WD11DG6B85BE
WD11DG6B85BESolutions & Tips
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WM_Others
How to use the auto dispenser of my washing machine
FAQ for Samsung Home Appliances. Find more about How to use the auto dispenser of my washing machine with Samsung Support.
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How to use
Solution for no spinning of washing machine
FAQ for Samsung Home appliances. Find more about solution for no spinning of washing machine with Samsung Support.
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How to use
Samsung washing machine no power issue
FAQ for Samsung Home appliances. Find more about Samsung washing machine no power issue with Samsung Support.
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How to use
How to use the various modes of the washing machine
FAQ for Samsung Washing Machines. Find more about 'How to use the various modes of the washing machine' with Samsung Support.
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Install & Operation
How to run the calibration mode on my washing machine
FAQ for Samsung Home Appliance. Find more about 'How to run the calibration mode on my washing machine' with Samsung Support.
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How to use
How can I open the door of my washing machine during operation?
FAQ for Samsung Home Appliance. Find more about 'How can I open the door of my washing machine during operation?' with Samsung Support.
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How to use
How to connect to SmartThings on my washing machine?
FAQ for Samsung Washing Machine. Find more about How to connect to SmartThings on my washing machine? with Samsung Support.
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Install & Operation
How to control the washing machine with SmartThings
FAQ for Samsung washing machine . Find more about How to control the washing machine with SmartThings with Samsung Support.
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Drying
How can I stop the drying course during operation?
FAQ for Samsung Dryer. Find more about How can I stop the drying course during operation? with Samsung Support.
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Cleaning
What should I do when the filter alert blinks on the control panel?
FAQ for Samsung Washing machine. Find more about What should I do when the filter alert blinks on the control panel? with Samsung Support.
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Function
What should I do when my dishwasher displays the rinse aid indicator?
FAQ for Samsung dishwasher . Find more about What should I do when my dishwasher displays the rinse aid indicator? with Samsung Support.
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Error
What does error 4E mean on my Samsung washing machine?
Frequently Asked Questions for Samsung Washers and Dryers. Find more information on 'What does the 4E error mean on my Samsung washing machine?' with Samsung Support.
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WM_Others
What can I do with the loosened door latch on my washing machine?
FAQ for Samsung Home Appliances. Find more about What can I do with the loosened door latch on my washing machine with Samsung Support.
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How to use
Solution for no draining issue of washing machine
FAQ for Samsung Home appliances. Find more about solution for no draining issue of washing machine with Samsung Support.
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How to use
Washing Machine Vibrating and Noisy
FAQ for Samsung Home appliances. Find more about washing machine vibrating and noisy with Samsung Support.
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How to use
Softener does not dispense in the washing machine
FAQ for Samsung Home appliances. Find more about softener does not dispense in the washing machine with Samsung Support.
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How to use
Washing machine door not closing
FAQ for Samsung Home appliances. Find more about washing machine door not closing with Samsung Support.
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How to use
What to do when the washing machine runs continuously?
FAQ for Samsung Home appliances. Find more about what to do when the washing machine runs continuously with Samsung Support.
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Install & Operation
What to do when my washing machine does not fill up or drain?
FAQ for Samsung Washing Machines. Find more about 'What to do when my washing machine does not fill up or drain?' with Samsung Support.
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Install & Operation
What should I do when the control panel buttons are not operating properly?
FAQ for Samsung Home Appliances. Find more about What should I do when the control panel buttons are not operating with Samsung Support.
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Function
What should I do if there are no bubbles on the Eco bubble course?
FAQ for Samsung Washing Machine. Find more about What should I do if there are no bubbles on the Eco bubble course? with Samsung Support.
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Specification
How do I level my washing machine?
FAQ for Samsung Washing machine. Find more about How do I level my washing machine? with Samsung Support.
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Function
How do I adjust the dishwasher rack height?
FAQ for Samsung dishwasher . Find more about How do I adjust the dishwasher rack height? with Samsung Support.
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Cleaning
How do I clean the filters in my dishwasher?
FAQ for Samsung television. Find more about How do I clean the filters in my dishwasher? with Samsung Support.
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How to use
How to make a drum wash?
Frequently Asked Questions for Samsung Washers and Dryers. Find more information on 'How to do a drum wash?' with Samsung Support.
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Noise & Vibration
What to do when my washing machine vibrates excessively?
Frequently Asked Questions for Samsung Washers and Dryers. Find out more about 'What to do when my washing machine vibrates excessively?' with Samsung Support.
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Specification
How to use my dishwasher (Type 1) with SmartThings?
FAQ for Samsung Home Appliances. Find more about How to use my dishwasher (Type 1) with SmartThings with Samsung Support.
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Specification
How to use my dishwasher (Type 2) with SmartThings?
FAQ for Samsung Home Appliances. Find more about How to use my dishwasher (Type 2) with SmartThings with Samsung Support.
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Error
Why does my washing machine show SUD on the screen
FAQ for Samsung Washing machine. Find more about 'Why does my washing machine show SUD on the screen' with Samsung Support.
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Power
Learn how to save up to 70% energy with your Samsung Washer and Washer Dryer
FAQ for mobile devices. See more about Learn how to save up to 70% energy with your Samsung Washer and Washer Dryer with Samsung Members App
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Drying
What can I do when my clothes are damp even after the drying cycle has finished?
FAQ for Samsung Washing Machines. Find more about 'What can I do when my clothes are damp even after the drying cycle has finished?' con Samsung Support.
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Cleaning
How to clean the drum and door seal on my washing machine?
FAQ for Samsung Washing Machines. Find more about 'How to clean the drum and door seal on my washing machine?' with Samsung Support.
Manuals & Downloads
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Repair Guide
- ver 1.0
- 1.55 MB
- Oct 23. 2025
DUTCH -
Repair Guide
- ver 1.0
- 1.63 MB
- Oct 23. 2025
SPANISH -
User Manual
- ver 1.0
- 14.51 MB
- May 28. 2024
ENGLISH -
User Manual
- ver 1.0
- 14.57 MB
- May 28. 2024
DUTCH -
User Manual
- ver 1.0
- 14.59 MB
- May 28. 2024
SPANISH -
Repair Guide
- ver 1.0
- 1.5 MB
- May 13. 2025
ENGLISH -
Repair Guide
- ver 1.0
- 1.55 MB
- May 13. 2025
DUTCH -
Statement of Compliance
- ver 1.0
- 0.24 MB
- Apr 25. 2024
ENGLISH
ADDITIONAL INFORMATION
Contact Info
WhatsApp
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Help you is now easier through our official WhatsApp channel.
Monday to Sunday
8:00 a.m. to 12:00 a.m.
Monday to Sunday
8:00 a.m. to 12:00 a.m.
LiveChat
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Attention with our expert staff in Samsung products.
Monday to Sunday
8:00 a.m. to 12:00 a.m.
Monday to Sunday
8:00 a.m. to 12:00 a.m.
Online
There are a number of a different ways of contacting us via Live Chat, Email and more
Call
Monday to Friday 7:00 a.m. to 5:00 p.m.
Costa Rica: 00-800-1-726-7864
Ecuador: 1-800-72-6786
El Salvador: 800-0726-7864
Guatemala: 1-800-299-0033
Costa Rica: 00-800-1-726-7864
Ecuador: 1-800-72-6786
El Salvador: 800-0726-7864
Guatemala: 1-800-299-0033
Call
Monday to Friday 7:00 a.m. to 5:00 p.m.
Honduras: 800-2791-9111
Jamaica: 1-800-726-7864
Nicaragua: 001-800-5077267
Panama: 800-0101
Honduras: 800-2791-9111
Jamaica: 1-800-726-7864
Nicaragua: 001-800-5077267
Panama: 800-0101
Call
Monday to Friday 7:00 a.m. to 5:00 p.m.
Puerto Rico: 1-800-682-3180
Trinidad and Tobago: 1-800-726-7864
Venezuela: 0-800-100-5303
Dominican Republic: 1-800-751-2676
Puerto Rico: 1-800-682-3180
Trinidad and Tobago: 1-800-726-7864
Venezuela: 0-800-100-5303
Dominican Republic: 1-800-751-2676
Face to face Support
Whether your product is in warranty or out of warranty, we're here to help.