Galaxy Book5 360 (15.6", Core Ultra 7, 16GB), a Copilot+ PC
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Galaxy Book5 360 (15.6", Core Ultra 7, 16GB), a Copilot+ PC
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5 Reviews
2025-07-07
Leicester
CX
Thank you for taking the time to share with us this review about your experience with the Galaxy Book5 360, Surva. While we are pleased to read that you like the powerful hardware and sleek design of this product, we also appreciate that you didn’t find the Copilot AI experience satisfactory. More specifically, we understand that you would have preferred for Copilot to be more exclusive and independent of Microsoft 365, with it being able to deliver a more unique experience compared to other Windows laptops. We will certainly make sure to take this feedback on board, so we can use it to improve our future IT products and technology. ^CL at Samsung Support
2025-10-06
CX
Thank you for sharing your review on the Galaxy Book5 360. We’re sorry to hear that your experience hasn’t met your expectations. The placement of the speakers is designed to create a balanced audio profile, especially when used on a flat surface where sound reflects outward. However, we appreciate this may not deliver the sound experience you were hoping for in every situation. Using a stand or slightly elevating the device can help improve clarity and volume. We also appreciate your comments about surface wear. The Galaxy Book5 360’s slim, 2-in-1 convertible design aims to keep the profile lightweight, but we recognise your point about potential scratching when used in tablet mode. We’ll be sure to pass your suggestion about adding protective rubber edging, and we still hope you can make the most of this smart and powerful IT product. ^CL at Samsung Support
2025-10-09
CX
We're so pleased to hear that you're enjoying all of the fantastic features that your gorgeous Galaxy Book5 360 has to offer. The S Pen is such a great addition, especially for taking notes in lectures! In regard to the issue you're experiencing with some Samsung apps struggling to open, please feel free to contact our helpful Support Teams who are on hand and keen to assist. You can find our contact details and opening hours here: https://www.samsung.com/uk/support/contact/ We really appreciate you taking the time to share your review, and we look forward to ironing out the apps for you! ^EW at Samsung Support
2025-10-02
Kampala, Uganda, East Africa
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy Book5 360, Daniel! Weighing only at 1.46kg, you'll be taking this around easier than ever before, and with the powerful Intel® Core™ Ultra processor (Series 2), you'll get the ultimate performance! ^LB at Samsung Support
2025-09-19
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
Features and specifications are subject to change without prior notification.
Each of the following remarks is only applicable to the corresponding product features or specifications which are related to such remark on this page.
* The support and availability of 5G Network Standard may vary depending on device. Please click here to refer to the 5G Network Standard supported by Samsung Hong Kong 5G devices.
+ For reference only, please check with our staff for details.
▲ Actual available memory for end user usage may vary due to pre-configuration. The pre-configuration includes preloaded operating system and applications.
*Image simulated.
- Storage capacity representation: The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1KB=1,000 Bytes. However, the operating system (Windows) calculates the storage device capacity assuming that 1KB=1,024 Bytes, and therefore the capacity representation of the HDD in Windows is smaller than the actual capacity due to the difference in capacity calculation. For example, for a 80GB HDD, Windows represents the capacity as 74.5GB, 80x1,000x1,000x1,000 byte/(1,024x1,024x1,024)byte=74.505GB. In addition, the capacity representation in Windows may be even smaller because some programs such as Recovery may reside in a hidden area of the HDD. Memory capacity representation: The memory capacity reported in Windows is less than the actual capacity of memory. This is because BIOS or a video adapter uses a portion of memory or claims it for further use. For example, for 1GB(=1,024MB) memory installed, Windows may report the capacity as 1,022MB or less.
- Actual battery life may vary depending on application usage, settings, features or tasks selected, network configuration, operating temperature and many other factors.
- Windows is either registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other products and services mentioned may belong to their respective trademark owners.
^ Not applicable to the model available in Hong Kong.
- Weights vary depending on manufacturing process.
- Some apps and content for Windows sold separately. Feature and app availability and experience may vary by device and region.
- Hong Kong models of Galaxy Book Flex2 5G only supports 5G TDD Sub6 N78(3500) 5G Network Standard.
* Actual speed of USB can vary depending on user environment
* Weights and height vary depending on manufacturing process
* Please contact Samsung Call Center or Samsung Authorized Service Centers before you replace or add storage and memory for compatibility check
* Typical value of battery capacity tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Actual battery life may vary depending on network environment, usage patterns and other factors.
* Screen size is measured diagonally as a full rectangle without accounting for the rounded corners. Actual viewable area is less due to the rounded corners.