Festive Contact Hours
What can we help you with?
24th December
Live Chat | 8am to 6pm
Call | 8am to 6pm
25th December
Live Chat | CLOSED
Call | CLOSED
26th December
Live Chat | 9am to 5pm
Call | 9am to 6pm
31st December
Live Chat | 8am to 6pm
Call | 8am to 6pm
1st January
Live Chat | 9am to 6pm
Call | 9am to 6pm
24th December
Live Chat | 8am to 6pm
Call | 8am to 6pm
25th December
Live Chat | CLOSED
Call | CLOSED
26th December
Live Chat | 9am to 5pm
Call | 9am to 6pm
31st December
Live Chat | 8am to 6pm
Call | 8am to 6pm
1st January
Live Chat | 9am to 6pm
Call | 9am to 6pm
24th December
Live Chat | 12am to 6pm
Call | 8am to 6pm
25th December
Live Chat | CLOSED
Call | CLOSED
26th December
Live Chat | 9am to 11:59pm
Call | 9am to 6pm
31st December
Live Chat | 12am to 6pm
Call | 8am to 6pm
1st January
Live Chat | 12am to 6pm
Call | 9am to 6pm
2nd January
Live Chat | 8am to 6pm
Call | 8am to 8pm
Contact us
What do you need help with?
Help me buy
Help me with my order
Technical product support
Help choosing your new product
Product specifications and demos to help you choose your new product.
Online Shop FAQs
Find answers to all your questions for ordering, payment, delivery and returns.
Payment and finance options
Find out more about payment and finance options including Humm monthly and Humm pay in 4.
Promotions
See all our top offers including trade in, Student offers, Samsung Boost and Rewards.
Call
Samsung online shop support
Mon – Thurs | 9am to 5:30pm
Fri | 9am to 4:30pm
Local call charges may apply
Mon – Thurs | 9am to 5:30pm
Fri | 9am to 4:30pm
Local call charges may apply
Delivery and installation
Find answers to frequently asked questions about product delivery and installation.
Track your Order
Check the delivery status of your orders,
track individual shipments and more.
track individual shipments and more.
Returns and Cancellations
How to return an item(s), cancel an
order and other common questions including price promise.
Online Shop FAQs
Find answers to all your questions about ordering, payment, delivery and returns.
Call
Samsung online shop support
Mon – Thurs | 9am to 5:30pm
Fri | 9am to 4:30pm
Local call charges may apply
Mon – Thurs | 9am to 5:30pm
Fri | 9am to 4:30pm
Local call charges may apply
Call
Technical Product Support
Mon – Fri | 8am to 8pm
Sat – Sun | 9am to 6pm
Local call charges may apply
Mon – Fri | 8am to 8pm
Sat – Sun | 9am to 6pm
Local call charges may apply
Apps and Services Support
Help and support for your Samsung Apps and Services queries.
Mon – Fri | 8am to 8pm
Sat – Sun | 9am to 6pm
Mon – Fri | 8am to 8pm
Sat – Sun | 9am to 6pm
Code to Open Chat Window
