Why the Softener or Bleach drains before washing starts in Samsung Washing Machine?

Last Update Date : Apr 08. 2019

If the Fabric Softener or Bleach is dispensing into the drum before the cycle starts in Samsung Washing Machine, the dispenser might have overfilled. Both the fabric softener and bleach compartments work using a siphon. A Siphon is a bent tube used to move a liquid over an obstruction to a lower level without pumping. Refer the image below to know the working of a siphon :

Why the Softener or Bleach drains before washing starts in Samsung Washing Machine?

If the respective compartments are overfilled, the siphoning action occurs immediately, and the fabric softener or bleach is dispensed into the drum. This may cause damage to your clothes.

 

Be sure to only fill the dispenser to the Max line. Check the pictures below :

Why the Softener or Bleach drains before washing starts in Samsung Washing Machine?
Why the Softener or Bleach drains before washing starts in Samsung Washing Machine?

WSM takes softener in last rinse cycle. For example - If customer selects 2 rinse cycles then softer will dispense in 2nd rinse.

 

Note: If you are still facing the issue, you can arrange an engineer visit by raising online request through Request service option in support tab.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Track your repair

Check the progress of your repair

Chat with us

Samsung is pleased to offer Chatbot support for Samsung products related queries. You can also choose to connect with our Live Chat agent.
Services available 24 Hours a day / 7 Days a week

Email

We'll respond within 24 hours of your request.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

1800 40 7267864(1800 40 SAMSUNG)

(Toll Free) For Use By Customers In India Only 24 Hours a day / 7 Days a week

1800 5 7267864(1800 5 SAMSUNG)

(Toll Free) For Use By Customers In India Only 24 Hours a day / 7 Days a week

+880 9612300300+880 8000300300

(Toll Free) For Use By Customers In Bangladesh Only 8AM - 1.30AM / 7 days a week

+94 11 7267864+94 11 SAMSUNG

For Use By Customers In Sri Lanka Only
8.30AM - 8.30PM / 7 Days a week

+977 16600172667 (For NTC customers only)+977 9801572667

(Toll Free) For Use By Customers In Nepal Only 8AM - 8PM / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Samsung Service Centers

Find out more about how you can get face-to-face help.

Service Online Appointment

Book a service appointment at your nearest service center.

Contact Us