Where to find the model number and serial number for your product

Find out where to locate the product codes (e.g. serial number, model number, IMEI) for your Samsung product.

Mobile devices

Smartphones

Depending on your device, your IMEI, serial number and model number may be printed on the back or beneath the removable battery. For devices with a removable battery, the IMEI number will be in different places depending on your model. It is usually under the battery, printed on the phone near the bottom of the device. The numbers printed on your device are quite small and are sometimes difficult to read. Find out about other ways to find the IMEI, model number and serial number for your Galaxy device.

Please note: most newer devices do not have a removable battery. If your device does not have a removable battery, do not attempt to remove it as this may damage the device and void the warranty.

Smartphone reference label

You can also find your IMEI and serial number through the phone app.

1 Open the Phone app
2 Dial *#06# on the keypad
3 Details about the IMEI and serial number for your device will appear on screen
Tablets

You may be able to find the IMEI, serial and model number printed on the back of your tablet.

Tablet reference label

You can also find out details about your tablet through the settings app.

1 Swipe up on your home screen to view all your apps
2 Tap Settings
3 Tap About tablet
4 Details about the IMEI, model and serial number for your device will appear on screen
Galaxy Watch

You can find the model number and serial number on the underside of your watch.

Smartwatch reference label

You can also find out details about your watch through the settings.

1 Open the Settings app on your watch
2 Tap About watch
3 The model number and serial number for your watch will be displayed
Galaxy Buds

You can find the serial number and model number for your Galaxy Buds on a sticker on the box. If you can't find the box, you can also find these details through the Galaxy Wearable app.

1 Connect your Galaxy Buds to your mobile device
2 Open the Galaxy Wearable app on your connected mobile device
3 Tap Galaxy Buds
4 Tap About Galaxy Buds
5 The model number and serial number for your Buds will be displayed
Accessories

The model and serial number for your Gear VR can be found on the inside of the headset. 

Gear VR reference label

TV / Audio / Video

Televisions

Your TV product codes are located on a label on the back panel of your TV. 

TV reference label

If you have a smart TV, you can also find the model code and serial number through the settings menu. Visit our FAQs for more information on TV model and serial numbers.

Find out where to find the Model Code, Serial Number and Software Version of your TV.

Soundbars

The serial and model number are printed on a sticker on the back of the soundbar.

Blu-ray reference label
Home cinema

The model number and serial number can be found on the back of the loudspeaker.

Home cinema reference label
Blu-ray players

The model and serial number information is located on a sticker on the back of the Blu-Ray player.

Soundbar reference label
MP3 / MP4 players

For devices with a removable battery, the model and serial number information can be found under the device's battery.

MP3 reference label

For devices with an integrated battery, all product codes can be found at the bottom of the rear panel of the device.

MP3 reference label

Home appliances

Refrigerators

Find out where to find the serial number and model number on your fridge.

The serial number and model are printed on a label which can be found inside the refrigerator at the top on the left hand side. They can also be found on a second label attached to the outside of the refrigerator on the bottom left hand side.

French door

French door fridge reference label

Side By Side

Side by side fridge reference label

Double door

Double door fridge reference label

Combi

Combi fridge reference label

Single door

Single door fridge reference label
Laundry

The location of this information will depend on whether you have a top loading or front loading washer.

Front-loading machines

The serial number and model number are printed on a label on the inside of the washing machine door.

Front-loading washing machine reference label

Top-loading washing machines

You can find the serial number and model number by looking on the back of the washing machine.

Top-loading washing machine reference label
Cooking appliances

Ovens:

Oven reference label

Hobs:

Hob reference label

Hoods:

Cooker hood reference label

Microwaves:

The serial number is printed on a label located on the back of the microwave.

Microwave reference label
Cleaning appliances

Dishwashers:

The serial and model number for your dishwasher will be on a sticker when you open the dishwasher door. The sticker can be found on the side of the dishwasher door, the top of the dishwasher door, or on the inside edge of the dishwasher.

Dishwasher reference label

Vacuum cleaners:

The details about your model and serial number can be found on a sticker on the underside of the vacuum.

Vacuum cleaner reference label
Air conditioners

Single or multi-room units

The serial number is printed on the label on the right side of the unit.

Air conditioner reference label

Outdoor units

The serial number is located on the outer right side of the unit.

Air conditioner reference label

Information technology

PC and laptops

Laptop and Ultra-Mobile

The serial and model numbers are located on the underside of the keyboard.

Computer reference label
Monitors

LCD Monitors

The model code and serial number are printed on a label on the back of the monitor stand.

LCD monitor reference label

Camera and video cameras

Cameras and video cameras

High and standard definition

On most video cameras, the model name and serial number are located inside the battery compartment cover or near the battery cover.

Video camera reference label

NX, GX and Compact

The model name is indicated on the top or front of the camera.

Digital camera reference label

The serial number is indicated on the battery lock lever on the underside of the camera.

Digital camera reference label

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