Alarm clock does not ring
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Q : Even though activated the alarm clock on Galaxy S5, the alarm doesn’t ring. What’s the problem?
A : If you had ever switched on the Emergency mode or Ultra power saving mode, alarm on your Galaxy S5 may not ring normally.
At that time, please restart your Galaxy S5, and then alarm activated will ring again.
Additionally, Samsung already know the issue and will soon support the improved binary via Kies or FOTA.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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