What is TVKey Cloud and how to use it on Samsung TVs

Last Update date : Aug 27. 2025

TVKey Cloud enables you to watch Live television channels on Samsung TVs without the need for a Set-top box. All you need to do is plug-in the Cable/DTH wire directly into TV & subscribe to one of the convenient Linear TV packs offered by supported operators.

Supported operators:

  1. DishTV DTH Live TV (Supported on 2024 TV Models onwards)
  2. GTPL Cable Live TV (Supported on 2021 TV Models onwards)

Note:

  • All third-party logos/marks are trademarks/registered of respective third-party brands
  • Images shown here for representational purpose only, actual may vary
  • Samsung account login required
  • Feature is available on select models only

TVKey Cloud is a cloud-based solution developed by Samsung in collaboration with NAGRA, aimed at enabling secure access to premium video services directly on Samsung TVs without requiring set-top box. The TV, however needs internet and DTH antenna in case of DTH operator or cable in case of cable operator to stream Pay TV contents.

  • Secure Content Access - Uses cloud-based authentication and encryption to protect content
  • Eliminates the need for Set-top box (Physical Hardware)

  • TVKey Cloud uses a combination of secure chipsets embedded in Samsung Smart TVs and cloud-based security technologies
  • Customer reaches out to Operators, and respective operator’s technicians visits home and activates
  • Once activated, the TV interacts with the cloud to verify user credentials and enables secure playback

Convenience for Users: No need for additional equipment, remote controls, or wires.

Note: All third-party logos/marks are trademarks/registered of respective third-party brands. Images shown here for representational purpose only, actual may vary. Samsung account login required.

Method 2: Existing Customers

  1. Update your TV with latest software.
  2. You may see a GTPL TVKey Cloud promotional pop-up on your TV screen. If pop up is not appearing, then you may need to install the GTPL TVKey Cloud app from Samsung app store. Then call GTPL Customer care (9727633633) for TVKey Cloud Activation.

Note: All third-party logos/marks are trademarks/registered of respective third-party brands. Images shown here for representational purpose only, actual may vary. Samsung account login required.

Method 2: Existing Customers

  1. Update your TV with latest software.
  2. You may see a DishTV Smart+ promotional pop-up on your TV screen. If pop up is not appearing, then you may need to install the DishTV Smart+ app from Samsung app store. Then call DishTV Customer care (18003157189) for Installation and Activation.

For more information, please get in touch with Samsung customer care.

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