Television: Distorted Sound Issue

Last Update Date : Oct 17. 2018

 

Here is the list of its causesproblems and possible solutions.

 

Causes:   It can be occurred due to loose connection, cable problem with source   

 

Solution:

 

1 Check “Distorted sound” issue is related to any audio/video files or any particular TV channel.
2 If it is related to any audio/video files or channels then check on any different channels or play different audio/video file which have good quality audio.
3 If it is not related to any audio/video files or channels then perform Equalizer settings.

 

•  Steps to apply standard equalizer settings in New series (K &M series): Home > Settings > Sound > Expert Settings > Equiliser

 

•  Steps to apply standard equalizer settings in old series: Start > Menu > Sound > Sound effect > Equiliser

OR

Click here to learn How to set Equalizer settings

.
4 Perform Equalizer settings to set TV volume between 30-35 and increase and decrease the volume from STB (Set Top Box) remote.
5 Check the TV audio/video connection if it is loose or cable damage.
.
6 If connectivity issue then remove the audio/video cable from connectors and reconnect again.
7 If audio/video cable is damage then change the cable or contact to service provider.
8 If connection is not perfect then play audio from other sources (USB) and check, still not working then reset the TV and check.
.

Steps: Learn How to reset the TV

 

Note:  Click here to raise online request  for engineer visit if you are still facing the issue.

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