Where to find the model number and serial number for your product

Find out where to locate the product codes (e.g. serial number, model number, IMEI) for your Samsung product.

Mobile devicesClick to Expand
1 Smartphones

Depending on your device, your IMEI, serial number and model number may be printed on the back or beneath the removable battery. For devices with a removable battery the IMEI number will be in different places depending on your model. It is usually under the battery, printed on the phone near the bottom of the device. The numbers printed on your device are quite small and are sometimes difficult to read. Find out about other ways to find the IMEI, model number and serial number for your Galaxy device.

Please note: Most newer devices do not have a removable battery. If your device does not have a removable battery do not attempt to remove it as this may damage the device and void the warranty.

Smartphone reference label
2 Tablets

On the back side:

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3 Wearables

On the back side:

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4 Accessories
Gear VR reference label
TV / Audio / Video Click to Expand
1 Televisions

Your TV product codes are located on a label on the back panel of your TV. If you have a smart TV, you can also find the model code and serial number via the Settings menu. Follow the instructions in our step by step guide:

Find out where to find the Model Code, Serial Number and Software Version of your TV.

Find out more about Samsung TV model numbers.

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2 Blu-ray Players

The information is located on the back of the device:

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3 Soundbar

Back side:

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3 Home Cinema

All product codes can be found on the back of the loudspeaker:

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4 MP3/MP4 Players

Removable battery: All information is located under the device's battery.

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Integrated battery: All product codes are located at the bottom of the rear panel of the unit.

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Home AppliancesClick to Expand
1 Refrigerators

Find out where to find the serial number and model number on your fridge.

The serial number and model are printed on a label which can be found inside the refrigerator at the top on the left hand side. They can also be found on a second label attached to the outside of the refrigerator on the bottom left hand side.

French door

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Side By Side

Side by side fridge reference label

Double door

Double door fridge reference label

Combi

Combi fridge reference label

Single door

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2 Laundry

Find out where to find the serial number and model number on your washing machine.

The location of this information will depend on whether you have a top loading or front loading washer.

Front-loading machines

The serial number and model number are printed on a label on the inside of the washing machine door.

Front-loading washing machine reference label

Top-loading washing machines

You can find the serial number and model number by looking on the back of the washing machine.

Top-loading washing machine reference label
3 Cooking appliances

Ovens:

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Hobs:

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Hoods:

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4 Microwaves

The serial number is printed on a label located on the back of the microwave.

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5 Dishwashers
Dishwasher reference label
6 Vacuum Cleaners

Underside:

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7 Air conditioners

Single or multi-room units

The serial number is printed on the label on the right side of the unit.

Air conditioner reference label

Outdoor units

The serial number is located on the outer right side of the unit.

Air conditioner reference label
Information technologyClick to Expand
1 PC

Laptop and Ultra-Mobile

The information is located on the underside of the keyboard.

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2 Monitors

LCD Monitors

The model code and serial number are printed on a label on the back of the monitor stand.

LCD monitor reference label
Cameras and video camerasClick to Expand
1 Video cameras

High and standard definition

On most video cameras, the model name and serial number are located inside the battery compartment cover or near the battery cover.

Video camera reference label
2 Digital cameras

NX, GX and Compact

Model name: It is indicated on the top or front of the camera.

Digital camera reference label

Serial number: It is indicated on the battery lock lever on the underside of the camera.

Digital camera reference label

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