Television: Distorted Sound Issue
Distorted sound issue can be occurred due to loose connection, cable or problem with source.
- If it is related to any audio/video files or channels then check on any different channels or play different audio/video file which have good quality audio.
• Steps to apply standard equalizer settings in New series (K series and above): Home > Settings > Sound > Expert Settings > Equiliser
• Steps to apply standard equalizer settings in old series: Start > Menu > Sound > Sound effect > Equiliser
- If connections are loose, remove the audio/video cable from connectors and re-connect it.
- If audio/video cable is damage, then change the cable or contact to service provider.
- For New series TV(K series and above): Press Home > Settings > Support > Self diagnosis > Sound test
- For Old series TV: Press Menu > Support > Self diagnosis > Sound test
Note: Click here to raise online request for engineer visit if you are still facing the issue.
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