SM-G960X

FAQ guide on how to track a lost Samsung Galaxy phone

Samsung Cloud access on the browser

updating the samsung software (software update)

{The GPS location on my smartphone is inaccurate. How do I fix it?}

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FAQ for Samsung Mobile. Find more about How to find phones model number, serial number or IMEI number with Samsung Support.

FAQ for Samsung Mobile. Find more about what to do when the keys on your Galaxy device stop working with Samsung Support.

FAQ for Samsung Mobile. Find more about my device displays a water drop icon and will not charge with Samsung Support.

FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support

FAQ for Samsung Mobile. Find more about how to reboot a frozen Galaxy device with Samsung Support.

FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.

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FAQ for Mobile Devices. Find more about What to do if your Touch Screen is not working properly with Samsung Support.

FAQ for Mobile Devices. Find more about What to do if your microphone or speaker is not working properly with Samsung Support.

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FAQ for Mobile Devices. Find more about How to connect a Galaxy Watch to a smartphone with Samsung Support.

FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.

FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.

FAQ for Mobile Devices. Find more about How to solve S Pen connection issues with Samsung Support.

FAQ for Mobile Devices. Find more about How to use Scroll Capture on a Galaxy smartphone with Samsung Support.

FAQ for Mobile Devices. Find more about What is the Secure Folder and how can I use it with Samsung Support.

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FAQ for Mobile Devices. Find more about How to use Galaxy device in an emergency to contact emergency contacts and view important medical information with Samsung Support.

FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch

FAQ for Mobile Devices. Find more about Galaxy eSIM and supported networks with Samsung Support.

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FAQ for Mobile Devices. Find more about Galaxy phone water resistance with Samsung Support.

FAQ for Mobile Devices. Find more about How to turn off Emergency SOS function with Samsung Support.

FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support. 

FAQ for Mobile Devices. Find out How to solve screenshot errors on devices with Android 13 OS with Samsung Support.

Discover the new Circle to Search feature on the recently released S24.

Follow this guide to learn how to use the Transcribe Assist feature on Galaxy S24 in a few quick steps.

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FAQ for Galaxy AI languages & usage guide

Learn some simple solutions for when your Galaxy device has a poor signal.

FAQ to learn how to fix camera issues with error “Warning Camera failed”.

How to Guide for Samsung Mobile Phone. Find more about 'Smart Phone: How to setup the APN and how to reset it?' with Samsung Support.

How to Guide for Samsung Mobile Phone. Find more about 'Smart Phone: How to check Signal Strength?' with Samsung Support.

Pairing a Bluetooth device to my Samsung Phone

How to Guide for Samsung Mobile Phone. Find more about 'How to redeem free storage of OneDrive?' with Samsung Support.

FAQ for Samsung Mobile. Find more about how to update software with Samsung Support.

FAQ for Samsung Mobile. Find more about how to ensure optimum charging with Samsung Support.

FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.

FAQ for Samsung Mobile. Find more about how to optimize network connectivity with Samsung Support.

FAQ for Samsung Mobile. Find more about how to optimize charging of your Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about Get complete diagnostic support for your smartphone on the Samsung Members app with Samsung Support.

FAQ for Samsung Mobile. Find more about what is this Proximity Sensor on your Samsung smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to take screenshots using the edge panel of your Samsung smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to take screenshots using the side keys of your Samsung smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to take screenshots with a ‘palm swipe’ on your Samsung smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to backup and restore contacts on your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to enable and disable app notifications on your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to force reboot your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to use the ‘call recording’ feature on your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to set a custom ringtone for a contact on your samsung galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to block and unblock contacts on your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to check for and schedule software updates on your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to import and export contacts on your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to view, edit and save contacts on your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to use custom flash notifications on your Samsung smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to use the ‘screen recording’ feature on your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call waiting’ feature in your Samsung Smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to check the battery percentage on your Galaxy smartphone with Samsung Support.

FAQ for Samsung Mobile. Find more about how to create a Samsung account with Samsung Support.

How to Video for Samsung Mobile Phone. Find more about 'Smart Switch: iOS to Galaxy phone using USB connector' with Samsung Support.

FAQ for Samsung Mobile Phone. Find more about 'How to fix if the caller on my number receives "unable to take your call" error message?' with Samsung Support.

FAQ for Samsung Mobile Phone. Find more about 'How to set up and use the Google Accounts' with Samsung Support.

FAQ for Samsung Mobile Phone. Find more about 'How to install Smart Switch on BlackBerry?10 OS?' with Samsung Support.

FAQ for Galaxy Note 9

How to disable the display of Touch Input Block Error message on the device?

FAQ for Samsung Mobile. Find more about precautions when using the Galaxy foldable devices with Samsung Support.

FAQ for Samsung Mobile. Find more about how to use the versatile multi window experience with Galaxy Z Fold3 5G with Samsung Support.

FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.

FAQ for Samsung Mobile. Find more about use the informative Cover screen on the Galaxy Z Flip3 5G with Samsung Support.

FAQ for Samsung Mobile. Find more about the new and enhanced features of Galaxy Z Flip3 5G with Samsung Support.

FAQ for Samsung Mobile. Find more about unique camera experiences with Flex mode on Galaxy Z Flip3 5G with Samsung Support.

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Learn how to enable Fast charging on your Galaxy device and speed up the charging process.

Learn about a few things you can try when your Galaxy phone is slowing down.

FAQ for Samsung Mobile. Find more about how to troubleshoot the Galaxy phone that won't connect to a Wi-Fi network with Samsung Support.

FAQ for Samsung Mobile. Find more about Will device NFC work if equipped with LED cover with Samsung Support.

FAQ for Samsung Mobile. Find more about how to transfer and backup data using Smart Switch on a Galaxy phone with Samsung Support.

FAQ for Samsung Mobile. Find more about How to set up Call settings on Android phone with Samsung Support

FAQ for Samsung Mobile. Find more about how to troubleshoot the microphone of the Galaxy phone that does not recognize the voice well with Samsung Support.

FAQ for Samsung mobile. Find more about 'What to do when mobile device has problem with charging, turning on, or boot loop' with Samsung Support.

FAQ for Samsung Mobile. Find more about what to do if you cannot hear the phone call sound well with Samsung Support.

FAQ for Samsung Mobile. Find more about restart your Galaxy phone regularly to prevent it from slowing down or freezing with Samsung Support.

FAQ for Samsung Mobile. Find more about how to check the SIM card when phone call and cellular data is not available with Samsung Support.

FAQ for Samsung Mobile. Find more about 'Useful audio settings on the Galaxy phone including Separate app sound' with Samsung Support.

FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.

FAQ for Samsung Mobile. Find more about how do i delete all of my personal information from my device with Samsung Support.

FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.

FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.

FAQ for Samsung Mobile. Find more about what to do when your galaxy device is unable to make or receive calls with Samsung Support.

FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.

FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.

FAQ for Samsung Mobile. Find more about how to use diagnostics in the samsung members app on your galaxy device with Samsung Support.

FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.

FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.

FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.

FAQ for Samsung Mobile. Find more about how to troubleshoot Camera app errors with Samsung Support.

FAQ for Samsung Mobile. Find more about how to troubleshoot software update issues with Samsung Support.

FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.

FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.

FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card

FAQ for Samsung Mobile. Find more about what to do if the display isn't working properly with Samsung Support.

FAQ for Samsung Mobile. Find out more about how to clean your Galaxy device with Samsung Support.

FAQ for Samsung Mobile. Find out more about how to troubleshoot poor sound quality during a phone call with Samsung Support.

FAQ for Samsung Mobile. Find more questions about ONE UI 4.0 with Samsung Support.

FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.

FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.

FAQ for Mobile Devices. Find more about How to use the S22 S Pen and check its compatibility with Samsung Support.

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FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.

FAQ for Mobile & Devices. Find more about What are the features of the Samsung clock with Samsung Support.

FAQ for Mobile & Devices. Find more about How to play sound in both speakers and solve mute problems with Samsung Support.

FAQ for Mobile Devices. Find more about how to improve the vibration of your Galaxy S22 device.

FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.

FAQ for Mobile Devices. Find more about How to make the most out of Edge panels with Samsung Support.

FAQ for Mobile Devices. Find more about How to use Android Message on my Galaxy device with Samsung Support.

Learn how to pair your Galaxy Buds with other devices.

FAQ for Mobile Devices. Find more about How to manage calls when multiple Bluetooth devices are connected with Samsung Support.

FAQ for Mobile Devices. Find more about What is the foldable display and protective film on my smartphone with Samsung Support.

FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.

FAQ for Mobile Devices. Find more about How can I make a payment with my Galaxy Watch with Samsung Support.

FAQ for Mobile Devices. Find more about How can I see the navigation bar on my Galaxy device with Samsung Support.

FAQ for Mobile Devices. Find more about What is the Device care feature in Galaxy smartphones with Samsung support.

FAQ for Mobile Devices. Find more about How can I find my watch and Buds using Galaxy Wearable with Samsung support.

FAQ for Mobile Devices. Find more about How to use Always On Display with Samsung Support.

FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.

FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.

FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.

FAQ for Mobile Devices. Find more about How to use the Galaxy Z Fold4 Taskbar with Samsung Support.

FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4 with Samsung Support.

FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4 with Samsung Support.

FAQ for Mobile Devices. Find more about What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

FAQ for Mobile Devices. Find more about What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

FAQ for Mobile Devices. Find more about How to use S Pen Pro on my Galaxy Z Fold4 with Samsung Support.

FAQ for Mobile Devices. Find more about How to improve the Galaxy Z Flip4 battery life with Samsung Support.

FAQ for Mobile Devices. Find more about How to attach the protective film to the Galaxy Z Fold4 with Samsung Support.

FAQ for Mobile Devices. Find more about What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.

FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.

FAQ for Mobile Devices. Find more about How to use your Galaxy camera to add and edit a watermark for your photos with Samsung Support.

FAQ for Mobile Devices. Find more about How to automatically refresh the Samsung Galaxy weather widget through movement with Samsung Support.

FAQ for Mobile Devices. Find more about How to connect your Galaxy device to other devices using Connected Devices with Samsung Support.

FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.

FAQ for Mobile Devices. Find more about How to select and view only the albums you want to see in Galaxy gallery with Samsung Support.

FAQ for Mobile Devices. Find more about How to shoot videos with Galaxy SuperSteady Mode with Samsung Support.

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FAQ for Mobile Devices. Find more about How to find and remove duplicate files on your Galaxy device with Samsung Support.

FAQ for Mobile Devices. Find more about How to capture an image from a video frame with Samsung Support. 

FAQ for Mobile Devices. Find more about How to record, edit and share videos in 8K with your Galaxy device with Samsung Support. 

With the power of 5G, enjoy lightning-fast speeds, reduced latency, and seamless connectivity. Discover if your area is covered by a 5G network.

Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.

You can customise the wallpaper on your Galaxy Z Flip5’s cover screen. Learn how to express your personal style using our cover screen guide.

NFC technology enables faster and more convenient in-person payments on Samsung Galaxy devices. If you encounter any issues with its functionality, there are steps you can take to troubleshoot the problem.

Does the Samsung Z Fold 5 support other versions of the S-Pen

What are the new Flex experiences in Samsung Z Flip 5

If you're having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.

Multi control lets you connect your Galaxy tablet to your Galaxy phone for convenient multitasking capabilities!

Use this guide to understand how the new Flex hinge technology in Galaxy Z Flip5 and Fold5 works.

If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.

The Device care feature on your Galaxy device can be used to track down unwanted apps that may be causing ads or other issues.

Use the tips in this guide to achieve clear photos when using your Samsung Galaxy S23 series, Galaxy Z Fold5, and Galaxy Z Flip5 phones.

Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.

Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.

what are the features of the samsung galaxy watch 6 classic astro

A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker. Learn how to prevent installing unauthorised apps, secure your device against malicious activity and enhance privacy and security.

Use this guide to discover how third-party products can cause cosmetic damage to your Samsung Galaxy device.

How to Adjust the Language for Bixby Voice on Your Galaxy Device

unlock through web, smartthing find features

Use this guide to learn how to set up and use different AI features in Browsing assist on the S24.

Follow this guide to learn how to use the generative AI photo editing feature on the new S24.

Learn how the discontinuation of the eSIM Contact saving function will affect where you store your contacts’ information.

what sets the gaming performance of the device apart and what enhancements does it bring to the gaming experience

How does the Enhanced AI Engine play a role in enhancing resolution?

what improvements have been made in the display of the new galaxy s24 series

What is the new ‘AI Live Translate’ feature

What is the new ‘Chat Assist’ feature?

What is AI-Powered Galaxy and its advantages in the new Galaxy S24 Series

Discover the benefits and how to use the new AI photo editing feature on the Galaxy S24.

what sets the immersive display apart and how does it enhance the viewing experience

How does Enhanced Single Take shooting work in the Intelligent Gallery?

FAQ To learn How does One UI 6 enhance customization and personalization for users?

What are the enhancements for Space Zoom

Can you provide information about the functionality of the 'Note Assist' feature

What can I do if my new phone's battery is running out fast

Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.

Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.

Discover the various features of the Samsung Find app.

Learn how to use generative wallpaper on the Galaxy S24.

Learn how to use the Quick Share feature on your Galaxy S24.

Discover the latest improvements in the enhanced zoom and nightography features included on the S24.

FAQ to learn how to create a Samsung account

Discover the causes of a lost GPS signal on a Galaxy device.

Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.

Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.

Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.

FAQ to learn HOW TO turn off App protection mode on Fold6 and Flip6 if I encounter an error pop-up

FAQ to learn What data is end-to-end encrypted on the Samsung Fold6 and Flip6

FAQ to learn how much battery capacity do the Z Fold6 and Z Flip6 have.

FAQ to learn what materials are utilized for the front and rear mechanisms, hinges, and sides of the Galaxy Z Fold6.

Learn to use Galaxy devices to track your step count in the Samsung Health app.

FAQ to know what to do when you are unable to install apps and keep receiving an error pop-up on Fold6/Flip6

FAQ To learn Why does my Galaxy Z Flip6/Fold6 show "Security notification - Recovery code reset on other devices. Verify activity"?

FAQ To learn Why Don’t Finger Sensor Gestures work, and why Can’t I See the Menu on the Galaxy Z Flip 6 and Galaxy Z Fold 6?

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Learn how to keep your Galaxy phone or tablet up-to-date.

Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.

Personalise sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.

Learn how to customise the display of charging notifications.

Learn how to locate your Galaxy device’s digital user manual on your device.

Learn some troubleshooting solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications.

If your Galaxy device turns off suddenly, this guide offers troubleshooting steps to identify the cause and solutions to ensure that it stays powered on when you need it.

Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.

Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.

Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.

Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.

Learn how to troubleshoot your Galaxy device if S Pen air actions are not responding.

Learn how to troubleshoot and fix speaker and sound issues on your Samsung Galaxy device.

FAQ for Samsung Mobile Phone. Find more about 'I get default ring tone, when I assigned caller ID ring tones.' with Samsung Support.

How can I back up data on my Galaxy device automatically?

Why Are Apps on My Samsung Mobile Device Forcibly Closing?

Use this guide to learn how Samsung’s Galaxy Z Flip5 FlexCam enables users to effortlessly take selfies.