amazing! It’s also so light and easy to use
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung Australia
c tran
1 (9,999)

2026-01-03

1 (9,999)
wet function did not work after 2 weeks. Not spraying water with the wet brush
Utile?
Publié à l’origine le Samsung Australia
Réponse de Samsung :
2026-04-07

Samsung AU

We’re sorry to hear the wet function stopped working so soon after purchase. That’s understandably frustrating. Please contact our support team so they can assist with troubleshooting or arrange a solution: https://www.samsung.com/au/support/contact

stevo3122233
5 (9,999)

2025-05-22

5 (9,999)
[This review was collected as part of a promotion.] I purchased this unit about two months ago from the online store
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung Australia
SlimJim
5 (9,999)

2025-10-23

Waukesha,wi

5 (9,999)
[This review was collected as part of a promotion.] Great for vacuuming around stuff and doing stairs..light weight
Utile?
Publié à l’origine le Samsung US
Teddy
5 (9,999)

2025-06-01

Peoria, AZ

5 (9,999)
[This review was collected as part of a promotion.] Five Star Vacuum. Easy to setup-works great and looks amazing.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Jacqueline
5 (9,999)

2026-02-13

5 (9,999)
I'll never own another vacuum. Light weight, great suction.
Utile?
Publié à l’origine le Samsung US
Alex
5 (9,999)

2026-03-11

5 (9,999)
[This review was collected as part of a promotion.] Suction, ergonomics, filtration, autonomy, maneuverability.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Mvmama
5 (9,999)

2025-12-05

Marin County

5 (9,999)
[This review was collected as part of a promotion.] Sleek modern and works well too. Great for the car as well
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
SChawk
4 (9,999)

2026-03-26

4 (9,999)
[This review was collected as part of a promotion.] Very strong suction and beater make job easy and quick.
J’ai recommandé ce produit.
Utile?
Publié à l’origine le Samsung US
Consumer
2 (9,999)

2025-12-15

Ohio

2 (9,999)
The dust bin cover opens in the middle of sweeping
Utile?
Publié à l’origine le Samsung US
Réponse de Samsung :
2025-12-17

Samsung Care

Greetings! We understand how disruptive it can be when the dust bin cover opens in the middle of sweeping, especially when you are focused on completing your cleaning. Let us help. When the dustbin opens during cleaning, it is typically caused by one or more of the following factors: 1. Dustbin not fully locked • Remove the dustbin and reinstall it. • You should hear/feel a firm click when it’s seated correctly. • If it feels loose, it will pop open while vibrating during use. 2. Worn or damaged latch • Check the dustbin release button and latch hook. • If the plastic hook is rounded, cracked, or the spring feels weak, the bin can release on its own. • Unfortunately, this usually requires dustbin replacement (the latch is built into it). 3. Overfilled dustbin • If the bin is packed tightly, internal pressure can push the bottom door open. • Empty the bin before it reaches the MAX line, especially with fine dust or pet hair. 4. Filter not seated properly • Remove: • Metal mesh filter • Washable Micro Filter • Reinstall them carefully so everything sits flush. • A misaligned filter can prevent the bin from locking correctly. 5. Accidental button press during use • The release button can be triggered by: • Your hand position • Furniture edges 6. Debris in the latch area • Dust buildup near the latch can stop it from fully engaging. • Clean the latch groove and hinge area with a dry cloth or soft brush. Should you need more assistance with your vacuum, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1151607342 to help our team pull up your information. Leo

Soft52
4 (9,999)

2026-06-30

No

4 (9,999)
I like the auto-empty features. My wife loves it..
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Anonymous
5 (9,999)

2025-04-24

Parma Heights

5 (9,999)
[This review was collected as part of a promotion.] I had taken time to put the Samsung Bespoke AI Jet Cordless Stick Vacuum through a good use prior to determining if this was a good product or not. To my surprise, it checked most every box and performed very well. The vacuum is not too heavy and did not make my arm feel to tired while using it with one hand. The vacuum has an awesome light feature that illuminates the floor so well, I was able to see things I had not seen before that needed to be vacuumed. The suction selection was wonderful. If I felt that I needed more suction, a simple button push gave me all I needed. And to reduce suction was just as easy, this with the display of time available on the battery, was a nice feature to make sure I was able to pace myself. The battery life was awesome as well. I was truly impressed. The vacuum being placed on the stand was extremely simple and the waste elimination was automatic and worked perfectly. I would suggest, however, to consider making the paper bag a reusable plastic container and finding a place to hold the attachments. There is plenty of room and that seems like the biggest miss, as the attachments will need to be stored separately from the stick. Otherwise, it is a wonderful vacuum and something I would highly recommend.
J’ai recommandé ce produit.
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Real reviewer
5 (9,999)

2025-10-26

Texas

5 (9,999)
[This review was collected as part of a promotion.] This vacuum cleaner really does have some serious suction power. It picks up everything with ease, which is super convenient. Plus, the app that goes with it is surprisingly smooth and easy to navigate. Honestly, I was impressed with how user-friendly the interface is. The battery life is also pretty solid, lasting long enough for my cleaning tasks. I don't have to worry about it dying halfway through. It's definitely a good performer overall.This vacuum cleaner really glides around furniture with ease. It's so lightweight, making it a breeze to carry upstairs too. Plus, it comes with a bunch of handy attachments for different cleaning jobs. You can easily switch between them for floors, upholstery, and even those hard-to-reach corners. It makes tidying up feel a lot less like a chore. Honestly, it's a game-changer for keeping the house looking its best. I'm seriously impressed with how much power it packs for its size. You'll definitely find yourself reaching for it more often than you'd expect. Okay, so cleaning the filtration on your Samsung vacuum is actually pretty straightforward. You'll want to pop out the filter, give it a good rinse under some running water, and let it dry completely. Making sure it's totally dry is key before putting it back in. This simple step really helps keep your vacuum running efficiently and picking up all that dust. Don't forget to check your manual for the specific filter location on your model, just to be sure!
J’ai recommandé ce produit.
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Publié à l’origine le Samsung US
Anonymous
5 (9,999)

2025-05-01

Rosemount

5 (9,999)
[This review was collected as part of a promotion.] The Bespoke AI Jet Ultra cordless stick vacuum has been a game changer for ease of vacuuming! We own 4 furry pets and have two young children so we know a thing or two about messes...and this vacuum tackles it all! Set up was a breeze, so easy with Smartthings that my phone auto-detected the new vacuum and just asked if I wanted to add it to my account. Scanned the QR and it was off and complete before I knew it! The AI suction/brush technology is amazing! It truly detects what suction and brush speed is needed for different types of carpet, rugs, and hard flooring! The digital display is down to the second with telling you runtime and you can even manually change suction power if you know you have a spot that needs a deep clean...wow! Litter? No problem. Stairs? Done! Fur? It's got a no-tangle attachment for that and grabs that off chairs or sofas without worry. The auto-ampty bin is great too and I can share the included collection bags with my other Samsung robot vacuum too. I've only come across one issue and that was when a larger pice of kids play foam got stuck at the intake. Guess what though?! The self-diagnosing feature that it checks each time it's placed on the charger/dirt bin found the issue and displayed it on the screen for me! Without that, it may have taken me a day or more to realize there was an issue. Ten out of ten, this vacuum is better than the rivals in every way. The kids think it's so cool that they want to vacuum too...bonus!
J’ai recommandé ce produit.
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Anonymous
5 (9,999)

2025-05-10

Lakeview terrace

5 (9,999)
[This review was collected as part of a promotion.] This vacuum cleaner the bespoke AI from Samsung is an amazing vacuum when I took it out the box I realized how lightweight it was and I didn't think that this vacuum would be able to handle the job. But I was wrong as soon as I turned the vacuum on I could just tell this vacuum had enough power to actually clean the carpets and not just move dirt around it came with one battery this battery allowed me to clean the whole upstairs of my house which is about 1500 square feet of shag carpet and I believe without the assistance of the AI feature it might have not had enough battery but the AI feature adjust for whatever surface you're on and it also adjust the power and how much suction is applied to the surface so it's making sure it's working to its fullest potential and not more than what is needed it easily cleaned up all the dirt on my hardwood floor which would be expected it also allows you to clean under tables and under chairs without having to move them which I liked and the best feature is as soon as you're done you don't have to use any of your hands to pull out any of the dirt from the vacuum because as soon as you put it on the self cleaning canister it charges and sucks out all the dirt that you've collected while vacuuming for your session I've had other vacuums in this vacuum beats them all hands down so if you need a vacuum that's not going to let you down and do the job that it's supposed to do at this price point you need to look at this vacuum before any others
J’ai recommandé ce produit.
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Taronn
5 (9,999)

2025-05-03

Milwaukee

5 (9,999)
[This review was collected as part of a promotion.] I’ve been using the Bespoke AI Jet Ultra for a while now, and overall, it’s been a great addition to my cleaning routine. The battery life is impressive for a cordless vacuum. I love that it comes with two removable batteries, giving me up to 100 minutes of runtime. For a large house or multi-level cleaning, that’s a huge plus. I’ve found that even at higher power levels, the battery holds up surprisingly well. Swapping the batteries is quick and easy, and the charging stand keeps everything organized. The Wi-Fi connectivity is one of the standout features. Through the SmartThings app, I can check the battery status, get notifications when the dustbin needs emptying, and even track cleaning history. It’s not something I thought I’d need in a vacuum, but it’s genuinely convenient. I also like how it integrates into my smart home setup. The AI-powered floor detection is super smart — it adjusts suction and brush speed depending on whether I’m cleaning carpet, hardwood, or tile. The suction power is outstanding (400AW!), and I haven’t had any issues picking up pet hair, crumbs, or fine dust. The automatic dustbin emptying feature is another highlight — I barely have to interact with the canister, and the HEPA filter keeps everything clean and allergy-friendly. This vacuum feels like a real upgrade — it’s powerful, smart, and thoughtfully designed. The price is definitely on the higher side, but if you’re looking for high performance with smart capabilities, this one delivers.
J’ai recommandé ce produit.
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Mico23
4 (9,999)

2025-05-09

Mansfield

4 (9,999)
[This review was collected as part of a promotion.] The Bespoke AI Jet Ultra Cordless Stick Vacuum has truly impressed me with its smart features and powerful performance. Right out of the box, its sleek design and surprisingly lightweight feel were immediately apparent. Maneuvering around furniture and up the stairs is a breeze – a welcome change from heavier vacuums I've used in the past. The "AI" in the name isn't just a gimmick either. The vacuum intelligently adjusts suction power based on the floor type, saving battery and ensuring optimal cleaning. What I particularly love is the thoughtful feature that automatically pauses the vacuum when I receive a phone call. It's a small touch, but incredibly convenient in a busy household. Storage is also a major plus; its slim profile allows it to tuck away neatly in a closet without taking up valuable space. However, it's not without its drawbacks. My biggest frustration is the lack of an accessory holder. Having to keep the various attachments separate is a bit inconvenient, and I often find myself searching for the right tool. Additionally, while the suction power on the "Jet" setting is undeniably impressive, it comes at the cost of battery life. Extended cleaning sessions on this high setting will definitely require a recharge. Pros: • Powerful suction • Lightweight and easy to maneuver • Intelligent AI technology works effectively • Convenient auto-pause feature for phone calls • Space-saving design Cons: • No dedicated accessory holder • Battery life is limited on the highest "Jet" setting
J’ai recommandé ce produit.
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Manuels d’utilisation et téléchargements

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janv. 06. 2026

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  • 1. * Selon des tests SLG Prüf- und Zertifizierungs GmbH, conformément à la norme IEC 62885-4 CI.5.8, en utilisant l’aspirateur portatif (sans brosse) en mode Jet. Les résultats ont été comparés à ceux des modèles d’aspirateurs balais sans fil disponibles sur le marché avec une puissance d’aspiration indiquée à moins de 15 % de la puissance d’aspiration réelle du modèle Samsung testé par SLG. Selon les données sur les ventes entre janvier 2024 et décembre 2024 compilées par un institut d’études de marché indépendant.

    ** Basé sur des tests effectués par SLG Prüf- und Zertifizierungs GmbH, conformément à la norme CEI 62885-4 Cl.5.8. Mesuré à l’entrée de l’outil non motorisé lorsque le bac à poussière est vide, en mode Jet et avec une batterie de grande capacité entièrement chargée. Dure jusqu’à 100 minutes.

    *** La capacité d’identifier différents environnements de nettoyage et le temps nécessaire pour modifier les paramètres peuvent être affectés par les conditions environnementales. Le fonctionnement du mode de nettoyage par IA 2.0 peut être limité dans certains environnements, par exemple lorsque le poste de nettoyage tout-en-un est débranché ou que le Wi-Fi est instable ou que l’état de la connexion Bluetooth entre l’aspirateur balai et le poste de nettoyage tout-en-un est instable.)

    **** Fait référence aux particules de poussière de 0,3 μm ou plus.

    ***** L’autonomie indiquée est basée sur l’utilisation d’une batterie de grande capacité (3970 mAh) au niveau de puissance minimum avec un outil non motorisé attaché. Les résultats peuvent varier en fonction de l’utilisation réelle.
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  • 2. * Selon des tests SLG Prüf- und Zertifizierungs GmbH, conformément à la norme IEC 62885-4 CI.5.8, en utilisant l’aspirateur portatif (sans brosse) en mode Jet. Les résultats ont été comparés à ceux des modèles d’aspirateurs balais sans fil disponibles sur le marché avec une puissance d’aspiration indiquée à moins de 15 % de la puissance d’aspiration réelle du modèle Samsung testé par SLG. Selon les données sur les ventes entre janvier 2024 et décembre 2024 compilées par un institut d’études de marché indépendant.

    ** Basé sur des tests effectués par SLG Prüf- und Zertifizierungs GmbH, conformément à la norme CEI 62885-4 Cl.5.8. Mesuré à l’entrée de l’outil non motorisé lorsque le bac à poussière est vide, en mode Jet et avec une batterie de grande capacité entièrement chargée. Dure jusqu’à 100 minutes.

    *** La capacité d’identifier différents environnements de nettoyage et le temps nécessaire pour modifier les paramètres peuvent être affectés par les conditions environnementales. Le fonctionnement du mode de nettoyage par IA 2.0 peut être limité dans certains environnements, par exemple lorsque le poste de nettoyage tout-en-un est débranché ou que le Wi-Fi est instable ou que l’état de la connexion Bluetooth entre l’aspirateur balai et le poste de nettoyage tout-en-un est instable.)

    **** Fait référence aux particules de poussière de 0,3 μm ou plus.

    ***** L’autonomie indiquée est basée sur l’utilisation d’une batterie de grande capacité (3970 mAh) au niveau de puissance minimum avec un outil non motorisé attaché. Les résultats peuvent varier en fonction de l’utilisation réelle. Go to feature
  • 3. * Basé sur des tests effectués par SGS-IBR Laboratories, conformément à la norme ASTM F3150, en utilisant le mode Jet. Les résultats peuvent varier en fonction de l’utilisation réelle. Comparativement à notre modèle de filtre non HEPA.

    ** Fait référence aux particules de poussière de 0,3 μm ou plus.
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  • 4. * D’après des essais internes réalisés avec différents types de poussières. Les résultats peuvent varier selon les conditions d’utilisation réelles.

    ** Basé sur des tests internes, conformément à la norme CEI 62885-2 Cl. 5.14. Les résultats peuvent varier selon l’utilisation réelle.

    *** Fait référence à des particules de poussière de 0,5 à 4,2 μm
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  • 5. * Moteur VS9000 : 205 g. Nouveau moteur : 148 g.

    ** La garantie de 10 ans sur les pièces exclut les coûts de main-d’œuvre et ne s’applique qu’aux moteurs à onduleur numérique vendus à partir de janvier 2023. Voir les conditions complètes en ligne.

    *** Basé sur des tests internes conformément à la norme CEI 60335-1 Cl. 10.

    **** Basé sur des tests effectués par SLG Prüf- und Zertifizierungs GmbH, conformément à la norme CEI 62885-4 Cl.5.8. Mesuré à l’entrée de l’outil non motorisé lorsque le bac à poussière est vide, en mode Jet et avec une batterie de grande capacité entièrement chargée. Dure jusqu’à 1 minute. Les résultats peuvent varier selon l’utilisation réelle.
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  • 6. * L’autonomie indiquée est basée sur l’utilisation d’une batterie de grande capacité (4500 mAh pour une capacité de la batterie de 3970 mAh pour chaque bloc) au niveau de puissance minimum avec un outil non motorisé attaché. Les résultats peuvent varier selon l’utilisation réelle.

    ** En option et vendu séparément. Les composantes de la batterie peuvent différer selon le modèle.

    *** Maintient une capacité de 70 % après 600 cycles d’utilisation, en fonction de la capacité du bloc batterie. 1 cycle : Décharge complète après une charge complète (100 % à 0 %). Les résultats peuvent varier en fonction de l’utilisation réelle. Fondé sur des tests effectués à l’interne.

    **** La garantie de 2 ans est limitée à la batterie seulement et exclut l’usure normale. La batterie peut être remplacée sans frais lorsqu’elle est utilisée pendant moins de 600 cycles et que l’autonomie restante de la batterie est supérieure à 70 %. 1 cycle : Décharge complète après une charge complète (100 % à 0 %).
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  • 7. * Optionnel, vendu séparément. Les composants de la batterie peuvent différer selon le modèle.
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  • 8. * Les brosses et accessoires fournis seront différents selon les composants de chaque modèle. ** Fait référence aux particules de poussière inférieures à 5,5 mm. *** La capacité d’identifier différents environnements de nettoyage et le temps nécessaire pour modifier les paramètres peuvent être affectés par les conditions environnementales.
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  • 9. * Les brosses et accessoires fournis varieront selon les composants de chaque modèle.

    ** N’utilisez pas l’outil Pet Tool + dans une petite zone pendant une longue période et ne laissez pas l’outil Pet Tool + continuer à tourner à un seul endroit.

    *** Certains poils peuvent rester parfois.
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  • 10. * Selon des tests réalisés à l’interne conformément à la norme CEI 62885-2, Cl.5.11 en utilisant le mode Jet. Les résultats peuvent varier selon l’utilisation réelle.

    ** Fait référence à des particules de poussière de 0,5 à 4,2 μm.
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  • 11. * Après le nettoyage, séchez complètement le filtre à poussière fine pendant plus de 24 heures à l’ombre avant l’utilisation.
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  • 12. * Le temps affiché peut différer du temps d’utilisation réel et est continuellement mis à jour toutes les secondes. Le temps d’utilisation peut diminuer en fonction du nombre d’utilisations.
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  • 13. * Disponible sur les appareils Android et iOS. Une connexion Wi-Fi est nécessaire.

    ** Disponible sur les téléphones intelligents Samsung utilisant Android 11 ou une version ultérieure, ou One UI 3.1 ou une version ultérieure. Non disponible sur certains téléphones intelligents Samsung (A1x, A2x, M1x, M2x) et les téléphones intelligents d’autres marques. Pour utiliser cette fonction, elle doit être sélectionnée sur l’application SmartThings. Go to feature
  • 14. * Selon des tests SLG Prüf- und Zertifizierungs GmbH, conformément à la norme IEC 62885-4 Cl.5.8. Mesuré à l’entrée de l’outil non motorisé lorsque le bac à poussière est vide, en mode Jet et avec une batterie de grande capacité entièrement chargée. dure jusqu’à 1 minute. ** Les résultats ont été comparés à ceux des modèles d’aspirateurs balais sans fil disponibles sur le marché avec une puissance d’aspiration indiquée à moins de 30 % de la puissance d’aspiration réelle du modèle Samsung testé par SLG. Selon les données de vente de janvier 2024 à juin 2024, compilées par un institut d’études de marché indépendant.
    Go to feature
  • 15. * L’autonomie indiquée est basée sur l’utilisation d’une batterie de grande capacité (4500 mAh pour une capacité de la batterie de 3970 mAh pour chaque bloc) au niveau de puissance minimum avec un outil non motorisé attaché. Les résultats peuvent varier en fonction de l’utilisation réelle. ** Optionnel, vendu séparément. Les composants de la batterie peuvent différer selon le modèle. *** Maintient une capacité de 70 % après 600 cycles d’utilisation, en fonction de la capacité de la batterie. 1 cycle : Décharge complète après une charge complète (100 % à 0 %). Les résultats peuvent varier en fonction de l’utilisation réelle. Fondé sur des tests effectués à l’interne. **** La garantie de 2 ans est limitée à la batterie seulement et exclut l’usure normale. La batterie peut être remplacée sans frais lorsqu’elle est utilisée pendant moins de 600 cycles et que l’autonomie restante de la batterie est supérieure à 70 %. 1 cycle : décharge complète après une charge complète (100 % à 0 %).
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  • 16. * D’après des essais internes réalisés avec différents types de poussières. Les résultats peuvent varier en fonction des conditions réelles d’utilisation. ** Selon des tests réalisés à l’interne conformément à la norme IEC 62885-2, CL.5.14. Les résultats peuvent varier en fonction des conditions réelles d’utilisation. *** Fait référence aux particules de poussière de 0,5 µm à 4,2 µm.
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  • 17. * Basé sur des tests effectués par SGS-IBR Laboratories, conformément à la norme ASTM F3150, en utilisant le mode Jet. Les résultats peuvent varier en fonction de l’utilisation réelle. Comparativement au modèle de filtre non HEPA de Samsung.
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  • 18. * Les fonctions mises à jour du mode de nettoyage AI 2.0 peuvent être activées après l’enregistrement de l’aspirateur-balai sur l’application SmartThings. Le fonctionnement du mode de nettoyage par IA 2.0 peut être limité dans certains environnements, par exemple lorsque le poste de nettoyage tout-en-un est débranché, que la connexion Wi-Fi est instable ou que l’état de la connexion Bluetooth entre l’aspirateur-balai et le poste de nettoyage tout-en-un est instable. Dans de tels cas, il fonctionne en mode nettoyage IA 1.0. Si le mode de nettoyage AI 2.0 ne fonctionne pas fréquemment, veuillez déplacer le poste de nettoyage tout-en-un vers un espace sans obstacle à proximité. Pour activer la fonction de mises à jour continues, gardez le Wi-Fi dans la maison en tout temps. ** La capacité d’identifier différents environnements de nettoyage et le temps nécessaire pour modifier les paramètres peuvent être affectés par les conditions environnementales.
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* Les caractéristiques principales peuvent varier par rapport aux fonctionnalités principales