How to perform Factory Reset on Android smartphone?

Last Update Date : Apr 25. 2018

Care!

Performing Factory Reset will erase all data from your devices.

Factory data reset allows users to delete all data stored in the mobile device. You can make backup copies of the data before performing the reset (How do I Back up my data?). Samsung is not responsible for any data loss. 

 

This guide introduces how to reset your mobile device when the device operates normally and when it is not responding. Please follow the steps below for factory data reset.

During Normal Operation  

 

Later Models

(Android version 7.0)

1 Tap Settings
2 Tap General Management
How to perform Factory Reset on Android smartphone?
3 Tap Reset
4 Tap Factory data reset
How to perform Factory Reset on Android smartphone?
5 Tap RESET
6 Tap DELETE ALL
How to perform Factory Reset on Android smartphone?

Please be patient as phone resetting takes some time.

Older Models

(Android version 6.0)

1 Tap Apps > Settings > Backup and reset
How to perform Factory Reset on Android smartphone?
How to perform Factory Reset on Android smartphone?
How to perform Factory Reset on Android smartphone?
2 Tap Factory data reset > Reset Device > Erase Everything
How to perform Factory Reset on Android smartphone?
How to perform Factory Reset on Android smartphone?
How to perform Factory Reset on Android smartphone?

Please be patient as phone resetting takes some time.

With No Response  

 

 

If your screen is frozen, we recommend you to force the phone to restart.

1 Press Volume down + Power buttons at the same time.
How to perform Factory Reset on Android smartphone?
2 Once the phone recovers to normal, you can perform the Factory Reset steps as stated above.

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