My washing machine isn't draining or filling. How can I fix this?

If your washing machine isn't draining or filling, the most likely cause is a clogged filter, or clogged or twisted hose.

 

This may display as a 4E/4C or 5E/5C error message on your machine.

 

Follow these links for step-by-step guides to cleaning your debris filter and cleaning your mesh filter.

 

Alternatively, the below video will show you how to solve some of the most common problems relating to draining or water supply issues, including cleaning filters.

This video tutorial will help you to troubleshoot 4C, 4E, 5C or 5E codes showing on the display of your Samsung washing machine. It talks you through draining and water supply issues, including kinked hoses and cleaning the debris filter.

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