Galaxy Battery

Galaxy’s High-quality,
High-performance Battery

Every Samsung mobile device is equipped with a high-quality, high-performance battery to strengthen your Galaxy experience.
Learn how to get the most from your battery and receive personalized care through our Customer Support Centre.

View of Galaxy device and charging progress icon. View of Galaxy device and charging progress icon.

Understand
Your Battery

Lightweight Lithium-ion Battery

Galaxy showcases an integrated state-of-the-art
Lithium-ion (Li-ion) battery that is both lightweight and long-lasting.
Learn more about battery life and proper use to maximise your battery’s performance.


* Correct handling and disposal of Lithium batteries must be maintained. Kindly refer safety guide available at Device Manual & Download Page
** Please dispose of e-waste and plastic waste responsibly.
For more information or e-waste pick up, please reach out to us via Whatsapp us or click here for more details.

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View of Galaxy device with charging cable inserted. View of Galaxy device with charging cable inserted.

Battery Care & Maintenance

Long-lasting Battery Care

While all rechargeable batteries have limited lifespans, you can learn about proper battery use and care to ensure their safety and efficiency.

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Usage Time
Optimisation

Stress-free Mobile Life

Battery performance may be affected by factors such as usage patterns and environments.
Discover various ways to improve your battery performance so you can enjoy your mobile life without interruption.

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View of Galaxy watch, Buds and Smartphone charging together on wireless charger. View of Galaxy watch, Buds and Smartphone charging together on wireless charger.

Charging TIPS

Try this out if your phone isn't charging properly!

In a world where everything is connected through smartphones, batteries play a central role in keeping us together.
To prevent any disruptions to your Galaxy experience, here are some tips on troubleshooting charging issues.

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View of two people holding a Galaxy smartphone and wearing a Galaxy Watch. View of two people holding a Galaxy smartphone and wearing a Galaxy Watch.

Warranty and Service

Convenient Customer Support

Live a more convenient and comfortable mobile life — receive the help you need whenever, wherever and however you choose.

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Contact Info

Digital Service Center
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Get customized support, access to DIY videos and FAQs, or schedule a callback request to connect with an expert.


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Click here

WhatsApp
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WhatsApp us for services-related interaction.
Languages offered : English/ हिन्दी/ Indian Regional Languages
Available 24 Hours / 7 days
WhatsApp@ 1-800-5-726-7864

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Click here

Chat with us
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Chat with us for product technical support, service center details, repair status, installation requests and more.
Click here

Request Callback Service
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Connect with our technical expert
Schedule Callback

Sign Language
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Video call with Sign Language interpreter assisted by Samsung product expert.

Available: 11 AM to 4 PM (Monday - Friday)
Video chat with us

Email Support
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We'll respond within 24 hours of your request.
Email Us

Face-to-Face Support
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Whether your product is in warranty or out of warranty, we're here to help.
Book an Appointment

Remote Service
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Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
Remote Service

CEO Office
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CEO Office
Indian customers only

Phone Support (India)
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Available: 8 AM to 8 PM (All 7 days)

Phone Support (Bangladesh, Sri Lanka, Nepal)
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Bangladesh, SriLanka, Nepal Phone Support

Apps & Services Customer Support



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