What contents could be transferred through Smart Switch?

Last Update Date : Mar 22. 2018



Contents below can be transferred via Smart Switch:

  1. Contacts (ringtone, notification alarm are not supported)
  2. Schedule (Memo, sticker, image, alarm, group are not supported)
  3. Memo (Do not support if two devices are not compatible with Text memo / S memo / S note)
  4. Message (Some devices do not support MMS)
  5. Picture (if your device uses iOS OS, please deactivate auto backup to iCloud before data transfer through Smart Switch)
  6. Movie
  7. Music
  8. Alarm
  9. Call log
  10. Wallpaper
  11. WiFi
  12. Lock Screen
  13. Documents (DOC,DOCX,PPT,PPTX,XLS,XLSX,PDF file format supported)

Thank you for your feedback!

Not finding what you're looking for? We're here to help.


Live Chat Support

Live Chat support with a Samsung product expert.
Operation Hour: Mon - Sat | 9:00am – 6:00pm
Except for public holidays

Send us an Email

We will aim to respond within 24 hours for general inquiry or technical support.

Email to CEO

Contact the dedicated CEO's Office.

On-Site Service Appointment

Find out how you can make service appointment.

Online Pre-booking Service

Product Repair Service, Operating System (OS) Upgrage Service and Gift Redemption

* Mobile Information Transfer Service is now available


36984698Hong kong

Operation Hour:
Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

0800 333Macau

Operation Hour:
Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday : 9am-6pm

21219088Samsung Pay

Operation Hour:
Monday-Sunday: 9am-10pm

* For Printer inquiry, please visit HP official web page .

Service Support

Samsung Support Centers

Need a repair for your Samsung devices?

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us