Diagnose sound issues using sound test on Samsung TV
Last Update date : Sep 01. 2023
1 On the remote control, press the Menu or Home button.
2 Select Device Care. Note: On some models select Support instead.
3 Select Self Diagnosis.
4 Select Start Sound Test to check the sound.
5 The Sound Test plays a melody to help determine if there is an issue with the TV speakers. If the melody plays without issue, there may be an issue with a connected external device. Check the connections or refer to the external device's user manual.
6 If you still hear a problem in the Sound Test, select Yes. Otherwise, select No.
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