Televisor Smart 75” Neo QLED 4K QN85F (2025)
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Destacados
Características
Mejora tu experiencia con Samsung Vision AI
El compañero que enriquece tu vida
Siente todo el poder de la IA en 4K
Procesador NQ4 AI Gen2
Este procesador utiliza el poder de 20 redes neuronales de IA para optimizar la calidad de sonido e imagen. El resultado es un rendimiento excelente, ya sea que estés transmitiendo servicios OTT, jugando tus videojuegos favoritos o viendo deportes en vivo.
Mejora las series y las películas a una resolución 4K
Imagen mejorada hasta 4K con AI
Mira tu contenido favorito con más detalles brillantes. Nuestro procesador con AI puede tomar contenido y mejorarlo hasta una resolución 4K con 20 redes neuronales de IA, todo mientras mantiene una calidad de imagen nítida y fluida.
* La experiencia de visualización puede variar según los tipos de contenido y el formato. * Es posible que la “Mejora de 4K con AI” no se aplique a la conexión de PC y al modo Juegos.Calidad de imagen
Captura cada detalle con un control de luz preciso y ultrafino
Quantum Matrix Technology Plus
El control preciso sobre los Quantum Mini LED te permite disfrutar de grandes detalles en las escenas más oscuras y brillantes.
Mejora la visualización en 4K con excelente brillo y colores vívidos
Neo Quantum HDR+
Mejora tu placer de visualización con un brillo excelente y escenas dinámicamente adaptables en resolución 4K. Neo Quantum HDR+ es hasta 2 veces más brillante que Neo Quantum HDR, lo que ofrece una experiencia de color más vívida en un rango dinámico más alto como ningún otro.
* La gama de iluminación Quantum HDR se basa en las normas de pruebas internas y está sujeta a cambios según las condiciones de visualización o las especificaciones.Más información sobre la calidad de imagen
Colores reales, QLED real. Te mereces lo mejor.
Colores vibrantes y precisos amplificados por la lámina Quantum Dot de Samsung sin cadmio, que ofrece un volumen de color del 100 %.
Experiencia de juego
Más información sobre la experiencia de juego
Sonido
Una experiencia Dolby Atmos de próximo nivel
Dolby Atmos®
Disfruta de una experiencia de sonido envolvente de siguiente nivel que te sumerge en lo profundo de la acción. Con Dolby Atmos, obtén audio multidimensional para un sonido increíblemente realista.
Más información sobre el sonido
Tizen One UI
Personaliza tu experiencia de pantalla
Tizen One UI
Tizen One UI proporciona una experiencia de pantalla personalizada. Samsung Tizen OS te ofrece todas las funciones innovadoras más recientes de Samsung. Tu experiencia también está protegida por Samsung Knox en todos los dispositivos SmartThings. Además, Tizen One UI será compatible con las actualizaciones del Tizen OS durante los próximos 7 años.
Disfruta de 7 años de nuevas experiencias de TV gratis
Encuentra galerías de fama mundial en tu TV
Art Store
Encuentra tu obra de arte ideal de los principales museos y artistas del mundo. Descubre nuevas obras de arte con selecciones relevantes y oportunas que complementan cada temporada, día festivo y estado de ánimo.
Se requiere suscripción para disfrutar de todas las obras de arte de la Tienda de Arte.Más información sobre One UI Tizen
SmartThings
Conecta y gestiona tus dispositivos domésticos inteligentes, todo desde tu TV
SmartThings
Con un Smart Hub incorporado, tu TV puede conectar y controlar dispositivos inteligentes, incluso aquellos que requieren compatibilidad con Matter y HCA. También puedes recibir notificaciones sobre tus dispositivos directamente desde la pantalla, incluida una vista de mapa 3D que muestra todo tu sistema de hogar inteligente de un vistazo.
Más información sobre SmartThings
Sostenibilidad
Cárgalo con luz
SolarCell Remote
Gracias al panel solar en la parte posterior, nuestro control remoto SolarCell Remote se carga con luz, sin necesidad de usar baterías desechables. Y con funciones inteligentes como un micrófono y un asistente de voz incorporados, este control remoto es innovador en más de una forma.
* Para cargar el control remoto con energía solar, coloca el control remoto del TV con el panel solar hacia arriba. Colócalo en tu sala de estar mientras las luces están encendidas o cerca de una ventana donde recibirá luz natural del sol. * En caso de que se agote la batería del control remoto, puedes cargarla con un cable USB-C. Para verificar el nivel de batería restante del control remoto, consulte el menú del TV (Configuración > General y privacidad > Ahorro de energía y energía > Batería remota disponible).Especificaciones
-
NeoQLED
-
Tamaño de pantalla
75"
-
Tasa de refresco
120Hz (Up to 144Hz)
-
Resolución
4K (3,840 x 2,160)
-
Motor de imágenes
NQ4 AI Gen2 Processor
-
HDR (Alto rango dinámico)
Neo Quantum HDR +
-
HDR 10
Sí (ADAPTIVE/ GAMING)
-
Escalamiento de imagen AI
4K AI Upscaling
-
Contraste
Quantum Mini LED Pro
-
Ángulo de visión
Wide Viewing Angle
-
Microatenuación
Supreme UHD Dimming
-
Potenciador de contraste
Real Depth Enhancer
-
Tecnología de movimiento
Motion Xcelerator 144Hz
-
Calibración inteligente
Basic
-
Modo Cineasta (FMM)
Sí
-
HDR Brightness Optimizer
Sí
-
Color Booster
Color Booster Pro
-
AI HDR Remastering
Auto HDR Remastering
-
EyeComfort Mode
Sí
-
Dolby Atmos
Sí
-
Sonido 3D
OTS Lite
-
Modo Sinfonía
Sí
-
Salida para sonido (RMS)
40W
-
Tipo de parlante
2.2CH
-
Active Voice Amplifier
Sí (Active Voice Amplifier Pro)
-
Sonido adaptable
Sí (Adaptive Sound Pro)
-
360 Audio
Sí
-
Sistema operativo
Tizen™ Smart TV
-
Bixby
Sí
-
Interacción de voz de campo lejano
Sí
-
Sitio web del navegador
Sí
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Sí
-
Multi Device Experience
TV to Mobile, Mobile to TV, TV initiate mirroring, Sound Mirroring, Wireless TV On, Tap View
-
Pantalla múltiple
upto 2 videos
-
Apple AirPlay
Sí
-
Storage Share
Sí
-
Generative Wallpaper
Sí
-
Karaoke Mic
Sí
-
Modo automático de juego (ALLM)
Sí
-
Game Motion Plus
Sí
-
Ecualizador negro dinámico
Sí
-
VRR
Sí
-
Sonido envolvente
Sí
-
Vista panorámica para juegos
Sí
-
Zoom de minimapa
Sí
-
FreeSync
FreeSync Premium Pro
-
AI Auto Game Mode
Sí
-
Transmisión digital
DVB-T2
-
Sintonizador analógico
Sí (Trinorma)
-
Soporte principal para televisor
Sí
-
HDMI
4
-
USB
2 x USB-A
-
HDMI (alta frecuencia de imagen)
4K 144Hz (for HDMI 1/2/3/4)
-
Ethernet (LAN)
1
-
Salida de audio digital (óptica)
1
-
Entrada RF (entrada terrestre/por cable/por satélite)
1/1(Common Use for Terrestrial)/0
-
Wi-Fi
Sí (Wi-Fi 5)
-
Bluetooth
Sí(5.3)
-
Anynet+ (HDMI-CEC)
Sí
-
HDMI Audio Return Channel
eARC
-
Diseño
Simple Chamfer
-
Tipo de bisel
3 Bezel-less
-
Color frontal
TITAN BLACK
-
Tipo de soporte
METAL AERO CENTER
-
Color del soporte
TITAN BLACK
-
Art Store
Sí
-
POP integrado
Sí
-
EPG
Sí
-
PVR ampliado
Sí
-
IP Control
Sí
-
Idioma de OSD
Local Languages
-
Accesibilidad-Guía de voz
US English, Mexico Spanish, Brazil Portuguese
-
Low Vision Support
Relumino, Magnification, Zoom Menu and Text, High Contrast, SeeColors, Color Inversion, Grayscale, Auto Picture Off
-
Hearing Impaired Support
Closed Caption (Subtitle), Multi-output Audio, Sign Language Zoom
-
Motor Impaired Support
Slow Button Repeat, Remote Control App. for All
-
Sensor ecológico
Sí
-
Fuente de alimentación
AC100-240V~ 50/60Hz
-
Consumo de energía (máx.)
280 W
-
Apagado automático
Sí
-
Ahorro automático de energía
Sí
-
Tamaño del paquete (ancho x alto x prof.)
1822.0 x 1078.0 x 169.0 mm
-
Equipo con base (A x Al x P)
1670.2 x 1012.9 x 331.5 mm
-
Equipo sin base (A x Al x P)
1670.2 x 958.2 x 46.7 mm
-
Base (básica) [A x P]
354.8 x 331.5 mm
-
Especificaciones de VESA
400 x 400 mm
-
Peso del paquete
42.8 kg
-
Peso del equipo con soporte
33.9 kg
-
Peso del equipo sin soporte
32.2 kg
-
Modelo de control remoto
TM2360E
-
Soporte de montaje en pared de ajuste delgado
Sí
-
Manual del usuario
Sí
-
Montaje en pared delgado Full Motion (Y22)
Sí
-
Soporte de cámara web
Sí
-
Zigbee / Thread Module
Built-In
-
Cable de alimentación
Sí
Reseñas
Televisor Smart 75” Neo QLED 4K QN85F (2025)
- Los clientes alaban la calidad de imagen cristalina con resolución 8K, colores vibrantes y negros profundos que transforman la experiencia visual.
- Muchos elogian el rendimiento excepcional para videojuegos y transmisión, con tasas de refresco altas y baja latencia en consolas modernas.
- Los usuarios aprecian el diseño minimalista, la pantalla sin marcos y la integración del ecosistema con control por voz y casting inalámbrico.
- Algunos clientes reportan problemas ocasionales de confiabilidad del hardware, como líneas en pantalla o apagados aleatorios después de meses de uso.
- La mayoría de los revisores considera que la experiencia visual inmersiva y las características premium justifican ampliamente la inversión realizada.
Reseñas con imágenes y videos
Filtros
El orden por relevancia coloca las mejores reseñas en la parte superior. Consideramos los votos importantes, la reseña más reciente, imágenes y otras características que los lectores buscan en sus reseñas.
Filtros
1,256 Reseñas
2022-12-27
Operations
Hi there, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!
2023-06-24
Homestead FL
2025-03-19
Sarasota Florida
2021-06-23
Austin
2022-06-17
ROCHE-LA-MOLIÈRE
2021-04-14
Houston
Samsung Brand Ambassador
Amir4229: I am happy to hear that so many of the features of your new 2021 QN800A TV are creating an all-around great viewing experience for you. 100% Color Volume with Quantum Dot gives you a billion brilliant colors that stay true even in bright scenes. Multi View allows you to stream your favorite TV show and mirror your compatible phone all on one screen, with multiple sound and layout options. If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
2025-07-13
Popayán Colombia
Samsung
Muchas gracias por tu atención. Tus comentarios son muy importantes para nosotros. ¡Esperamos que tengas una experiencia maravillosa con tu nuevo Samsung! ¡Estamos a tu disposición!
2024-12-25
Plainwell, Michigan
2022-06-14
Langhorne
Samsung Brand Ambassador
Hi there, It's great to hear you're enjoying the outstanding picture quality of your QN800B TV, and we appreciate you sharing your experiences with power cycling on your previous unit, as well as with the back panel detaching. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. Please give us the opportunity to assist you by contacting Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. We hope to hear from you! ~ Samsung Specialist
2025-11-25
Lima, Peru
Performance Team
Hola, lamentamos que el producto no haya cumplido tus expectativas. Estamos trabajando continuamente para mejorar nuestros productos y servicios. Tus comentarios son muy importantes para nosotros. Si necesitas ayuda con alguna situación, puedes comunicarte con nosotros a través de los canales de atención disponibles en este enlace: https://www.samsung.com/pe/support/
2025-11-21
2023-05-09
2021-04-20
HEMET
Samsung Brand Ambassador
jasminep: Thank you for your purchase and review of the 2021 QN800A Neo QLED 8K TV. I am glad that you are enjoying the image brought to you by our Quantum Matrix Technology Pro powered by tiny light cells using exclusive Mini LED designed technology to give you a brilliantly intense, hyper-focused picture. By pairing your TV with a Q-Series soundbar, you will be surrounding yourself with synchronized sound from your TV and soundbar, orchestrated in complete harmony. Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
2023-04-20
Florence
2022-10-14
Deal
2021-04-20
Houston
2022-10-17
Hook
2021-04-20
orange park
Samsung Brand Ambassador
Karebear13: I am happy to hear that installation of your new 65” QN800A Neo QLED 8K TV and setup with the SmartThings app was easy. Have you tried out the great features like the Voice Assistants which allow you to control your TV with just your voice? Use built-in Samsung Bixby, Amazon Alexa and Google Assistant to easily change the channel, play music, control smart home devices and more — all you have to do is ask. With Multi View you can watch your favorite TV show and mirror your compatible phone at the same time, with multiple sound and layout options. Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
2022-05-04
Pataskala
Samsung Brand Ambassador
Hi jjyhawkins, Thanks for sharing photos! I’m happy to hear you’re enjoying the billion shades of brilliant color on your new 2022 QN800B TV. Together, Quantum Dot and Mini LEDs bring you a fine exquisite picture by transforming light into vivid color that stays true for bold detail, even as the scene brightens. Quantum HDR 32X technology sets the bar with an extraordinary range of contrast that brings intensely rich details to the movies and shows you love in HDR. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2023-04-26
Houston
2021-04-20
Driftwood
2022-05-02
Gilbert
2024-03-25
2021-04-20
ORANGE PARK
Samsung Brand Ambassador
Phantomluck: I am happy to hear that you are loving the amazing color brought to you by Quantum HDR 32x. Details come to life with rich color, deeper contrast, and HDR10+ dynamic tone mapping that shifts the color and contrast scene by scene for spectacular clarity. Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
2022-10-14
Ealing
2022-06-03
Parkland
2022-06-03
Fort Lauderdale
2021-04-20
Romeoville
2021-11-26
2021-07-01
Cortland,Ohio
Samsung Brand Ambassador
Hello shoke93, Thank you for your review of the QN90A Neo QLED TV and for sharing your details of your sound cutting out. If the audio drop issue is happening when connected via HDMI, the HDMI cable is most likely the cause. We recommend you replace the HDMI cable with a High-Speed cable with Ethernet Channel, labeled as HEC or HEAC on the cable. Also be sure to enable HDMI-eARC in the Expert Settings menu. Lastly, please also verify that you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. If this does not help, we ask that you contact us for additional troubleshooting or assistance with setting up a service appointment. You can call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info We hope to hear from you. ~ Samsung Specialist
2022-06-08
Tomball
Samsung Brand Ambassador
Hi Rm2738, It's great to hear you're enjoying the picture quality of your QN800B TV, and we appreciate your feedback regarding eARC connectivity. Samsung TVs have Anynet+ (also known as HDMI-CEC), a feature that allows connected external HDMI devices to inform your TV when they have turned on. Occasionally, connected devices such as game consoles (PS5, Xbox) can send a turn on signal, for example, if they have software updates. We recommend you try turning Anynet+ off, as it may be causing an auto power on. Go to: Menu > Settings > All Settings > Connection > External Device Manager > Anynet+, then disable. Please also make sure that your TV's firmware is up to date. You can check this by going to: Home > Menu > Settings > Support > Software Update. Additionally, your feedback on the One Connect Box placement is appreciated and will be shared with our teams. If there's anything else we can help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Specialist
2025-07-16
PERÚ- LIMA
Lima
Hola Gracias por compartir tu opinión. Queremos asegurarnos de que recibas la asistencia que necesitas. Por favor, ingresa al siguiente enlace https://www.samsung.com/pe/support/#contact y selecciona el canal de tu preferencia. De esta manera, podremos entender mejor tu situación y ofrecerte la mejor solución posible. Estamos aquí para apoyarte y resolver todas tus dudas. ¡Esperamos tu contacto!
2022-06-06
Nokesville
2022-02-06
Las vegas,nv
Samsung Brand Ambassador
Hi, Thank you for purchasing the Samsung QN800A TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1903.0 which includes picture quality and performance updates. You can check this by going to: Settings > Support > Software Update. You may want to enable Auto Update for convenience. Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Specialist
2023-05-15
North Wales
Samsung Support
Thanks for the five star feedback for your Neo QLED TV! The picture quality is stunning and the sound is powerful to match too. Great choice. ^EM at Samsung Support
2023-04-17
Parkland
2026-08-12
Trujillo perú
2021-11-20
Essex
Samsung Support
Great choice! Our new Neo QLED range have displays with striking detail and colour. Prepare to be dazzled every time you watch a film now! ^EM at Samsung Support
2021-04-20
DOWNERS GROVE
2023-09-13
2022-05-23
Tomball
Samsung Brand Ambassador
Hi ASHSUT, It's great to hear that setup was a breeze and that you're enjoying the incredible picture of your QN800B TV! Quantum Dot and Mini LEDs bring you a fine picture by transforming light into vivid color that stays true for bold detail, even as the scene brightens. Samsung TVs have Anynet+ (also known as HDMI-CEC), a feature that allows connected external HDMI devices to inform your TV when they have turned on. By default, the TV will immediately switch to this source when this happens. To turn off this function of a device connected to the TV, turn off the Anynet+ (HDMI-CEC) function of the device. Go to: Settings > General > External Device Manager > Anynet+ (HDMI-CEC) = Off Also, please make sure that your TV’s firmware is up to date. To check for updates, go to: Menu > Settings > Support > Software Update > Update Now I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2023-05-29
2025-06-07
Bucaramanga
Social Media.
¡Gracias por ser parte de nuestra familia! 💙💯
2022-07-26
2023-09-22
2022-06-08
Nokesville
2021-04-30
Richmond
Samsung Brand Ambassador
Missnikki17: I am happy to hear that you are enjoying your new 2021 QN900A Neo QLED TV. is hitting it out of the park for you. Distinguished by our Quantum Matrix Technology Pro, you are enjoying a brilliantly intense, hyper-focused picture powered by tiny light cells using exclusive Mini LED designed technology. Hear what happens where it happens, with sound that flows from all sides of the TV — including the center — to track the on-screen action with pinpoint accuracy for an enhanced, realistic 3D experience with Object Tracking Sound Pro (OTS Pro). Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
2024-01-12
Samsung Support Team
Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
2022-09-26
Chessington
2022-09-20
Yeovil
2022-07-25
2023-07-03
2022-10-05
2021-10-18
2022-09-24
2022-08-02
2021-04-02
Samsung Brand Ambassador
Hero1591: Thank you for your purchase and review of the 2021 QN900A Neo QLED 8K TV. I am glad that you are enjoying its spectacular image quality and use it for gaming and watching TV. With Motion Xcelerator Turbo+, action movies, sports and games look smooth and fluid, with the added bonus of next-gen gaming capabilities that include HDMI 2.1, Game Motion Plus and 4K at 120Hz. Auto Game Mode allows you to game faster with an optimized screen that gives you more control with dramatically less lag. Paring this TV with one of our Q Series soundbars will give you the added feature of Q-Symphony where sound from your soundbar and your TV's speakers are synchronized to play at the same time providing a deep surround experience. Samsung Customer Support is here to help if you need assistance or have questions regarding features, functions, setup and more. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
2022-08-22
2021-04-05
2022-10-05
2023-06-01
2024-07-03
2021-07-23
Samsung Brand Ambassador
Pksy, Thank you for purchasing Samsung's QN800A Neo QLED 8K TV and for your review. With Quantum HDR 32X, you can incredible detail and brightness, ultra rich color, and deep contrast that shifts scene by scene. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. If you cannot find an app you're looking for, rest assured that we are continuously working with our partners to make apps available in our 2021 lineup. Keep an eye on the App Store of your TV to see the latest apps available. Please know you can control your connected devices using your Samsung TV remote by following these set-up steps: 1) Connect an external device to the HDMI port of the TV, and then power on the external device. Your TV will automatically recognize the device when connected through HDMI and will switch the output. If it doesn't automatically detect it, then keep following the steps to set up Universal Remote. 2) Press the Home button on your TV remote to access the Home Screen. Using the directional pad on the remote, navigate to Source. When the selector is placed over Source, the Source menu will appear. Press UP on the directional pad to access Universal Remote. 3) Select Universal Remote on the Source screen. Next, select Start and make sure the device you want to connect is turned on. When your desired device displays, select it. Follow the on-screen instructions to complete the setup and register the device. The instructions may vary, depending on the device type selected. 4) Your TV and the remote will memorize the external device and its connection port (HDMI 1, HDMI 2, etc.) to make controlling everything even easier. Occasionally, the device may not respond after it's registered. To make sure the connection is made, you need to re-register the device. I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Thank you for choosing Samsung! ~ Samsung Specialist
2022-10-04
Sandy
2024-08-26
2022-09-28
2022-07-21
2025-02-14
Raleigh
2022-08-25
2024-06-26
2021-04-19
2023-09-28
2022-10-28
Uxbridge
2024-05-23
2024-10-19
2022-05-22
2023-08-03
2024-07-25
2021-09-16
2022-10-06
2022-07-27
2022-07-24
2021-06-29
2021-09-20
2023-10-18
2022-10-05
2021-06-15
service clients Samsung
"Bonjour Zabazouba, Merci de votre retour concernant le téléviseur NEO QLED QN800A 2021, 8K, SERIE 8.Votre retour est important pour apporter les améliorations nécessaires au sein de nos équipes. Grâce à un nouveau boîtier déporté ultra slim et amovible qui regroupe toute votre connectique pour un agencement encore plus simple de votre intérieur. Il est relié au téléviseur par un câble optique unique de 2.5m. (Alimentation + Connectiques) . Ce qui explique le changement de connectique. Nous vous invitons à rejoindre la communauté Samsung , afin de partager votre expérience et retrouver de nombreux conseils de la part d’utilisateurs comme vous : https://eu.community.samsung.com/t5/t%C3%A9l%C3%A9visions/bd-p/fr-tv Nous restons à votre disposition. Alex, Service clients Samsung "
2023-04-26
Hammond
2022-07-25
2022-04-17
Operations
Hi HiHoSilver, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!
2023-10-10
2022-08-23
2023-06-02
Paris
service clients Samsung
Bonjour SamFX, Votre retour est important pour apporter les améliorations nécessaires. N’hésitez pas à contacter le service de prise en main à distance. Ce service permet à nos techniciens spécialement formés de voir et de contrôler votre téléviseur dans sa manipulation : https://www.samsung.com/fr/support/remoteservice/ Nous restons à votre disposition, Alex, service clients Samsung
2026-06-06
Mexico
2023-08-25
2022-10-26
2022-11-26
London
Samsung Support
Thank you for taking the time to share with us this review about your experience with the 65" QN800B, Johnny. We are pleased to see that you can now make the most of the incredible picture quality of this TV, enhancing everything you love to full 8K and HDR crystal clear quality. Intelligent Mode is an innovative feature that allows your TV to scan the environment to determine how large your room is, how much light there is and what you're watching to give you the best results. We appreciate that you preferred to disable this feature though, to suit your needs and preferences. From our end, we will certainly make sure to take your feedback on board so we can use it to improve our service as well as our future products. ^CL at Samsung Support
2023-05-29
2024-04-01
2024-01-07
California
Samsung Specialist
Califireman, We appreciate your feedback regarding the screen abnormalities you’re seeing on your QN800C TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test If this occurs on all sources and the picture test, this may require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
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