How to deactivate demo mode on my washing machine?

If you cannot seem to press the control panel buttons, or are unable to choose a washing cycle, the washing machine may be in demo mode. If it is your first time using your washing machine this is a likely scenario. Continue reading for more information about demo mode and how to deactivate it.

Check the type of appliance

Demo mode is designed to be used by retailers to demonstrate the washing machine features and capabilities while in the store. Demo mode allows consumers to freely explore the inside and outside of the product. It can also be used to lock the appliance if necessary.

  • In demo mode, the washing machine display turns on and looks like it's working. In fact, washing cycles are deactivated, and the control panel is not really working at all.
  • Once demo mode is activated, it will remain activated on the device until deactivated even if the power has been turned off and back on again.
washing machine demo mode in panel ai model

LED Panel type model

All lamps are activated on the display panel in demo mode.

washing machine demo mode in panel led model

AI Panel type model

The appliance displays 'demo mode'.

Note:

  • Check the appliance model type you have before following the instructions below.
  • Please note that the demo mode function may vary depending on the device model.

How to activate or deactivate demo mode

Demo mode is activated and deactivated by pressing two-buttons on the control panel simultaneously. If you still aren't sure what buttons to press, find the user manual that came with your appliance.

Here is a quick guide to deactivate demo mode. 

Step 1. Unplug the power cord.

Step 2. Plug in the power cord again.

Step 3. Turn on the washing machine within 60 seconds of plugging in the power cord.

Type 1. LED Panel model

To activate demo mode

 

Step 1. Press the Power (①) button on the washing machine.

Step 2. Press the Temp. (②) and Options (③) buttons simultaneously for approximately 10 seconds.

Step 3. Demo mode is now activated.

washing machine turn off demo mode in panel ai model 1

To deactivate demo mode

 

Step 1. Press the Temp. (②) and Options (③) buttons simultaneously for approximately 10 seconds.

Step 2. Demo mode is now deactivated.

To activate demo mode

 

Step 1. Press the Power (①) button on the washing machine.

Step 2. Press the Temp. (②) and Spin (③) buttons simultaneously for approximately 10 seconds.

Step 3. Demo mode is now activated.

washing machine turn off demo mode in panel ai model 1

To deactivate demo mode

 

Step 1. Press the Temp. (①) and Spin (②) buttons simultaneously for approximately 10 seconds.

Step 2. Demo mode is now deactivated.

Type 2. AI Panel model

To activate demo mode

 

Step 1. Press the Power button on the washing machine.

Step 2. Press the Temp. (①) and Spin (②) buttons simultaneously for approximately 10 seconds.

Step 3. Demo mode is now activated.

washing machine turn off demo mode in panel led model

To deactivate demo mode

 

Step 1. Press the Temp. (①) and Options (②) buttons simultaneously for approximately 10 seconds.

Step 2. Demo mode is now deactivated.

Note: After powering off the appliance for more than 60 seconds, the control panel display will ask if you would like to continue demo mode. 

Note:

  • Available technologies and functions may vary depending on the country, service provider, network environment, or product.
  • Illustrative images on this content may vary depending on the device model you have.

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