Television: Distorted Sound Issue
इस लेख को हिंदी में देखने के लिए कृपया यहाँ क्लिक करें
Attention : If even after following the procedures below, your problem is not resolved, please contact us via
WhatsApp so that we can quickly diagnose your device and help you in the best possible way.
Try the following troubleshooting tips if you are experiencing distorted sound from your TV:
B Series: Home>Menu> Settings> All Settings> Support> Device Care> Self Diagnosis> Sound Test
A series: Home> Settings> Support> Device Care> Self Diagnosis> Sound Test
A) Press Home button from the TV remote then select Menu
B) Select settings
C) Select All Settings on TV screen
D) Select Support option from the TV remote
E) Select Device Care, then select Self Diagnosis option
F) Select Sound Test from the TV remote
G) After selecting the Sound Test, check whether sound is coming proper or not, if Yes then there may be a TV connections or settings issue.
- Disconnect and reconnect the cable from the TV and input source (Set-Top Box/ Blu-ray).
Path: Home> Settings> Sound> Expert settings> Equalizer
Note - Select Reset, all bar should be in middle.
B Series:
Path: Home>Menu> Settings> All Settings> General & Privacy> Reset
Default PIN: ‘0000’
A Series:
Path: Home> Settings> General> Reset
Default PIN: ‘0000’
If you run into issues with your TV, try resetting it! Keep in mind that this will restore the TV to factory default settings, meaning it will reset settings such as picture, sound, and Smart Hub.
To reset your TV, first press the Home button on your remote to open Smart Hub. Next, using the directional pad on your remote, navigate to All Settings, and select it. Now, select General and Privacy, and then Reset. Enter in the PIN, and then select Reset once more. If you haven’t set up a PIN you can simply enter in the default PIN, 0000.
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